Guide to Optimizing Amazon Seller Support and Account Management

Guide to Optimizing Amazon Seller Support and Account Management

This article provides a comprehensive analysis of the Amazon Seller Support system, offering detailed contact information, problem-solving strategies, and efficient usage techniques. It aims to help sellers resolve operational challenges, improve efficiency, and reduce risks, ultimately leading to sales growth on the Amazon platform. The guide covers various support channels, common issues, and best practices for navigating the system effectively, empowering sellers to optimize their business and achieve success in the competitive Amazon marketplace.

12/30/2025 Logistics Encyclopedia
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Lebanon Customs Adopts WCO Risk Management for Trade Security

Lebanon Customs Adopts WCO Risk Management for Trade Security

Lebanese Customs, in collaboration with the WCO, held a risk management workshop to enhance Lebanese Customs' risk management capabilities and build a new line of defense for trade security. The workshop covered risk management organization, assessment, targeting, and information intelligence, emphasizing systems thinking and resource optimization. It also introduced relevant WCO tools. This collaboration marks a significant step for Lebanese Customs in risk management, contributing to a new landscape of global trade security. The workshop aimed to improve efficiency and safety in international trade.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

With support from the World Customs Organization-West and Central Africa Capacity Building Project, The Gambia Revenue Authority has launched the development of a strategic dashboard to improve performance management. By identifying key performance indicators (KPIs) and establishing monitoring mechanisms, the dashboard will provide senior management with an overview of organizational performance, facilitating decision-making and organizational development. This initiative represents a significant step for The Gambia in advancing modern tax administration.

01/07/2026 Customs Knowledge
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WCO Enhances Zimbabwes Trade Facilitation with Better Project Management

WCO Enhances Zimbabwes Trade Facilitation with Better Project Management

WCO training helps Zimbabwe Revenue Authority (ZIMRA) enhance its project management capabilities to better implement the WTO Trade Facilitation Agreement. ZIMRA places great importance on project governance and looks forward to continued cooperation with the WCO. This initiative aims to improve efficiency and effectiveness in customs procedures, contributing to smoother trade flows and economic growth in Zimbabwe. By strengthening project management skills, ZIMRA can effectively manage and implement various trade facilitation initiatives, ultimately benefiting businesses and the overall economy.

01/07/2026 Customs Knowledge
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Shipping Industry Grapples With Rising Container Rolling Issues

Shipping Industry Grapples With Rising Container Rolling Issues

This article explores the causes and impacts of the phenomena of 'container roll-over' and 'congestion' in the freight forwarding industry. It analyzes how shipping companies' space management can lead to containers being rolled over, as well as the challenges faced by cargo owners and freight forwarders in this process. Container roll-overs are attributed not only to the surge in cargo volume during peak shipping seasons but also to factors like freight rates and customer relationships. Although shipping companies bear no responsibility for roll-overs, this practice severely affects partnerships, highlighting the need for industry attention and improvement.

07/28/2025 Logistics Encyclopedia
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Crossborder Ecommerce Adapts to Currency Volatility

Crossborder Ecommerce Adapts to Currency Volatility

This article analyzes the impact of USD exchange rate fluctuations on cross-border e-commerce. While a rising exchange rate can increase profits, it may also lead to decreased orders and intensified competition. The importance of order volume is emphasized, and strategies such as diversification and refined operations are proposed. Sellers are advised to focus on product quality and brand building, and to implement robust risk management to address the challenges posed by exchange rate volatility. Ultimately, proactive adaptation and strategic planning are crucial for navigating the complexities of currency fluctuations in the global e-commerce landscape.

01/06/2026 Exchange Rate Query
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Amazon Sellers Adapt Strategies for Peak Season Survival

Amazon Sellers Adapt Strategies for Peak Season Survival

This article analyzes the challenges and opportunities faced by Amazon sellers on the eve of the peak season. It identifies four types of sellers likely to be eliminated from the market: those with persistent losses, overconfidence, blind expansion, and failure to cut losses in time. The article emphasizes the importance of professional and refined operations. It proposes strategies such as rational pricing, optimized CPC bidding, diligent inventory management, and improved service quality. The aim is to help sellers develop steadily in a highly competitive market and avoid common pitfalls that lead to failure during the crucial peak season.

12/29/2025 Logistics Industry Insights
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Ecommerce Sellers Face Risks from Underdeclaring Shipments

Ecommerce Sellers Face Risks from Underdeclaring Shipments

AliExpress sellers should be wary of customer requests for under-declaration, as compliance can lead to customs fines and buyer refund risks. Brazilian customs inspections are strict, and VAT collection by platforms in the EU market renders under-declaration pointless. Under the DDP model, customs duties are already collected by the platform. Sellers should refuse unreasonable requests, clearly define responsibilities in communication, and retain evidence to protect themselves. Ignoring these issues can lead to significant financial and legal repercussions for AliExpress businesses.

01/07/2026 Customs Knowledge
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Efficient Logistics Management Understanding The Key Role Of Land Transportation

Efficient Logistics Management Understanding The Key Role Of Land Transportation

Road transportation is central to modern supply chain management, encompassing full truckload (FTL) and less-than-truckload (LTL) shipping. Each has its advantages: FTL is more efficient and suited for bulk goods, while LTL offers flexibility and cost-effectiveness for small and medium-sized enterprises. Understanding their operational models and choosing the right logistics partners is essential for enhancing market competitiveness.

07/23/2025 Logistics
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