Lesotho Revenue Authority Adopts Competencybased HR Reform

Lesotho Revenue Authority Adopts Competencybased HR Reform

The Lesotho Revenue Authority (LRA), with support from the World Customs Organization, is actively modernizing its GRH system based on competency models. Through the establishment of working groups, development of competency models, and participation in customized training programs, the LRA aims to improve employee quality, enhance organizational effectiveness, and strengthen organizational competitiveness. This experience provides valuable lessons for other tax authorities. The transformation focuses on building a skilled and efficient workforce to effectively manage tax administration and contribute to national development.

01/26/2026 Customs Knowledge
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Lesotho Boosts Trade with Enhanced Customs Audits

Lesotho Boosts Trade with Enhanced Customs Audits

A high-level virtual workshop on Post-Clearance Audit was successfully conducted for the Lesotho Revenue Authority under the joint framework of HMRC, WCO, and UNCTAD. The workshop aimed to support developing countries in effectively implementing the WTO Trade Facilitation Agreement. It enhanced the professional skills of Lesotho Revenue Authority officials and fostered cooperation between customs and businesses, contributing to Lesotho's economic development. The training focused on modern PCA techniques and risk management strategies to optimize revenue collection and improve trade compliance.

01/26/2026 Customs Knowledge
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IATA Accreditation Guide for Lesotho Freight Forwarders

IATA Accreditation Guide for Lesotho Freight Forwarders

This article provides an in-depth analysis of the requirements for IATA freight forwarder accreditation in Lesotho. It covers various aspects, including accreditation types, general requirements, specific documentation, the application process, and maintenance/renewal procedures. The aim is to offer a comprehensive guide for companies seeking to enter or already operating in this field. This guide helps businesses successfully obtain accreditation and expand their international operations within Lesotho's freight forwarding sector by understanding the IATA requirements.

01/26/2026 Logistics Encyclopedia
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Lesotho Enhances Tax Efficiency with Wcobacked Training

Lesotho Enhances Tax Efficiency with Wcobacked Training

The Lesotho Revenue Authority, with the support of the World Customs Organization (WCO), successfully held a workshop on "Competency-Based Human Resource Management" through the "Human Resource Management Competency Building - WCO-UNCTAD Cooperation Project." This initiative aimed to enhance the professional skills of the human capital management team and representatives from various departments. The goal is to build a scientific and rational human resource management system, create an efficient and ethical tax workforce, and provide a solid guarantee for the economic and social development of Lesotho.

02/02/2026 Customs Knowledge
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Lesotho Revenue Authority Adopts Competencybased HR System

Lesotho Revenue Authority Adopts Competencybased HR System

The Lesotho Revenue Authority (LRA) is actively implementing a competency-based human resource management system to enhance operational efficiency and tax collection capabilities. Supported by the World Customs Organization (WCO) through training and capacity building, the LRA aims to modernize its HR practices, establishing a transparent and efficient system. This initiative seeks to better serve the nation's economic development by improving the skills and performance of its workforce within the tax administration.

02/02/2026 Customs Knowledge
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Lesotho Revenue Authority Modernizes Talent Management for Efficiency

Lesotho Revenue Authority Modernizes Talent Management for Efficiency

The Lesotho Revenue Authority (LRA) is implementing a competency-based human resource management system in collaboration with the World Customs Organization (WCO) to enhance operational efficiency and tax revenue. WCO workshops and capacity-building support are helping LRA staff acquire modern HR management skills and develop action plans. With strong commitment from LRA leadership, talent management is poised to be a key driver in the tax department's transformation. This initiative signifies a significant step towards modernizing the LRA and improving its ability to meet its revenue collection goals.

01/05/2026 Customs Knowledge
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WCO Boosts Lesotho Customs Modernization with Audit Reform

WCO Boosts Lesotho Customs Modernization with Audit Reform

The World Customs Organization (WCO) successfully completed a Post Clearance Audit (PCA) diagnostic mission for the Lesotho Revenue Authority (LRA). The mission aimed to assess the LRA's systems, techniques, and methodologies related to PCA and provide recommendations for improvement, enhancing the efficiency and transparency of its tax administration system. This initiative is part of the HMRC-WCO-UNCTAD collaboration project, highlighting the importance of international cooperation in promoting customs modernization in developing countries.

01/05/2026 Customs Knowledge
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Lesotho Revenue Authority Strengthens Leadership with WCO Aid

Lesotho Revenue Authority Strengthens Leadership with WCO Aid

The Lesotho Revenue Authority, during an executive team retreat, leveraged the World Customs Organization's Leadership and Management Development System to clarify strategic priorities and enhance team collaboration, achieving significant results. This case demonstrates how effective leadership development can significantly improve overall organizational effectiveness and offers valuable lessons for other organizations. The focus on strategic alignment and improved teamwork fostered a more cohesive and productive environment, ultimately contributing to the success of the LRA's strategic objectives.

12/30/2025 Customs Knowledge
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