Ebay Australia Introduces Seller Protections During Rail Delays

Ebay Australia Introduces Seller Protections During Rail Delays

Australian railways were disrupted due to extreme weather. In response, eBay has introduced a seller protection policy to mitigate the impact of logistics disruptions and safeguard seller rights. This policy covers late shipment rate, defects, 'item not received' disputes, negative and neutral feedback, and seller standards defects. To be eligible, sellers need to upload valid tracking information promptly. This measure aims to alleviate the burden on sellers affected by the weather-related logistical challenges and ensure fair treatment during this period.

01/06/2026 Logistics
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Amazon FBA Sellers Guide to Claims and Reimbursements

Amazon FBA Sellers Guide to Claims and Reimbursements

This article provides a detailed interpretation of Amazon FBA claim regulations, including various claim deadlines, required materials, specific procedures, and important considerations. It aims to help you easily handle various claim situations and maximize loss recovery. Master claim techniques, protect your rights, and start with yourself! Understanding the nuances of FBA claims is crucial for Amazon sellers to recoup losses due to damaged or lost inventory and ensure fair compensation. This guide empowers sellers to navigate the FBA claims process effectively.

01/05/2026 Logistics Encyclopedia
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Amazon Sellers Gain Tools to Resolve Shipment Discrepancies

Amazon Sellers Gain Tools to Resolve Shipment Discrepancies

This article provides a detailed explanation of the process for handling Amazon shipment quantity discrepancies, including discrepancy inquiries, investigation requests, and compensation claims. It offers practical advice on optimizing shipment management to help sellers efficiently address discrepancies and protect their rights. Learn how to navigate the process, understand your options, and implement strategies to minimize discrepancies and ensure accurate inventory records within the Amazon FBA system. This guide aims to empower sellers to proactively manage their shipments and resolve discrepancies effectively.

01/05/2026 Logistics Encyclopedia
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Crossborder Ecommerce Suppliers Hit by Unpaid Debts Amid Downsizing

Crossborder Ecommerce Suppliers Hit by Unpaid Debts Amid Downsizing

Frequent payment defaults by large cross-border e-commerce sellers expose the risks behind the industry's rapid growth. Suppliers face difficulties in recovering payments and need to actively take legal measures to protect their rights. The industry should strengthen risk control and establish long-term stable partnerships to jointly address these challenges. This includes implementing stricter payment terms, diversifying customer base, and exploring insurance options to mitigate the impact of potential defaults and ensure sustainable growth for all stakeholders involved.

01/05/2026 Logistics Industry Insights
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Ebay Sellers Face Challenges With Unpaid Items Reputation Risks

Ebay Sellers Face Challenges With Unpaid Items Reputation Risks

This article provides a detailed guide for eBay sellers on how to handle unpaid items. It offers clear instructions on filing a dispute, involving eBay support, communicating with buyers, and ultimately resolving the issue. Furthermore, it shares practical tips for preventing unpaid items, helping sellers protect their rights and improve their store's reputation. This guide aims to equip sellers with the knowledge and tools necessary to navigate the challenges associated with unpaid items and maintain a positive selling experience on eBay.

01/04/2026 Logistics Encyclopedia
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Amazon Sellers Protest Suspensions Over Pricing Target Copycats

Amazon Sellers Protest Suspensions Over Pricing Target Copycats

Amazon sellers facing account suspension due to "low prices" have sparked controversy, raising questions about platform rules. To combat unauthorized listings, some sellers resort to extreme measures, such as "wreath curses," which backfire. Sellers should explore multi-channel operations, seek legal protection, and improve product quality. Platforms need to balance seller rights with market order, creating a fair competitive environment. The recent account suspensions highlight the ongoing challenges and complexities within the Amazon marketplace for cross-border e-commerce businesses.

12/31/2025 Logistics Industry Insights
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US Antidumping Duties Key Guide for Exporters

US Antidumping Duties Key Guide for Exporters

This article provides an in-depth interpretation of the US Anti-Dumping and Countervailing Duty (AD/CVD) mechanism. It analyzes the latest AD/CVD case announcements from the International Trade Administration (ITA) and, through case studies, offers strategies for companies to respond to AD/CVD investigations. The aim is to help businesses effectively avoid risks and protect their rights in international trade disputes. The analysis focuses on practical approaches to navigate the complexities of US trade law and ensure compliance.

12/31/2025 Customs Knowledge
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Ebay Revises Refund Policy to Curb Seller Abuse

Ebay Revises Refund Policy to Curb Seller Abuse

This article provides an in-depth analysis of eBay's latest Money Back Guarantee policy, detailing domestic and international return processes. It also offers strategies for sellers to address issues like extended return periods. The aim is to help cross-border e-commerce sellers better understand and utilize eBay policies, improve operational efficiency, reduce operational risks, and protect their rights. It covers key aspects of managing returns and refunds within the eBay ecosystem, focusing on practical solutions for common seller challenges.

12/29/2025 Logistics Encyclopedia
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Guangzhou Ecommerce Firm Denies Layoffs Amid Staff Leave Policy

Guangzhou Ecommerce Firm Denies Layoffs Amid Staff Leave Policy

A leading cross-border e-commerce company in Guangzhou is accused of forcing employees into mandatory rostering, paying only 80% of the minimum wage, which is suspected of being a "disguised layoff." Previously, the company had already taken measures such as shortening holidays and canceling benefits. Employees are complaining, believing the company disregards their rights. Lawyers point out that the company's behavior may be illegal. This incident has sparked industry discussions about the social responsibility of cross-border e-commerce companies.

12/30/2025 Logistics Industry Insights
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Amazons Transparency Program Cuts Counterfeits Effectively

Amazons Transparency Program Cuts Counterfeits Effectively

Amazon's Transparency Program combats counterfeit products by assigning unique "Transparency codes" to items, enabling brands and consumers to verify authenticity. Registered brands apply these codes to their products, which can be scanned and verified by Amazon fulfillment centers and consumers. While the program incurs costs, it effectively protects brand reputation and consumer rights, serving as a crucial anti-counterfeiting measure. It provides a traceability system that ensures product authenticity throughout the supply chain, fostering trust and preventing the sale of fake goods.

12/30/2025 Logistics Encyclopedia
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