Amazon Sellers Adapt to Noreturn Partial Refund Policy

Amazon Sellers Adapt to Noreturn Partial Refund Policy

Amazon's pilot program in Europe offering 'returnless refunds' aims to improve buyer experience, but poses challenges for sellers. These include increased competition, risks of policy abuse, and unclear cost allocation. Sellers can mitigate risks by optimizing quality control, improving evidence collection, and closely monitoring policy developments. The article advocates for Amazon to refine the policy for a win-win outcome for both buyers and sellers. The program, while convenient for buyers, puts pressure on seller profits and necessitates proactive adaptation strategies.

01/27/2026 Logistics Industry Insights
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Ebay Sellers Face Challenges With Crossborder Customs Fees

Ebay Sellers Face Challenges With Crossborder Customs Fees

This article delves into the customs fee responsibility mechanism in eBay cross-border e-commerce, clarifying that buyers bear tariffs, taxes, and other additional fees. It emphasizes the seller's obligation to inform buyers about these potential costs. Furthermore, it warns sellers against risky practices such as false declarations and concealment, and suggests choosing compliant logistics and adhering to export regulations to achieve stable development in cross-border e-commerce business. Compliance and transparency are key to avoiding issues and ensuring a smooth transaction process.

01/04/2026 Customs Knowledge
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Wayfairs AR Tools Boost Sales Improve Seller Experience

Wayfairs AR Tools Boost Sales Improve Seller Experience

This article delves into Wayfair's AR/3D visualization capabilities, encompassing 3D modeling services and the app's AR functionality. It aims to help sellers understand how to leverage these tools to boost sales and provide buyers with a revolutionary shopping experience. It emphasizes Wayfair as a technology-driven e-commerce leader, enhancing user experience through technological innovation and providing sellers with more powerful tools. Wayfair's commitment to AR and 3D showcases its dedication to improving the online shopping experience for both buyers and sellers, solidifying its position at the forefront of e-commerce innovation.

01/05/2026 Logistics Industry Insights
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Thomas Expands US Manufacturing with New Initiatives

Thomas Expands US Manufacturing with New Initiatives

Thomas, a brand with nearly 130 years of history, is dedicated to reshaping American manufacturing. Partnering with the U.S. Small Business Administration, they launched the 'Made in USA' initiative and established a dedicated platform connecting buyers with American manufacturers. Thomas's vision is to be the most trusted engine for industrial connectivity, empowering buyers and suppliers to build a better world together, ensuring 'Made in USA' represents high quality, innovation, and reliability. Their efforts aim to strengthen the domestic supply chain and foster growth within the American manufacturing sector.

01/08/2026 Logistics Industry Insights
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Quest for Quality Awards Honor Top Logistics Firms

Quest for Quality Awards Honor Top Logistics Firms

The "Quest for Quality" award from *Logistics Management* magazine is a key benchmark in the logistics industry for measuring customer satisfaction and operational excellence. Based on surveys of logistics service buyers, the award evaluates the service quality of transportation providers, third-party logistics providers, and ports. Through a weighted scoring system, the award reflects the importance customers place on different service standards and provides valuable reference information for logistics service buyers. It highlights companies that consistently deliver high-quality services and meet customer expectations in the dynamic logistics landscape.

01/21/2026 Logistics Industry Insights
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Ecommerce Sellers Face DDP Vs DDU Shipping Dilemma

Ecommerce Sellers Face DDP Vs DDU Shipping Dilemma

Cross-border e-commerce sellers need to comprehensively consider factors such as customs clearance responsibility, tax burden, and risk transfer when choosing between DDP (Delivered Duty Paid) and DDU (Delivered Duty Unpaid) terms. DDP is suitable for scenarios where buyers lack customs clearance capabilities or need to enhance customer experience, while DDU is suitable for situations where buyers have customs clearance capabilities or tax rates fluctuate significantly. When choosing, attention should be paid to the policies of the destination country, tax calculation, and the qualifications of the freight forwarder to reduce risks and ensure smooth delivery.

01/15/2026 Logistics Encyclopedia
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Amazon Sellers Face Costly Return and Relabeling Challenges

Amazon Sellers Face Costly Return and Relabeling Challenges

Amazon's strict return and exchange policy poses challenges for sellers. Common issues include non-compliant product packaging, quality problems, and logistics delays. Solutions involve optimizing packaging, ensuring product quality, and enhancing communication with buyers, which can effectively reduce returns and exchanges while improving the customer shopping experience.

07/29/2025 Logistics
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