ZIM Ends Ecommerce Express Service Amid Crossborder Logistics Shifts

ZIM Ends Ecommerce Express Service Amid Crossborder Logistics Shifts

ZIM's suspension of certain services has intensified volatility in the cross-border logistics market. This article analyzes the industry's challenges stemming from factors like declining orders and overcapacity, highlighting the survival pressures faced by freight forwarders. It also explores the potential for price increases by Matson and proposes coping strategies for cross-border e-commerce sellers, including supply chain optimization, product structure adjustments, and compliance. The aim is to help sellers navigate the industry downturn.

New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
Read More
Schneider National Accelerates Uschina Trade with Fast Track Service

Schneider National Accelerates Uschina Trade with Fast Track Service

Schneider National has launched Fast Track, a premium rail service designed to provide faster and more reliable intercontinental transportation between the US and China. This service integrates highway and railway resources, achieving a 95% on-time performance rate and near-zero loss security. The introduction of Fast Track will help businesses improve efficiency, reduce costs, and ultimately win market competition. By offering a streamlined and secure solution, Schneider aims to optimize the supply chain for companies engaged in US-China trade, enhancing their overall logistics performance.

01/08/2026 Logistics
Read More
China Southern Expands UK Cargo Routes with Glasgow Service

China Southern Expands UK Cargo Routes with Glasgow Service

China Southern Cargo has launched a new cargo route from Guangzhou to Glasgow Prestwick Airport, initially operating four times a week with plans to increase to daily flights. This initiative aims to enhance the airport's cargo capacity and boost trade between China and the UK, particularly for Scottish seafood and whisky exports to China. The airport has invested in upgraded equipment and is in discussions with other airlines for potential collaborations, with the ambition of becoming a key air bridge connecting China and Scotland.

01/08/2026 Logistics
Read More
US Postal Service Reports Q3 Losses Despite Revenue Growth

US Postal Service Reports Q3 Losses Despite Revenue Growth

The USPS reported a slight revenue increase but a larger net loss in its third-quarter earnings. Declining mail volume and high operating costs are the primary drivers. To address these challenges, the USPS needs to expand into new business areas, improve its technology, and strengthen partnerships. The company is facing pressure to adapt to changing consumer habits and modernize its infrastructure to ensure long-term financial stability. Business transformation is crucial for the USPS to remain competitive and meet the evolving needs of its customers.

Walmart Fulfillment Service Offers Six Key Benefits to Sellers

Walmart Fulfillment Service Offers Six Key Benefits to Sellers

Walmart Fulfillment Services (WFS) provides sellers with convenient logistics solutions. By offering features like the '2-Day Delivery' badge, return services, improved search ranking, reduced shipping costs, customer support, and Walmart+ member benefits, WFS helps sellers streamline operations, reduce costs, improve customer satisfaction, and increase sales. Join WFS and tap into the Walmart marketplace potential.

01/04/2026 Logistics
Read More
USPS Announces 10year Plan to Boost Profitability and Service

USPS Announces 10year Plan to Boost Profitability and Service

The USPS has released a ten-year plan to achieve financial sustainability and improve service quality by expanding e-commerce services (USPS Connect), adjusting service standards, investing in infrastructure, and seeking legislative support. The plan faces numerous challenges, including market competition, internal reforms, and external environmental factors. Its success or failure will directly impact the future of the United States Postal Service. This comprehensive strategy aims to modernize operations and better meet the evolving needs of customers and businesses in the digital age.

01/15/2026 Logistics
Read More
Warehouse Logistics Adopts Small Total Picking to Boost Efficiency

Warehouse Logistics Adopts Small Total Picking to Boost Efficiency

This paper explores the new concept of 'Small Total Picking,' emphasizing how flexible picking units and distribution methods can enhance picking efficiency in warehouse logistics. By analyzing the advantages and disadvantages of different picking models, it presents an innovative approach that combines fixed distribution personnel with smart devices, providing new insights for industry development.

Freight Forwarding Balances Digital Shift with Traditional Tactics

Freight Forwarding Balances Digital Shift with Traditional Tactics

The international freight forwarding industry is undergoing a battle between digitalization and traditional models. Digitalization reduces costs but is limited by standards, responsibilities, and adaptability. Traditional models excel at risk management but require technological upgrades. In the future, companies should allocate capabilities in a layered manner to achieve a symbiosis of digitalization and traditional experience, building a more competitive service system to adapt to the rapidly iterating market. This balanced approach will allow freight forwarders to leverage the benefits of both approaches.

Integration of Yangtze River Delta Railway Logistics Centers Enhancing Service and Efficiency to Support High-quality Development

Integration of Yangtze River Delta Railway Logistics Centers Enhancing Service and Efficiency to Support High-quality Development

The Yangtze River Delta railway has improved logistics efficiency by integrating existing freight centers, contributing to high-quality economic development. The application of new transportation models and equipment has optimized diverse transportation products. This series of reforms marks a further transformation of railway logistics into the modern service industry.

07/23/2025 Logistics
Read More