Retailers Face 850B in Postholiday Returns by 2025

Retailers Face 850B in Postholiday Returns by 2025

Holiday season returns in 2025 reached a staggering $849.9 billion, with online return rates hitting 19%. Consumer behaviors like 'comparison shopping' and 'wardrobing' are exacerbating the return surge. Faced with cost pressures, 72% of retailers are implementing return fees or restrictions, yet 82% of consumers value free returns. Retailers must balance cost control with a positive consumer experience. Optimizing return processes, strengthening regulations, and enhancing brand loyalty are crucial to navigate this complex landscape.

02/04/2026 Logistics
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Ebay Sellers Face Challenges in Managing Refunds Returns

Ebay Sellers Face Challenges in Managing Refunds Returns

This article delves into the eBay refund mechanism, detailing return requirements in various refund scenarios and providing practical strategies for sellers to avoid pitfalls. Sellers need to understand platform rules, reasonably set return policies, and actively respond to refund disputes. Balancing customer experience and operating costs is crucial for achieving sustainable growth. The article emphasizes the importance of proactive management of eBay's refund system to maintain a healthy business on the platform. Understanding the nuances of eBay's policies is key.

02/05/2026 Logistics Encyclopedia
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Ebay Updates Return Policy Key Changes for US Sellers

Ebay Updates Return Policy Key Changes for US Sellers

eBay US has updated its return policy, requiring sellers to provide a US return address, free returns, or a 'refund only' option. This aims to enhance buyer experience and reduce cross-border return disputes. Sellers need to assess costs, optimize listings, improve service, and adapt flexibly to the new policy. This change impacts sellers who previously relied on international returns or other methods to handle returns on the eBay US platform. Understanding and implementing these changes is crucial for maintaining competitiveness.

01/27/2026 Logistics Industry Insights
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Guide to Export Returns Procedures Docs and Tax Rules

Guide to Export Returns Procedures Docs and Tax Rules

This article details the process, required documents, and tax & foreign exchange handling for returned exported goods. It provides solutions for specific scenarios, aiming to help businesses efficiently and compliantly manage return shipments, minimize economic losses and operational risks, and ensure a smooth return process. The article covers key aspects of export returns, including documentation requirements, customs procedures, and relevant regulations, providing practical guidance for businesses navigating this complex area of international trade.

08/23/2025 Customs Knowledge
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Global Parcel Delivery Fixing Address Errors to Cut Returns

Global Parcel Delivery Fixing Address Errors to Cut Returns

Incorrect addresses for international small packets are a common pain point in cross-border e-commerce. This article analyzes address modification strategies at different logistics stages, emphasizing the importance of building a "three-level verification system" and suggesting that businesses choose logistics solutions that support flexible address changes. Through case studies and expert advice, it aims to help sellers reduce return rates and improve logistics efficiency. The focus is on providing practical solutions for mitigating address-related issues in international small packet delivery.

11/03/2025 Logistics
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Global Air Freight Packaging Rules Aim to Reduce Returns

Global Air Freight Packaging Rules Aim to Reduce Returns

This article provides an in-depth analysis of international air freight packaging specifications, covering three core parameters: dimensions, materials, and labeling. It also details the key operational processes from pre-treatment to compliant delivery. The aim is to help businesses balance compliance with cost-effectiveness, avoid return risks due to non-compliant packaging, and provide practical packaging optimization recommendations. By understanding and implementing these guidelines, companies can ensure their shipments meet international standards and minimize potential delays or penalties, ultimately streamlining their international logistics operations.

11/03/2025 Logistics Encyclopedia
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Global Small Parcel Shipping Limits Key to Reducing Returns

Global Small Parcel Shipping Limits Key to Reducing Returns

This article provides a detailed interpretation of the weight and dimension limits for international small packets, including common standards and specific regulations for different types, such as China Post Airmail, Hong Kong Post Small Packet, Belgium Small Packet, and ePacket. It emphasizes the 2kg weight limit and the 90cm sum of length, width, and height restriction. The article reminds sellers to carefully verify these limits before shipping to avoid returns due to exceeding regulations. This practice helps reduce logistics costs and improve customer satisfaction.

11/03/2025 Logistics Encyclopedia
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Amazon Expands FBA Resale Program for Returns in Europe

Amazon Expands FBA Resale Program for Returns in Europe

Amazon Europe launched the FBA Grading and Resale program to help sellers re-evaluate and grade returned products for resale, reducing return losses, optimizing resource allocation, and meeting diverse consumer needs. Implemented in select European marketplaces, this program offers sellers a novel returns solution, promoting sustainable development within the e-commerce market. It allows returned items to be assessed and sold at a discount, providing a win-win for both sellers looking to recoup losses and budget-conscious buyers. This initiative aims to improve efficiency and reduce waste in the returns process.

11/03/2025 Logistics
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Guide to Korean Proxy Shopping Shipping Customs and Returns

Guide to Korean Proxy Shopping Shipping Customs and Returns

This article provides a detailed analysis of key aspects in the Korean proxy shopping delivery process. It covers shipment channel selection (postal service, personal carry-on, air freight), return and exchange policies, customs clearance procedures, and other important considerations. The aim is to help consumers gain a comprehensive understanding of various delivery aspects involved in proxy shopping, enabling them to make informed purchasing decisions, avoid potential risks, and enhance their overall shopping experience. It serves as a guide to navigate the complexities of international shipping in the context of Korean proxy shopping.

12/30/2025 Logistics Encyclopedia
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Amazon Snapchat Bet on AR to Cut Ecommerce Returns

Amazon Snapchat Bet on AR to Cut Ecommerce Returns

Amazon partners with Snapchat to launch an AR virtual try-on service, aiming to reduce the high return rates in online apparel retail. By leveraging AR technology, consumers can preview how clothes look on them before purchasing, leading to more informed buying decisions. Virtual shopping not only enhances the consumer experience but also promises to significantly lower operational costs for e-commerce platforms. This service represents a crucial trend in the future development of e-commerce.

01/06/2026 Logistics Industry Insights
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