Madagascar Customs Adopts Competencybased HR System
With support from the WCO and UK HMRC, Madagascar Customs is implementing a competency-based modern Human Resource Management system upgrade project. Through expert guidance, tool development, and capacity building, the project aims to build a transparent and efficient HRM system to address challenges and seize opportunities, ultimately improving customs service levels. Progress includes refining the job directory, competency framework, and job descriptions, as well as developing a detailed implementation roadmap. The project is a key step towards modernizing Madagascar Customs' HR practices.









