Coupang Sellers Seek Compensation for Lost Daigou Returns

Coupang Sellers Seek Compensation for Lost Daigou Returns

This article details the application process for compensation for returns of goods purchased through Coupang's purchasing agent service. For refunds less than 100,000 KRW and cases where the item is not returned, sellers can apply for compensation within 14 business days after the return is accepted via a designated URL. When applying, correctly select the submission type and pay attention to the supported courier companies for automatic collection. Mastering these tips can effectively minimize losses and increase the success rate of your application.

12/29/2025 Logistics
Read More
Crossborder Sellers Face Freight Forwarder Failures Lost Goods

Crossborder Sellers Face Freight Forwarder Failures Lost Goods

Cross-border e-commerce freight forwarder 'thunderstorm' events are frequent, leaving sellers facing the dilemma of losing both money and goods. This article analyzes the causes of these 'thunderstorm' events and proposes measures for sellers to cope with the risks, including choosing reputable freight forwarders, signing detailed contracts, and purchasing transportation insurance. Additionally, it introduces the Amazon QA video reply feature, providing sellers with a new way to enhance product display.

12/30/2025 Logistics Industry Insights
Read More
Amazon Sellers Seek Lost FBA Revenue Through Reimbursements

Amazon Sellers Seek Lost FBA Revenue Through Reimbursements

The value of online shopping returns in the US continues to rise, and the error rate of Amazon FBA is also increasing. Sellers should pay attention to quality reimbursement claims, promptly identify issues, and effectively file claims to avoid unnecessary financial losses and ensure reasonable FBA fees. Focusing on these aspects is crucial for managing costs and maximizing profitability in the competitive cross-border e-commerce landscape.

01/22/2026 Logistics
Read More
Storm Disrupts Shipping in English Channel Containers Lost

Storm Disrupts Shipping in English Channel Containers Lost

Storm 'Goreti' hit Northern Europe, and a container loss incident occurred in the English Channel, highlighting the risks faced by cross-border logistics. Cross-border sellers should closely monitor weather forecasts and shipping information, strengthen cargo packaging and securing, purchase appropriate insurance, develop advance shipping plans, choose reputable logistics partners, and establish effective communication mechanisms. These measures can help mitigate the challenges posed by severe weather, ensuring the safe delivery of goods.

01/26/2026 Logistics
Read More
Congress Probes Bill to Curb Amazon Warehouse Labor Abuses

Congress Probes Bill to Curb Amazon Warehouse Labor Abuses

A U.S. Democratic Senator introduced the 'Warehouse Worker Protection Act,' aiming to regulate warehouse production quotas and safeguard worker rights. Drawing on experiences from multiple states, the bill emphasizes quota transparency, advance notice of quota changes, reasonable rest periods, and prohibits unreasonable penalties. Implementing this legislation will impact e-commerce business models, presenting both challenges and opportunities. Collaborative efforts are needed to refine and implement the act, balancing business efficiency with worker well-being. The bill seeks to create a fairer and more sustainable working environment in the warehousing sector.

11/03/2025 Logistics Industry Insights
Read More
Bidens 12T Infrastructure Bill Targets US Supply Chain Fixes

Bidens 12T Infrastructure Bill Targets US Supply Chain Fixes

The US $1.2 trillion infrastructure bill has been enacted, aiming to address long-standing underinvestment in infrastructure and reshape the supply chain. Industry associations have voiced their support, expressing anticipation for improvements in ports, highways, railways, and aviation. However, they also emphasize the need to address the short-term supply chain crisis and seek a balance between long-term and short-term solutions. The bill is expected to modernize critical infrastructure and boost economic growth, but its impact on immediate supply chain challenges remains to be seen.

01/19/2026 Logistics Industry Insights
Read More
US Ports Tackle Supply Chain Woes Amid Infrastructure Bill

US Ports Tackle Supply Chain Woes Amid Infrastructure Bill

In the LM podcast, the American Association of Port Authorities' President, Connor, delves into the opportunities and challenges facing US ports and the impact of the Infrastructure Investment and Jobs Act. He emphasizes the bill's role in modernizing ports, shares lessons learned during the pandemic, and analyzes issues like port congestion and container shortages. Connor's insights provide a valuable perspective on the future development of US ports.

01/19/2026 Logistics Industry Insights
Read More
US Infrastructure Bill Aims to Relieve Supply Chain Strains

US Infrastructure Bill Aims to Relieve Supply Chain Strains

The United States passed a $1.2 trillion infrastructure bill aimed at improving transportation, broadband networks, water and electricity infrastructure, and alleviating supply chain bottlenecks. The CAGTC welcomed the bill but emphasized the need for patience as funds become available and projects are implemented. The bill is expected to promote economic growth but faces challenges such as project approvals, labor shortages, and inflation. The long-term impact hinges on efficient execution and overcoming these hurdles to modernize critical infrastructure and boost the economy.

01/19/2026 Logistics
Read More
Senate Bill Aims to Revive Struggling US Postal Service

Senate Bill Aims to Revive Struggling US Postal Service

The US Senate passed the 21st Century Postal Service Reform Act, aiming to alleviate the USPS's financial struggles. The bill seeks to achieve USPS financial self-sufficiency through measures such as encouraging early retirement, adjusting the pre-funding mechanism for retirement benefits, and expanding business scope. While challenges remain significant, the act offers a glimmer of hope for USPS reform. It represents a crucial step towards stabilizing the postal service and ensuring its long-term viability in a rapidly changing communication landscape.

01/21/2026 Logistics
Read More
US House Passes Stopgap Transport Bill Amid Infrastructure Concerns

US House Passes Stopgap Transport Bill Amid Infrastructure Concerns

The US House has again approved a short-term transportation bill extension, averting a funding lapse but failing to address long-term infrastructure challenges. The fundamental issues are funding shortfalls, cumbersome approval processes, and political divisions. Rebuilding infrastructure requires increased funding, streamlined procedures, bipartisan cooperation, and investment in innovative technologies. This temporary fix only delays the inevitable need for a comprehensive and sustainable solution to modernize America's aging infrastructure.

01/28/2026 Logistics
Read More