India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India's consumer protection system recovered 450 million rupees in refunds for consumers within 8 months, with e-commerce accounting for the highest proportion of complaints and refund amounts. The Indian government is intensifying efforts to regulate online 'dark patterns,' standardize corporate behavior, and protect consumer rights. This includes addressing issues related to misleading information, unfair trade practices, and difficulties in obtaining refunds, particularly within the rapidly growing Indian e-commerce sector where consumer awareness and redressal mechanisms are still developing.

01/21/2026 Logistics Industry Insights
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Sudan Customs Overhauls HR to Boost Trade Efficiency

Sudan Customs Overhauls HR to Boost Trade Efficiency

With the assistance of the World Customs Organization (WCO), Sudanese Customs has launched a Human Resources modernization project. This initiative aims to enhance the professionalism and efficiency of the customs workforce by establishing a competency-based management system. The goal is to better serve national economic development and international trade security. The project encompasses assessing the current management situation, developing practical tools, formulating a roadmap, and providing ongoing expert support. This comprehensive approach seeks to transform HR practices within Sudanese Customs.

01/26/2026 Customs Knowledge
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WCO Releases Crisis Guidelines for Global Customs Coordination

WCO Releases Crisis Guidelines for Global Customs Coordination

The World Customs Organization (WCO) has released the 'Communication Guidelines During Crisis' to assist member customs administrations in addressing communication challenges posed by the COVID-19 pandemic. The guidelines emphasize the importance of defining clear communication objectives, selecting appropriate channels, developing clear strategies, building efficient teams, and strengthening internal communication. It encourages members to share practical experiences to jointly address the global crisis and maintain trade order. The guide provides a framework for effective communication during times of uncertainty and disruption.

01/27/2026 Customs Knowledge
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Panentertainment Apps Face Challenges in Global Expansion

Panentertainment Apps Face Challenges in Global Expansion

Pan-entertainment apps face numerous challenges when going global, including trade frictions, data compliance, and user growth. Akamai suggests prioritizing compliance, diversifying risks, and deeply cultivating local markets. By selecting a reliable cloud service provider, companies can ensure data security and user privacy. Developing precise marketing strategies is crucial for achieving both user and monetization growth. A proactive approach to data regulations and a focus on localized user acquisition are key to success in the competitive global entertainment app market.

01/28/2026 Logistics Industry Insights
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WCOWACAM Project Boosts Customs HRM in West and Central Africa

WCOWACAM Project Boosts Customs HRM in West and Central Africa

WCO, in collaboration with WACAM, is developing customs HRM experts in West and Central Africa to enhance management capabilities. Through training and practical exercises, the initiative aims to build a regional think tank, fostering customs modernization. This partnership strengthens regional cooperation and promotes efficient customs practices, ultimately contributing to improved trade facilitation and economic development within the region. The focus is on equipping customs officials with the necessary skills and knowledge to effectively manage human resources and implement modern customs procedures.

02/02/2026 Customs Knowledge
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Taiwan Strengthens Maritime Industry with Port and Shipping Reforms

Taiwan Strengthens Maritime Industry with Port and Shipping Reforms

Taiwan's maritime industry plays a crucial role in global trade, leveraging its advantageous geographic location and well-developed port infrastructure. Shipping giants like Evergreen and Yang Ming boast significant strength, but the industry faces transformation challenges. Taiwan is actively developing smart logistics, green shipping, and regional cooperation to enhance competitiveness and promote economic prosperity. These initiatives aim to modernize operations, reduce environmental impact, and foster stronger partnerships within the region, ensuring Taiwan remains a key player in the global maritime landscape.

02/02/2026 Port Encyclopedia
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Customs Officials Adopt Online Training Amid Crisis

Customs Officials Adopt Online Training Amid Crisis

The pandemic has accelerated the digital transformation of customs training, making online training an inevitable choice. The World Customs Organization (WCO) has published the 'Online Training Transformation Guide' to provide practical guidance for customs training managers. It emphasizes interactive engagement to help build a flexible and efficient online training system, enhance the capabilities of customs personnel, and promote global trade. This guide offers valuable insights for developing effective online training programs and adapting to the evolving needs of customs administrations worldwide.

02/06/2026 Customs Knowledge
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COSCO Expands Red Sea Footprint with Jeddah Port Investment

COSCO Expands Red Sea Footprint with Jeddah Port Investment

COSCO SHIPPING Ports acquired a 20% stake in Red Sea Gateway Terminal (RSGT) to strengthen its strategic presence in the Red Sea region. RSGT, located in Jeddah Islamic Port, is the largest terminal in the port and boasts a significant geographical advantage. This collaboration will upgrade terminal facilities, improve operational efficiency, and help COSCO SHIPPING Ports expand into the Middle East and African markets, achieving mutual benefits and win-win results. This investment highlights COSCO's commitment to developing key trade routes.

02/11/2026 Logistics
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ATA Carnet Overview

ATA Carnet Overview

This article discusses the countries and regions that can issue and use the ATA Carnet, covering relevant nations in Asia, Europe, the Americas, Africa, and Oceania. The ATA Carnet serves as an internationally recognized customs pass, facilitating the transport of personal effects and exhibition items, thereby promoting cultural and economic exchanges between countries.

07/18/2025 Logistics Encyclopedia
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US Trade Rep Tai Outlines New China Trade Strategy

US Trade Rep Tai Outlines New China Trade Strategy

US Trade Representative Katherine Tai outlined a new trade strategy towards China, emphasizing a worker-centric approach. This involves evaluating the Phase One agreement, initiating a tariff exclusion process, and addressing deeper structural issues to rebuild American competitiveness. Industry observers suggest the policy's impact requires further observation, and businesses should remain flexible in their response. The strategy aims to reshape the US's competitive edge in the global market while addressing concerns about fair trade practices with China.

01/19/2026 Logistics Industry Insights
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