Freight Forwarders Digital Transformation Stalled by Online Quoting Delays

Freight Forwarders Digital Transformation Stalled by Online Quoting Delays

A Freightos report reveals the slow pace of digital transformation in freight forwarding, with few companies offering instant online quotes. While most forwarders see digitalization as an opportunity, slow adoption stems from insufficient demand from small and medium-sized shippers and complexities in data processing. Successful transformation requires building efficient online quotation systems, optimizing customer experience, strengthening data management and analysis, cultivating digital talent, and embracing innovation. Laggards risk being eliminated from the market. This underscores the urgency for freight forwarders to adapt to the evolving digital landscape.

01/19/2026 Logistics Industry Insights
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Qatar Customs Boosts Audit System with WCO Backing

Qatar Customs Boosts Audit System with WCO Backing

The WCO assessed Qatar Customs' Post Clearance Audit (PCA) mechanism to help it comply with the WTO Trade Facilitation Agreement. The WCO shared its expertise and best practices during the assessment. Qatar Customs anticipates the assessment report to further enhance its PCA program and streamline trade processes. This initiative aims to improve efficiency and effectiveness in customs operations, contributing to smoother and more secure international trade flows for Qatar. The assessment focused on identifying areas for improvement and providing recommendations for aligning the PCA mechanism with international standards.

01/20/2026 Customs Knowledge
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North America Sees Surge in Domestic Intermodal Transport

North America Sees Surge in Domestic Intermodal Transport

Amidst trade uncertainties, domestic intermodal transportation is becoming crucial for growth in the North American multimodal market. This analysis highlights the divergence between international and domestic markets, differences in cross-border transportation, and the phenomenon of early peak seasons. It emphasizes that domestic intermodal is key to future success, requiring a breakthrough of the 'donut effect.' Furthermore, attention should be paid to global shipping, truck supply, and other uncertainties to facilitate market share recovery and growth. The report analyzes how these factors collectively shape the current and future landscape of North American intermodal freight.

01/19/2026 Logistics Industry Insights
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L4 Level Autonomous Driving Freight Trucks A Revolutionary Change in the Logistics Industry

L4 Level Autonomous Driving Freight Trucks A Revolutionary Change in the Logistics Industry

The commercialization of L4 level autonomous heavy trucks is reshaping the logistics industry by reducing labor costs and enhancing transportation efficiency, driving the entire sector toward intelligent transformation. Companies like Pony.ai are actively exploring ideal scenarios for bulk commodity transportation, leading to a future where transport becomes more efficient and economical.

07/23/2025 Logistics
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Alibaba And ZTO Express' Strategic Collaboration Driving Digital Transformation In The Logistics Industry

Alibaba And ZTO Express' Strategic Collaboration Driving Digital Transformation In The Logistics Industry

Alibaba and ZTO Express have reached a strategic investment agreement, with an investment of $1.38 billion for a 10% stake. This collaboration will promote the digital transformation of the logistics industry and demonstrates the deep integration of both companies in the new retail and new logistics sectors. Despite experiencing fluctuations in ZTO's stock price, its market share and net profit growth indicate strong competitiveness. This strategic investment marks Alibaba's ongoing expansion of partnerships in the express delivery industry.

08/12/2020 Logistics
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Decoding Zhejiang's Express Delivery Industry Timeliness Enhancement and Green Development Running in Parallel

Decoding Zhejiang's Express Delivery Industry Timeliness Enhancement and Green Development Running in Parallel

The rapid development of the express delivery industry in Zhejiang has achieved 20 billion parcels ahead of schedule this year, reflecting a dual improvement in economic vitality and service quality. With the rise of live e-commerce, advances in rural express delivery, and the promotion of digital and green development, Zhejiang's express industry is experiencing a new vitality.

09/18/2024 Logistics Industry Insights
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Addressing Challenges How The Fastmoving Consumer Goods Industry Connects Supply Chains And Ecommerce

Addressing Challenges How The Fastmoving Consumer Goods Industry Connects Supply Chains And Ecommerce

The fast-moving consumer goods (FMCG) industry is facing significant market opportunities, with the global market expected to reach $15.3618 trillion by 2025. To align with the rapid growth of e-commerce, companies need to establish efficient and flexible supply chains. This involves enhancing responsiveness through comprehensive logistics solutions to tackle the challenges posed by rapid market changes.

07/23/2025 Logistics Industry Insights
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Mastering Trends In The Logistics Industry An Indepth Analysis Of The Trend Map

Mastering Trends In The Logistics Industry An Indepth Analysis Of The Trend Map

The "Logistics Trend Map" provides businesses with a detailed analysis of 30 key trends currently affecting the logistics industry. It helps identify the impact and adoption levels of these trends, assisting decision-makers in formulating strategies to tackle challenges. The map explores opportunities brought by new technologies and developments, driving corporate transformation and innovation.

11/30/-0001 Logistics Industry Insights
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