India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India's consumer protection system recovered 450 million rupees in refunds for consumers within 8 months, with e-commerce accounting for the highest proportion of complaints and refund amounts. The Indian government is intensifying efforts to regulate online 'dark patterns,' standardize corporate behavior, and protect consumer rights. This includes addressing issues related to misleading information, unfair trade practices, and difficulties in obtaining refunds, particularly within the rapidly growing Indian e-commerce sector where consumer awareness and redressal mechanisms are still developing.

01/21/2026 Logistics Industry Insights
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Kazakhstan Enforces Stricter Mobile Security Rules to Curb Fraud

Kazakhstan Enforces Stricter Mobile Security Rules to Curb Fraud

Kazakhstan has implemented new anti-fraud regulations, including establishing a linkage mechanism between telecom operators and anti-fraud centers, limiting the number of SIM cards a person can register (up to 10), and comprehensively strengthening user identity verification (biometric authentication). This aims to build a safer telecommunications environment and protect citizens from digital fraud. The new rules are designed to combat scams and enhance security by verifying user identities and preventing mass registration of SIM cards for illicit purposes. This initiative seeks to create a more secure digital landscape for all citizens.

01/27/2026 Customs Knowledge
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TIA Criticizes FMCSA Broker Rule for Neglecting Freight Fraud

TIA Criticizes FMCSA Broker Rule for Neglecting Freight Fraud

TIA criticizes the FMCSA's new rule, arguing it fails to address freight fraud effectively, focusing solely on broker transparency. TIA advocates for higher entry barriers, strengthened regulations, and enhanced enforcement to combat fraud and protect the industry. They believe the current rule is insufficient and a more comprehensive approach is needed to deter fraudulent activities and safeguard legitimate businesses from financial losses and reputational damage caused by freight fraud.

02/03/2026 Logistics Industry Insights
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Temu Cracks Down on Fake Shipping Labels Amid Fraud Scandal

Temu Cracks Down on Fake Shipping Labels Amid Fraud Scandal

The seizure of 160,000 Chinese "surface waybills" by US Customs exposes the gray areas within cross-border e-commerce. Temu platform is taking strong measures to punish violating merchants, upgrade risk control models, restrict logistics operations, and increase security deposits, demonstrating a zero-tolerance attitude towards fraud. This incident serves as a wake-up call for cross-border e-commerce practitioners, highlighting that compliance and integrity are the cornerstones of sustainable development.

11/03/2025 Logistics
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Amazon Cracks Down on Account Fraud Introduces Seller Health Ratings

Amazon Cracks Down on Account Fraud Introduces Seller Health Ratings

This article delves into Amazon's latest risk control measures, focusing on the impact of payment accounts in multi-account association suspensions and the challenges posed by the new Account Health Rating regulations. By analyzing seller cases and service provider perspectives, it provides sellers with coping strategies, emphasizing the importance of compliant operations. The aim is to help sellers reduce operational risks as the peak season approaches by understanding the nuances of account association and health metrics, ultimately promoting sustainable growth on the Amazon platform.

01/06/2026 Logistics Industry Insights
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Upss Happy Returns Uses AI to Combat 765B Return Fraud

Upss Happy Returns Uses AI to Combat 765B Return Fraud

UPS's Happy Returns utilizes AI Return Vision to identify return fraud, reducing losses for retailers. This technology analyzes returned items for signs of damage, use, or discrepancies, flagging suspicious returns for further review. The combination of AI and human review is a growing trend in combating return fraud, offering a more efficient and accurate approach than traditional methods. This helps retailers minimize financial losses associated with fraudulent returns and improve the overall customer experience by ensuring fair return policies.

01/15/2026 Logistics
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Middle East and North Africa Crack Down on Customs Fraud

Middle East and North Africa Crack Down on Customs Fraud

A regional workshop in Amman, Jordan, focused on customs valuation and anti-fraud, aiming to enhance the capabilities of customs officials in the Middle East and North Africa. The workshop covered the WTO Valuation Agreement, WCO's Revenue Package tools, and anti-fraud strategies. Key discussions centered on Decision 6.1 and valuation risk management. Emphasis was placed on international cooperation, capacity building, legal improvements, and technological innovation. The goal was to foster a fairer trade environment by strengthening customs practices and combating fraudulent activities in the region.

02/03/2026 Customs Knowledge
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Crossborder Ecommerce Sellers Targeted by Supply Chain Scams

Crossborder Ecommerce Sellers Targeted by Supply Chain Scams

With the year-end surge in cross-border e-commerce fraud, this article focuses on two cases: former employees impersonating their original company for scams and Ebyte Network's self-inspection and rectification. It analyzes supply chain risks and corporate fraud prevention measures, offering anti-fraud advice for sellers. Ebyte Network achieved steady performance growth by rectifying third-party stores and optimizing its product structure. It reminds sellers to be vigilant, choose reputable partners, and jointly maintain the healthy development of the industry.

01/04/2026 Logistics Industry Insights
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Amazon Seller Gets Prison for empty Package Fraud Must Repay Millions

Amazon Seller Gets Prison for empty Package Fraud Must Repay Millions

Chinese-American Amazon seller Yeung was sentenced for an "empty package" scam, exposing fraud issues in cross-border e-commerce. He exploited platform loopholes, using fake shipments and other methods to illegally profit millions of dollars. He was ultimately sentenced and fined heavily. This case serves as a warning to cross-border e-commerce sellers that compliant operation is the key to long-term development, and illegal activities will inevitably be punished by law. It highlights the importance of ethical business practices in the competitive online marketplace.

01/04/2026 Logistics Industry Insights
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