The WCO and JICA are conducting a Customs Risk Management Master Trainer Program (MTP) in the Central Asia and Caucasus region to enhance regional self-training capabilities. The second phase of the activity was held in Kazakhstan, focusing on lecturing skills and experience sharing. This initiative aims to strengthen customs risk management practices and promote sustainable training expertise within the region.
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The World Customs Organization (WCO) supported Sierra Leone in enhancing its Post Clearance Audit (PCA) capabilities through a workshop, technical assistance, and an action plan. This aims to effectively implement the World Trade Organization (WTO)'s Trade Facilitation Agreement (TFA). The initiative focuses on strengthening the Sierra Leone National Revenue Authority (NRA)'s customs risk management, improving control effectiveness, and promoting trade facilitation. Ultimately, this contributes to the country's sustainable economic development by optimizing revenue collection and streamlining trade processes.
The World Customs Organization (WCO), through the WACAM project, is providing human resource modernization support to the Customs administrations of Senegal and Gabon. This includes refining tools such as job catalogs and competency frameworks, as well as identifying change management actions. Both countries plan to validate the tools and launch pilot programs in early 2016. The project aims to improve the management efficiency of Customs in both countries and serve as a model for the West and Central African regions.
With support from the WACAM project funded by the Swedish government, the Gambia Revenue Authority (GRA) pioneered the implementation of the WCO's competency-based Human Resource Management approach in West and Central Africa. A WCO expert team conducted a comprehensive review of GRA's key HR management tools, providing recommendations for improvement and an implementation plan. Modernizing HR management at GRA will enhance tax administration efficiency, optimize taxpayer services, and foster regional cooperation. This initiative marks a significant step towards improved governance and revenue collection in the region.
The WCO and JICA collaborated to enhance customs risk management capabilities in the Central Asia and Caucasus region. A training program was held in Georgia to develop Master Trainers, aiming to ensure the smooth operation of the 'Middle Corridor'. This initiative focuses on strengthening regional customs expertise and facilitating efficient trade flows along this crucial trade route. The program supports improved risk assessment and management practices within customs administrations, contributing to secure and efficient border procedures.
The WCO is supporting the Malawi Revenue Authority (MRA) in talent development, enhancing human resource management, and addressing trade facilitation challenges. This support includes the launch of an e-learning platform to promote sustainable development. The initiative aims to strengthen the MRA's capabilities in key areas, enabling them to better manage their workforce and streamline trade processes. By investing in talent and providing modern learning tools, the WCO and MRA are working together to create a more efficient and effective customs environment in Malawi.
Supply chain data is massive, but effective integration and utilization remain challenging. Industry leaders at Manifest 2025 emphasized breaking down information silos and advocated for embracing data integration platforms to improve data quality. They also highlighted the importance of dismantling organizational barriers, investing in data analytics talent, flexibly navigating standardization debates, and embracing AI and machine learning. A data-driven supply chain is crucial for future competitiveness. Overcoming these hurdles will unlock significant value and enable more informed and agile decision-making across the entire supply chain network.
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