DHL Germany Faces Complaints Over Service and Compensation

DHL Germany Faces Complaints Over Service and Compensation

This article addresses common service issues with DHL Express in Germany, such as lost or damaged packages and lack of notification. It provides a detailed guide on how to file complaints and protect your rights. From contacting customer service and preparing evidence to seeking external support, it offers step-by-step instructions to help you obtain the service and compensation you deserve. Even when living abroad, you can effectively handle delivery disputes and ensure your rights are protected.

01/07/2026 Logistics
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Amazon Sellers Face Rising Copyright and Trademark Challenges

Amazon Sellers Face Rising Copyright and Trademark Challenges

This article provides a detailed guide for Amazon sellers on how to report copyright, trademark, and patent infringements by competitors. Through clear step-by-step instructions and case studies, it helps sellers understand the reporting process, prepare sufficient evidence, and effectively protect their rights. The guide aims to combat plagiarism and contribute to successful peak seasons by enabling sellers to take action against infringing listings.

01/04/2026 Logistics Encyclopedia
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Amazon Sellers Hit by Listings Removed Over one Trademark

Amazon Sellers Hit by Listings Removed Over one Trademark

Amazon sellers faced mass listing removals for using the common word "one," highlighting the risks of trademarking generic terms. Sellers need to conduct thorough reviews, register their brands, and actively appeal. Platforms should improve their review mechanisms. Industry organizations are calling for standardized trademark registration practices to foster a fair and healthy business environment. The widespread removal underscores the importance of due diligence in trademark usage and the potential for broad interpretations of trademark law to impact legitimate businesses.

12/31/2025 Logistics Industry Insights
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Ford Banister Sues Over Enamel Cat Earring Copyright

Ford Banister Sues Over Enamel Cat Earring Copyright

Ford Banister law firm represents Enamel Cat Earrings, with the brand owner being Yiwu Baimai E-commerce Co., Ltd. The case involves a heart-shaped graphic trademark on enamel alloy cat brooches. Sellers are advised to be aware of copyright risks and avoid selling infringing products. Sellers who have already sold these items are recommended to take them down immediately and consult with a lawyer.

02/12/2026 Customs Knowledge
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Ecommerce Sellers Warned Over 100 Trademark Risks

Ecommerce Sellers Warned Over 100 Trademark Risks

Cross-border e-commerce sellers, especially those in Class 25, should be aware of the risk of malicious trademark registration of "100%" marks. Immediate self-inspection and modification of product listings are crucial to avoid Temporary Restraining Order (TRO) risks. Furthermore, this information shares tips for rapid store expansion in North America, aiming to help sellers improve their operational capabilities. This includes strategies for efficient listing optimization and effective marketing techniques to quickly scale up business operations in the North American market.

01/04/2026 Logistics
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Ecommerce Sellers Face GEEKEY Trademark Enforcement

Ecommerce Sellers Face GEEKEY Trademark Enforcement

GEEKEY Multi-Tool has initiated trademark and copyright enforcement actions, case number 23-cv-3196. Cross-border e-commerce sellers should be aware of the risk of infringing on the "GEEKEY" word and graphic trademarks without authorization. Sellers are advised to conduct trademark searches, self-inspect their products, choose original designs, and consult with legal professionals when necessary to avoid unnecessary legal disputes. This is especially important for those selling multi-tools or similar products internationally.

02/12/2026 Customs Knowledge
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Crossborder Sellers Face Sponge Headband Patent Lawsuits

Crossborder Sellers Face Sponge Headband Patent Lawsuits

Attention cross-border sellers! Popular sponge headbands may infringe on a patent! Case 24-cv-11870 indicates that a Chinese seller has obtained a U.S. design patent. Sellers should immediately check their store products, remove any potentially infringing items, and seek professional legal advice to avoid the risk of a Temporary Restraining Order (TRO) freeze. Failure to comply could result in account suspension and financial losses. Take action now to protect your business.

02/03/2026 Customs Knowledge
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Wireless Charger Patent Dispute Seizes 81 Ecommerce Stores Assets

Wireless Charger Patent Dispute Seizes 81 Ecommerce Stores Assets

Shenzhen Shangxing Technology Co., Ltd. initiated patent enforcement in the United States regarding its wireless charger, resulting in a Temporary Restraining Order (TRO) freezing 81 cross-border e-commerce stores. The patents involved include an invention patent for a foldable wireless charger and multiple design patents. Cross-border sellers are advised to immediately conduct self-inspections, remove potentially infringing products, and seek legal advice to proactively address potential litigation risks. This action highlights the importance of due diligence and IP protection in the global e-commerce market.

02/03/2026 Customs Knowledge
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Global Ecommerce Booms Amid Messi Craze Copyright Risks Rise

Global Ecommerce Booms Amid Messi Craze Copyright Risks Rise

Argentina's World Cup victory sparked the "Messi Economy," creating opportunities for cross-border e-commerce. However, the "prophecy" of Yiwu sellers reveals underlying copyright risks. This article reminds cross-border sellers to prioritize intellectual property and operate in compliance with regulations. By obtaining authorization or building their own brands, they can gain a competitive edge in the fierce market.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Face Copycat Competition Seek Solutions

Amazon Sellers Face Copycat Competition Seek Solutions

This article delves into the phenomenon of “listing hijacking” on Amazon, explaining the mechanism's essence and legal boundaries. It analyzes the multiple impacts of hijacking on sellers and proposes various effective strategies for dealing with it. The article also emphasizes the regulatory responsibilities that Amazon should bear, aiming to provide sellers with comprehensive anti-hijacking guidance and promote the healthy development of the e-commerce industry. It covers the legality, impact, and prevention of listing hijacking, offering practical advice for brand protection on the Amazon marketplace.

12/31/2025 Logistics Industry Insights
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