South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
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US Trademark Guide for Ecommerce Sellers on Usage Proof

US Trademark Guide for Ecommerce Sellers on Usage Proof

This article focuses on the challenge of providing a 'specimen of use' in US trademark registration. It details the standards for acceptable specimens, including website links, product images, and sales order screenshots, and lists common examples of unacceptable specimens. Furthermore, it introduces the 'intent-to-use application' as an alternative strategy to help sellers avoid risks and efficiently complete trademark registration. This option allows applicants to file before actual commercial use, providing a pathway to secure trademark rights based on a bona fide intention to use the mark in the future.

12/30/2025 Customs Knowledge
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Ecommerce Firms Face Rising Malicious Complaints in Peak Season

Ecommerce Firms Face Rising Malicious Complaints in Peak Season

A new type of malicious complaint has emerged in cross-border e-commerce: registering domain names and then posing as the brand owner to extort sellers. It is recommended to register trademarks, file records, purchase domain names to build websites, and mark copyrights for prevention. If faced with malicious complaints, sellers can file a countersuit and provide evidence to protect their rights. This includes demonstrating legitimate sourcing and usage of the brand. Proactive measures and diligent record-keeping are crucial for mitigating the risk of such scams and protecting brand reputation.

01/16/2026 Customs Knowledge
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Key Differences Between Original and Express Bills of Lading in Global Shipping

Key Differences Between Original and Express Bills of Lading in Global Shipping

This article, from a data analyst's perspective, deeply analyzes the core differences, risk control, and applicable scenarios of original Bill of Lading (B/L) and Telex Release B/L in international ocean shipping. By comparing aspects such as cargo collection documents, circulation efficiency, and property rights attributes, it provides data-driven B/L selection strategies for foreign trade enterprises. This helps optimize decision-making and reduce trade risks. The analysis offers insights into choosing the most appropriate B/L type based on specific trade characteristics and risk tolerance levels.

01/15/2026 Document Interpretation
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Cambodia Updates Trademark Registration Rules for 2025

Cambodia Updates Trademark Registration Rules for 2025

This article provides an in-depth analysis of the Cambodia trademark registration process in 2025, common pitfalls, and key considerations for choosing a suitable agent. It emphasizes the importance of early planning for Cambodia trademark registration to avoid infringement risks and secure licensing revenue. The article also recommends several agencies for businesses to consider, including Lawtrot, Gaote International, and ASEAN Yingtuo. Understanding these aspects is crucial for companies seeking to protect their brand and intellectual property rights in the Cambodian market. Proactive trademark registration ensures a competitive advantage and long-term brand security.

12/28/2025 Customs Knowledge
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Guide to Shipping Large Items from Taiyuan to Tianjin

Guide to Shipping Large Items from Taiyuan to Tianjin

This article analyzes the service characteristics of express companies like SF Express, using the cross-province large item delivery from Taiyuan to Tianjin as an example. It provides a detailed operational guide for the shipping process and offers suggestions for risk avoidance and rights protection. The aim is to help businesses and individual users choose the appropriate express delivery service and ensure the safe and efficient delivery of large items. It covers key aspects of large item shipping and provides practical advice for a smooth and secure experience.

01/19/2026 Logistics Encyclopedia
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Shipping Alliances Face Scrutiny Over Port Delays Costs

Shipping Alliances Face Scrutiny Over Port Delays Costs

NCBFAA is calling for stricter scrutiny of large vessel sharing agreements, demanding that carriers meet prerequisites and provide contingency plans. This aims to ensure fairness within the industry and safeguard the rights of shippers. The organization believes that increased oversight will help mitigate potential negative impacts associated with these agreements, particularly concerning port congestion and the shifting of costs onto shippers. By requiring carriers to demonstrate their ability to handle disruptions and adhere to fair practices, the NCBFAA hopes to create a more stable and equitable environment for all stakeholders.

01/19/2026 Logistics Industry Insights
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UPS Fedex Clarify delivered Vs signed For Tracking Statuses

UPS Fedex Clarify delivered Vs signed For Tracking Statuses

This article delves into the concepts of "Delivery Confirmation" and "Logistics Receipt" in express delivery, clarifying their differences and connections. Through common scenario analysis, it helps readers understand the various forms of "Delivery Confirmation" and provides strategies for dealing with situations where the package is marked as delivered but not received. The aim is to enhance users' understanding of package status and protect their rights. It explains what to do if a package is marked as delivered but the recipient hasn't received it, offering practical advice for resolving such issues.

01/23/2026 Logistics Encyclopedia
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Counterfeit Goods Flood US Via Crossborder Logistics Gaps

Counterfeit Goods Flood US Via Crossborder Logistics Gaps

This paper explores the gray area of shipping counterfeit goods to the United States via international express delivery. It reveals tactics like misdeclaring product names and using batch shipments to evade customs inspection. The study emphasizes the risks of customs seizures, logistics delays, and legal repercussions. It also analyzes the feasibility and limitations of using SF Express forwarding and personal carriage as alternatives. Compliance and respect for intellectual property rights are fundamental to ethical cross-border trade. Operating legally and respecting intellectual property are the cornerstones of cross-border trade.

01/26/2026 Logistics
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Hasbo Shifts to IP Focus Amid Tariffs After Strong Q1

Hasbo Shifts to IP Focus Amid Tariffs After Strong Q1

Hasbro's Q1 revenue increased by 17%, but the company maintained its full-year guidance due to the impact of high tariffs. Hasbro is addressing these challenges by ensuring the price competitiveness of core products, deepening retail channel partnerships, and accelerating cost reduction plans. Simultaneously, the company is focusing on developing high-profit IP such as Star Wars, Marvel, Magic: The Gathering, and My Little Pony, aiming to drive future growth. Inventory optimization and deeper cultivation of franchise rights may become the dual engines for navigating the economic cycle.

01/26/2026 Logistics Industry Insights
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