Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Tiktok Launches Seller Incentives to Expand US Market

Tiktok Launches Seller Incentives to Expand US Market

TikTok has launched a seller incentive program in the US market, including advertising credit support, creative guidance, exclusive background music, live shopping platform access, and seller center onboarding assistance. This initiative aims to help small and medium-sized businesses expand their market reach, precisely target their audience, and achieve rapid business growth. The program is designed to empower sellers and facilitate their success in the US market by providing them with the necessary tools and resources to thrive on the platform.

01/06/2026 Logistics Industry Insights
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Orient Selection Faces Backlash Over 6 Corn in Livestreaming Ecommerce

Orient Selection Faces Backlash Over 6 Corn in Livestreaming Ecommerce

The controversy surrounding Dongfang Zhenxuan's 6-yuan corn sparks deep reflection on agricultural product livestream e-commerce. This article deconstructs the cost of fresh sweet corn and explores the balance between farmer assistance and commercial viability. It calls for industry transparency, quality assurance, reasonable pricing, and improved after-sales service to jointly promote the healthy development of agricultural e-commerce and achieve the goal of assisting and revitalizing agriculture. The industry needs to address these issues for sustainable growth and consumer trust.

01/06/2026 Logistics Industry Insights
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Beginners Guide to Using Chatgpt Registration and Setup

Beginners Guide to Using Chatgpt Registration and Setup

This article provides a comprehensive introduction to ChatGPT, covering its definition, registration and login process, usage tips, and mobile applications. It also explores ChatGPT's features, advantages, and limitations, aiming to help readers quickly get started and fully utilize this powerful AI tool. The guide offers practical advice for maximizing ChatGPT's potential and understanding its capabilities within the realm of language models and AI assistance. It serves as a helpful resource for both beginners and those looking to deepen their knowledge of ChatGPT.

01/05/2026 Logistics Encyclopedia
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WCO Program Enhances Madagascar Customs Efficiency

WCO Program Enhances Madagascar Customs Efficiency

The World Customs Organization (WCO) provided technical assistance on risk management to Madagascar Customs, aiming to enhance trade facilitation by optimizing risk assessment, clearance procedures, and inter-agency collaboration. Funded by HM Revenue & Customs of the UK, the project involved an expert team analyzing the current situation and proposing improvements. This initiative supports Madagascar Customs in achieving sustainable development and economic growth by strengthening its risk management capabilities and streamlining trade processes, ultimately contributing to a more efficient and secure trading environment.

01/05/2026 Customs Knowledge
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Gambia Enhances Trade Efficiency with Wcobacked Time Release Study

Gambia Enhances Trade Efficiency with Wcobacked Time Release Study

The World Customs Organization (WCO) supported the Gambia Revenue Authority (GRA) in conducting a Time Release Study (TRS) to enhance trade facilitation. Through workshops and technical assistance, the WCO helped Gambia identify bottlenecks in cargo clearance, optimize customs procedures, and align with the WTO's Trade Facilitation Agreement (TFA). The ultimate goal is to improve the business environment and promote sustainable economic development in Gambia. The TRS aims to streamline processes and reduce the time and cost associated with importing and exporting goods.

01/05/2026 Customs Knowledge
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Coupang Enhances Seller Tools for Inventory Management

Coupang Enhances Seller Tools for Inventory Management

Coupang optimizes its CGF (Coupang Global Fulfillment) service, addressing challenges sellers face with CGF inventory discrepancies and product detail modifications. Sellers can now independently modify product details, but should pay attention to review status and potential rejections. For product delisting, sellers need to contact customer service for relisting assistance. This platform optimization aims to enhance seller operational efficiency and improve customer conversion rates. The improvements focus on providing sellers with more control and clarity over their CGF inventory and product listings.

12/30/2025 Logistics
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Bahrain Hosts Regional WTO Trade Facilitation Workshop

Bahrain Hosts Regional WTO Trade Facilitation Workshop

In 2015, the World Customs Organization (WCO) held the 3rd Regional Workshop on the Trade Facilitation Agreement (TFA) in Bahrain, aiming to promote understanding and implementation of the TFA in the Middle East and North Africa (MENA) region. The workshop brought together customs and trade experts to discuss key TFA provisions, technical assistance, institutional cooperation, and member case studies. During the event, Japan announced its ratification of the TFA, injecting new momentum into trade facilitation efforts in the MENA region.

01/07/2026 Customs Knowledge
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California Trucking Industry Disrupted by AB5 Legal Challenges

California Trucking Industry Disrupted by AB5 Legal Challenges

The Ninth Circuit Court of Appeals' ruling intensifies the challenges posed by California's AB-5 law to trucking companies. Businesses relying on independent contractors are significantly impacted. Companies need to reassess their employment structures, optimize operational models, seek legal assistance, and leverage technology to navigate the industry reshuffle and seize new opportunities. This necessitates a fundamental shift in how trucking companies in California operate, forcing them to adapt to the new legal landscape and potentially reshape their business strategies to remain competitive.

01/15/2026 Logistics
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DOJ Expands Whistleblower Program to Tackle Customs Fraud

DOJ Expands Whistleblower Program to Tackle Customs Fraud

The U.S. Department of Justice has expanded its pilot program for corporate whistleblower rewards to include customs fraud and tax evasion. Rewards can reach up to 30% of the forfeited amount. This aims to combat tax evasion tactics like misrepresenting the origin or misclassifying goods, maintaining a fair trade environment. Insiders and competitors with relevant information are encouraged to report, but should be aware of the risks and seek professional assistance. Companies should strengthen compliance operations to avoid legal pitfalls.

01/15/2026 Customs Knowledge
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