DHL Germany Faces Complaints Over Service and Compensation

DHL Germany Faces Complaints Over Service and Compensation

This article addresses common service issues with DHL Express in Germany, such as lost or damaged packages and lack of notification. It provides a detailed guide on how to file complaints and protect your rights. From contacting customer service and preparing evidence to seeking external support, it offers step-by-step instructions to help you obtain the service and compensation you deserve. Even when living abroad, you can effectively handle delivery disputes and ensure your rights are protected.

01/07/2026 Logistics
Read More
Global Ecommerce Relies on Precise Shipping Addresses

Global Ecommerce Relies on Precise Shipping Addresses

Accurate address formatting is crucial for international express shipments. This article details the standard format and highlights specific requirements for key countries like the US, UK, Japan, and Brazil. It analyzes three consequences of incorrect addresses and their likelihood, offering practical advice. This includes using official address verification tools, providing addresses in both English and the local language, and including dual contact information. These tips help cross-border e-commerce sellers avoid lost packages and ensure successful deliveries.

01/19/2026 Logistics Encyclopedia
Read More
Understanding Non-vessel Operating Common Carriers (NVOCC) And Their Role In Shipping

Understanding Non-vessel Operating Common Carriers (NVOCC) And Their Role In Shipping

Non-Vessel Operating Common Carriers (NVOCCs) play a crucial role in international ocean freight, acting as a bridge between shippers and actual carriers. Freight forwarders are responsible for the entire transportation process through signing transport contracts and issuing bills of lading. To operate as an NVOCC, specific conditions must be met, and a business registration certificate must be obtained. However, not all certified freight forwarders offer superior services or pricing; shippers should focus on selecting partners that best meet their needs.

07/21/2025 Logistics Encyclopedia
Read More
Amazon FBA Sellers Guide to Claims and Reimbursements

Amazon FBA Sellers Guide to Claims and Reimbursements

This article provides a detailed interpretation of Amazon FBA claim regulations, including various claim deadlines, required materials, specific procedures, and important considerations. It aims to help you easily handle various claim situations and maximize loss recovery. Master claim techniques, protect your rights, and start with yourself! Understanding the nuances of FBA claims is crucial for Amazon sellers to recoup losses due to damaged or lost inventory and ensure fair compensation. This guide empowers sellers to navigate the FBA claims process effectively.

01/05/2026 Logistics Encyclopedia
Read More
Amazon Seller Faces Trademark Dispute Over Listing Edits

Amazon Seller Faces Trademark Dispute Over Listing Edits

This article tells the story of an Amazon seller who lost listing editing rights due to trademark registration withdrawal, and eventually regained them through a 'war of attrition' with Amazon customer service. The article analyzes the cause of the problem, shares lessons learned during the resolution process, and provides solution suggestions for sellers facing similar issues. It emphasizes the importance of patient communication, thorough preparation, and seeking professional help. The key takeaway is persistence and a well-documented case are crucial for resolving such disputes with Amazon.

12/30/2025 Customs Knowledge
Read More
Overview and Importance of the Port of Seattle

Overview and Importance of the Port of Seattle

This article provides a comprehensive analysis of the Port of Seattle, focusing on its geographic location, port facilities, terminal operations, cruise services, free trade zones, and climate characteristics. As a vital commercial port in the western United States, Seattle hosts numerous container and bulk cargo terminals, playing a crucial role in international trade.

07/18/2025 Port Encyclopedia
Read More
Global Air Freight Delays How to Claim Compensation

Global Air Freight Delays How to Claim Compensation

Air freight delays are a common issue in international trade. This article provides a detailed claims guide, instructing cargo owners on how to recover freight losses, even without insurance, by distinguishing responsibilities, building a chain of evidence, and utilizing legal means. It emphasizes the importance of detail and professionalism in the claim process. By following these strategies, cargo owners can potentially recover not only the lost freight costs but also receive additional compensation. This guide offers practical advice for navigating the complexities of air freight delay claims.

12/30/2025 Logistics Encyclopedia
Read More
US Airlines Enhance Air Cargo Tracking for Shippers

US Airlines Enhance Air Cargo Tracking for Shippers

This article provides a detailed overview of cargo tracking methods for 15 major airlines in US air freight, including IATA codes, airway bill prefixes, and tracking website URLs. It also recommends the third-party tracking platform 17track to help businesses and individuals efficiently monitor the status of air freight shipments, ensuring a smooth supply chain. The guide offers practical information for effectively tracking goods transported via these airlines, improving visibility and control over the entire air freight process.

01/05/2026 Airlines
Read More
Amazon Sellers Guide to Filing FBA Inventory Claims

Amazon Sellers Guide to Filing FBA Inventory Claims

This article provides a detailed guide on how to handle discrepancies in the quantity of goods received by Amazon FBA. It covers identifying responsibility, preparing necessary claim documentation, and outlining the specific steps for filing a claim within the Amazon Seller Central platform. Mastering these techniques can help sellers minimize losses and ensure a smoother cross-border e-commerce journey. It focuses on practical solutions to recover funds lost due to inbound issues and navigating the FBA claims process effectively.

01/04/2026 Logistics Encyclopedia
Read More
NAS Air Launches Realtime Cargo Tracking System

NAS Air Launches Realtime Cargo Tracking System

This article focuses on Nas Air's cargo tracking process, detailing how to check the real-time status of goods through the airway bill number on the official website or third-party platforms. Mastering these methods allows for easy access to cross-border logistics information, providing greater peace of mind and convenience. It explains the different methods available to track shipments and emphasizes the benefits of knowing the precise location and estimated delivery time of packages being transported by Nas Air.

01/22/2026 Airlines
Read More