Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex, in collaboration with AWS, introduces an AI customer service robot service. Built on the AWS technology architecture, it comprises three key modules: knowledge indexing, intelligent Q&A, and data optimization. This provides businesses with comprehensive value across pre-sales, sales, and after-sales stages. Real-world case studies demonstrate that this solution significantly reduces manual ticket volume, shortens problem resolution time, and enhances customer satisfaction.

01/28/2026 Logistics Industry Insights
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AI Boosts Home Hardware Firms US Market Growth

AI Boosts Home Hardware Firms US Market Growth

A furniture hardware company in Guangzhou achieved precise customer acquisition in the US market using the "TradeXiaoqi" AI customer acquisition tool. By configuring precise tasks and crafting professional prospecting emails, the company significantly improved inquiry conversion rates and reduced customer acquisition costs. This case demonstrates the immense potential of AI technology in the foreign trade sector. Businesses should actively embrace AI to achieve intelligent transformation.

02/03/2026 Customs Knowledge
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Outpost Secures Greenpoint Funding to Expand Truck Terminals to 1B

Outpost Secures Greenpoint Funding to Expand Truck Terminals to 1B

Outpost announced an investment from GreenPoint, increasing its terminal platform scale to $1 billion. This funding will accelerate the expansion of its truck terminal network, addressing efficiency bottlenecks in trucking and building an efficient and intelligent logistics ecosystem. The investment will enable Outpost to further develop its technology and infrastructure, providing drivers with better access to amenities, parking, and services, ultimately improving the overall trucking experience and optimizing supply chain operations.

11/03/2025 Logistics
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Chatgpt Transforms Ecommerce Customer Support with AI

Chatgpt Transforms Ecommerce Customer Support with AI

ChatGPT enhances efficiency and reduces costs in e-commerce customer service. The future of customer service will be more intelligent, personalized, and integrated across multiple channels. ChatGPT's ability to automate responses and handle routine inquiries frees up human agents to focus on complex issues, leading to improved customer satisfaction and reduced operational expenses. As AI technology advances, we can expect even more sophisticated and seamless customer service experiences.

01/04/2026 Logistics Industry Insights
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Data Automation Transforms Logistics Industry

Data Automation Transforms Logistics Industry

Global enterprises are accelerating the adoption of logistics technology to achieve higher levels of automation and intelligent decision-making. The key to success lies in building a solid data foundation, selectively investing in technologies, and developing a phased implementation roadmap, starting with data analytics and automation, ultimately leading to predictive and fully autonomous logistics capabilities. Companies need to pay attention to risks such as data security and talent shortages.

01/15/2026 Logistics Industry Insights
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AI Search Engines Compete Chatgpt Bing and Ernie Face Off

AI Search Engines Compete Chatgpt Bing and Ernie Face Off

This article comprehensively compares and evaluates three AI search engines: ChatGPT, the new Microsoft Bing, and Baidu's ERNIE Bot. It analyzes them from multiple dimensions, including technical features, search result quality, user interaction experience, and applicable scenarios. The aim is to help readers choose the most suitable intelligent information retrieval tool for their needs and to rationally view the opportunities and challenges brought about by the development of AI technology.

01/07/2026 Logistics Industry Insights
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Chengduchongqing Economic Circle Boosts Chinas Smart Manufacturing

Chengduchongqing Economic Circle Boosts Chinas Smart Manufacturing

The "Chengdu-Chongqing Economic Circle Collaborative Development Index Report (2025)" reveals significant progress in Chengdu-Chongqing collaborative innovation. Experts suggest establishing a "Science and Technology Innovation Golden Triangle" encompassing Chongqing, Chengdu, and Mianyang to optimize the allocation of innovation resources. This aims to create an innovation landscape led by the dual cores of Chengdu and Chongqing, with the participation of multiple cities, driving a new hub for "Intelligent Manufacturing" in China.

12/28/2025 Logistics Industry Insights
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DAT and Fourkites Partner to Improve Freight Tracking

DAT and Fourkites Partner to Improve Freight Tracking

DAT and FourKites have formed a strategic partnership to integrate FourKites' real-time tracking technology into the DAT freight network, enhancing supply chain visibility. This collaboration will provide shippers with more accurate freight tracking information, improve carrier operational efficiency, and drive the freight industry towards digital and intelligent transformation, ultimately increasing customer satisfaction. The integration aims to offer a comprehensive solution for improved transparency and control throughout the shipping process.

01/19/2026 Logistics
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Ecommerce Firms Optimize Logistics for Nextday Delivery

Ecommerce Firms Optimize Logistics for Nextday Delivery

This article delves into the eight key steps behind e-commerce logistics' next-day delivery, covering data evaluation, order management, inventory accuracy, manpower allocation, storage optimization, intelligent picking, efficient replenishment, and packaging & shipping. It emphasizes the integration of strategy and practice, as well as the synergy of operations, technology, and facilities. The aim is to help businesses optimize processes, reduce costs, and enhance the competitiveness of their next-day delivery services.

01/19/2026 Warehousing
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Aipowered Supply Chains Transform ERP Systems in Business

Aipowered Supply Chains Transform ERP Systems in Business

ERP is deeply integrating with Supply Chain Management (SCM), leveraging AI technology to enable data-driven decision-making and personalized experiences. Companies need to choose between ERP-embedded SCM and specialized SCM solutions, while also focusing on user experience to build an intelligent and efficient supply chain. This integration aims to optimize processes, improve visibility, and enhance responsiveness to market demands through the power of AI-driven insights and automation.

01/20/2026 Logistics Industry Insights
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