Freight Forwarders Digital Transformation Stalled by Online Quoting Delays

Freight Forwarders Digital Transformation Stalled by Online Quoting Delays

A Freightos report reveals the slow pace of digital transformation in freight forwarding, with few companies offering instant online quotes. While most forwarders see digitalization as an opportunity, slow adoption stems from insufficient demand from small and medium-sized shippers and complexities in data processing. Successful transformation requires building efficient online quotation systems, optimizing customer experience, strengthening data management and analysis, cultivating digital talent, and embracing innovation. Laggards risk being eliminated from the market. This underscores the urgency for freight forwarders to adapt to the evolving digital landscape.

01/19/2026 Logistics Industry Insights
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Gambia Revenue Authority Upgrades HR Systems with WCO Aid

Gambia Revenue Authority Upgrades HR Systems with WCO Aid

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, supports the Gambia Revenue Authority (GRA) in modernizing its Human Resource Management (HRM). GRA is pioneering a competency-based HRM approach in West and Central Africa, reviewing and refining key tools such as job catalogs and competency frameworks. This initiative aims to build a highly qualified tax workforce, improve operational efficiency and service delivery, and contribute significantly to national economic development. The focus is on creating a sustainable and effective HRM system within the GRA.

01/20/2026 Customs Knowledge
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Cold Chain Logistics Adapts to Postpandemic Demands and Challenges

Cold Chain Logistics Adapts to Postpandemic Demands and Challenges

The pandemic and trade policy changes have accelerated the growth of cold chain logistics demand and industry consolidation. Technological innovations such as IoT and big data drive cold chain intelligence, improving end-to-end traceability, smart warehousing, and optimized scheduling. Companies need to strengthen risk management, invest in technology, optimize the supply chain, and focus on sustainable development to seize opportunities and win the future amidst uncertainty. This includes adopting advanced monitoring systems, predictive analytics, and eco-friendly practices to ensure efficiency and resilience in the cold chain.

01/22/2026 Logistics
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Global Logistics Firms Adopt Tracking Tools for Efficiency

Global Logistics Firms Adopt Tracking Tools for Efficiency

This article provides an in-depth analysis of various platforms and tools for international logistics tracking, including official logistics platforms and third-party aggregation query platforms. It offers selection advice and important considerations to help users choose the most suitable solution and improve their logistics management capabilities. The aim is to empower users to efficiently monitor their international shipments and make informed decisions based on accurate and up-to-date tracking information. This comprehensive overview serves as a valuable resource for anyone involved in international trade and logistics.

01/23/2026 Logistics
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Global Ocean Freight Costs FCL Vs LCL Explained

Global Ocean Freight Costs FCL Vs LCL Explained

This article provides an in-depth analysis of international ocean freight calculation methods, focusing on the distinction between Full Container Load (FCL) and Less than Container Load (LCL) pricing models. It explains core concepts like volume ton and weight ton, and reveals the crucial impact of surcharges on the total freight cost. Through concrete examples and a practical guide to avoid common pitfalls, this article aims to help businesses accurately control ocean freight costs and optimize their logistics budget. It offers valuable insights for effective cost management in international shipping.

01/23/2026 Logistics Encyclopedia
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WCO Calls for Global Trade Collaboration Digital Shift

WCO Calls for Global Trade Collaboration Digital Shift

The Secretary General of the World Customs Organization (WCO) has called for enhanced international cooperation and digital transformation to address the challenges posed by the pandemic and build a more resilient global trade system. He emphasized the crucial role of customs in facilitating the cross-border flow of vaccines and essential goods, and encouraged leveraging data and technological innovation to improve management efficiency and service delivery. The WCO will continue to support its member customs administrations in their digital transformation efforts, contributing to the recovery of global trade.

01/20/2026 Customs Knowledge
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Quest for Quality Awards Honor Top Logistics Firms

Quest for Quality Awards Honor Top Logistics Firms

The "Quest for Quality" award from *Logistics Management* magazine is a key benchmark in the logistics industry for measuring customer satisfaction and operational excellence. Based on surveys of logistics service buyers, the award evaluates the service quality of transportation providers, third-party logistics providers, and ports. Through a weighted scoring system, the award reflects the importance customers place on different service standards and provides valuable reference information for logistics service buyers. It highlights companies that consistently deliver high-quality services and meet customer expectations in the dynamic logistics landscape.

01/21/2026 Logistics Industry Insights
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Experts Highlight Sales and Operations Planning for Business Growth

Experts Highlight Sales and Operations Planning for Business Growth

This article delves into the critical role of Sales and Operations Planning (S&OP) in driving business performance growth. It analyzes common challenges encountered during S&OP implementation and offers practical solutions. The importance of top management support, data quality, scientific forecasting, cross-functional collaboration, process standardization, technology tools, and skilled personnel are emphasized. The aim is to assist companies in building an excellent S&OP system that can propel performance to new heights. By addressing these key areas, businesses can optimize their S&OP processes for sustainable and impactful results.

01/29/2026 Logistics Industry Insights
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WCO and Japan Boost Trade Compliance with Lab Upgrades

WCO and Japan Boost Trade Compliance with Lab Upgrades

The World Customs Organization (WCO) launched the "Customs Laboratory Regional Programme" to enhance the chemical analysis capabilities and HS code classification skills of its member customs administrations. Supported by Japan Customs, the program targets customs laboratory analysts and future professionals, offering training in cutting-edge technologies, laboratory management optimization, tariff classification mastery, and understanding of the WCO system. It aims to empower participants to improve their professional competence and promote global trade compliance. The program focuses on practical skills and knowledge transfer to improve efficiency and accuracy in customs operations.

01/26/2026 Customs Knowledge
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Google Ads Introduces Guide to Broad Match and Smart Bidding

Google Ads Introduces Guide to Broad Match and Smart Bidding

This article provides an in-depth analysis of the pros and cons of Google Ads broad match and smart bidding strategies, offering a practical guide for novice advertisers to avoid common pitfalls. It details the principles behind these strategies, common traps, and correct usage methods. The article emphasizes the importance of data accumulation, negative keyword management, and brand term exclusion. It also explores the evolving role of optimizers in the age of automated advertising, highlighting the need for strategic oversight and continuous refinement of campaign settings to maximize performance and ROI.

01/26/2026 Logistics Industry Insights
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