Amazon US Shoppers Face Complex Returns and Refusals Process

Amazon US Shoppers Face Complex Returns and Refusals Process

This article provides a detailed interpretation of Amazon US's refusal and return policies, covering applicable situations for refusal, return deadlines and reasons, responsibility for return shipping costs, and the refund process. It offers practical tips and answers to frequently asked questions, aiming to help consumers better understand and handle return and refund issues, and protect their rights. It clarifies the conditions under which a package can be refused, the acceptable timeframes for initiating a return, and the various reasons for which a return is permissible on the Amazon US platform.

Key Documents for Smooth International Shipping Customs

Key Documents for Smooth International Shipping Customs

This article provides a detailed interpretation of essential core documents in international shipping, including Booking Requests, Commercial Invoices, Packing Lists, Bills of Lading, Customs Declarations, and Arrival Notices. It lists the required documents for both general and special cargo. The article also compares the differences in documentation between FCL (Full Container Load) and LCL (Less than Container Load) shipments, and outlines the core practical requirements for shipping documents. The aim is to help readers comprehensively understand the shipping document system and avoid cargo transportation delays caused by document issues.

WCO Stresses Supply Chain Resilience at ADBI Conference

WCO Stresses Supply Chain Resilience at ADBI Conference

World Customs Organization (WCO) Secretary General Kunio Mikuriya delivered a keynote speech at the Asian Development Bank Institute Annual Conference, highlighting the multiple challenges facing global supply chains, including digitalization, data standardization, technological changes, e-commerce development, environmental issues, and border conflicts. He called for strengthened international cooperation to enhance the role of customs in supply chain resilience, jointly address these challenges, and promote the stability and sustainable development of global trade. This collaborative effort is crucial for navigating the complexities and ensuring a robust global trading system.

South African Rands Strength Lures Chinese Investors

South African Rands Strength Lures Chinese Investors

The Rand is projected to perform strongly in 2025, breaking through key psychological barriers and signaling positive momentum for the South African economy. Multiple favorable factors are driving the Rand's appreciation, but structural issues require attention. Looking ahead to 2026, the overall outlook for the Rand is optimistic, with potential benefits from expected Federal Reserve interest rate cuts. For Chinese companies planning to expand trade and investment in Africa, exchange rate stability and predictability are crucial. They should seize opportunities to expand their businesses and achieve mutual benefits.

US Patent Office Overhauls SEP Governance Rules

US Patent Office Overhauls SEP Governance Rules

The USPTO has established an SEP working group to address patent licensing challenges in areas such as communications and AI. This marks a shift in the US from a 'judicial passive' approach to an 'administrative active' one, aiming to reshape the SEP governance system. This initiative could potentially influence global technology licensing rules by proactively addressing issues and potentially setting new standards for SEP licensing practices. The working group's findings and recommendations are expected to play a significant role in shaping future policies related to SEPs in the US and beyond.

Uzbekistan Advances Customs Reforms with WCO Backing

Uzbekistan Advances Customs Reforms with WCO Backing

The WCO held an online dialogue with Uzbekistan focusing on the 'Single Window' system to promote trade facilitation reforms. The WCO shared its relevant tools and expertise, while Uzbekistan presented its implementation plans. Discussions centered on key issues such as data standardization and interoperability. The dialogue aimed to support Uzbekistan's efforts in streamlining its trade processes and enhancing efficiency through the Single Window system, ultimately contributing to increased trade competitiveness and economic growth. The collaboration highlights the WCO's commitment to assisting member states in modernizing their customs procedures.

Global Shipping Delays Liability and Compensation Claims Explained

Global Shipping Delays Liability and Compensation Claims Explained

The core of international express delay compensation lies in distinguishing between force majeure (exempt from liability) and carrier responsibility (eligible for compensation). Force majeure refers to unforeseen and uncontrollable objective events, for which the carrier is exempt. Carrier responsibility arises from their fault, error, or failure to fulfill obligations, requiring compensation as agreed. This article details the definitions, circumstances, and key distinctions between these two aspects, aiming to help you successfully claim compensation. It focuses on understanding when a delay is due to factors outside the carrier's control versus internal operational issues.

Ozon Drivers Strike Over Pay and Overwork in Russian Logistics

Ozon Drivers Strike Over Pay and Overwork in Russian Logistics

A delivery strike occurred at Russian e-commerce company Ozon in Yekaterinburg. The strike was triggered by drivers' long hours, unreasonable wages, and poor communication with management. Ozon has pledged to increase staffing, pay overtime, and resolve the issues promptly. This incident highlights the insufficient protection of frontline employee rights by e-commerce platforms during rapid expansion. The strike underscores the need for better labor practices within the company and serves as a reminder of the importance of fair treatment for workers in the fast-growing e-commerce sector.

02/12/2026 Logistics
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US Freight Index Rises for Fifth Month Amid Economic Growth

US Freight Index Rises for Fifth Month Amid Economic Growth

The US Bureau of Transportation Statistics reports that the Freight Transportation Services Index (FTSI) rose for the fifth consecutive month in January, exceeding pre-pandemic levels. Strong performance in waterborne, pipeline, and trucking reflects rebounding consumer demand and business inventory rebuilding. The logistics industry faces both opportunities and challenges, requiring increased investment in technology and expanded service offerings. Freight growth is a positive sign of economic recovery, but continued attention is needed regarding the global economic situation and supply chain issues. The index suggests a strengthening economy driven by increased freight activity.

02/12/2026 Logistics
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Air Freight Errors Prevention and Resolution Strategies

Air Freight Errors Prevention and Resolution Strategies

Incorrect destination airport is a common issue in international air freight. This article details preventive measures from booking to customs declaration, and addresses cargo pick-up problems. In the unfortunate event of a wrong airport destination, the article provides remedial actions such as changing the destination, returning the goods, or abandoning the shipment to minimize losses. It offers practical advice on how to handle these situations effectively and mitigate potential financial impact.