Inside International Freight Forwarding Key Roles and Structure
The department setup of an international freight forwarding company reflects specialized operations. Besides administration and finance, core departments include customer service, operations, documentation, sales, and customs clearance. Job roles are further subdivided based on transportation methods and target clients. In large companies, departments are independent, while in smaller companies, roles are often combined. International freight forwarding is complex, involving multiple stages and requiring collaboration among specialized personnel to ensure efficient and effective service delivery.
