The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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Global Air Freight Delays How to Claim Compensation

Global Air Freight Delays How to Claim Compensation

Air freight delays are a common issue in international trade. This article provides a detailed claims guide, instructing cargo owners on how to recover freight losses, even without insurance, by distinguishing responsibilities, building a chain of evidence, and utilizing legal means. It emphasizes the importance of detail and professionalism in the claim process. By following these strategies, cargo owners can potentially recover not only the lost freight costs but also receive additional compensation. This guide offers practical advice for navigating the complexities of air freight delay claims.

12/30/2025 Logistics Encyclopedia
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Ecommerce Firms Weigh Registered Vs Regular Mail for Global Shipping

Ecommerce Firms Weigh Registered Vs Regular Mail for Global Shipping

This article provides an in-depth comparison of two common lightweight logistics solutions for international express delivery: registered small packets and unregistered small packets. It analyzes their core differences in tracking capabilities, lost package risk, pricing, and transit time. The article offers selection suggestions for different scenarios, aiming to help cross-border e-commerce sellers reduce logistics costs and improve customer satisfaction. By understanding the nuances of each option, sellers can make informed decisions to optimize their shipping strategies and enhance the overall customer experience.

12/30/2025 Logistics Encyclopedia
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Amazon Seller Faces Trademark Dispute Over Listing Edits

Amazon Seller Faces Trademark Dispute Over Listing Edits

This article tells the story of an Amazon seller who lost listing editing rights due to trademark registration withdrawal, and eventually regained them through a 'war of attrition' with Amazon customer service. The article analyzes the cause of the problem, shares lessons learned during the resolution process, and provides solution suggestions for sellers facing similar issues. It emphasizes the importance of patient communication, thorough preparation, and seeking professional help. The key takeaway is persistence and a well-documented case are crucial for resolving such disputes with Amazon.

12/30/2025 Customs Knowledge
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Exporters Urged to Optimize Container Booking to Ease Port Congestion

Exporters Urged to Optimize Container Booking to Ease Port Congestion

This article focuses on the container release process in foreign trade export. It details how to rationally schedule container release time based on factors such as the validity period of the shipping company's equipment interchange receipt, container loading time, and shipping schedule to avoid the risk of exceeding storage capacity. It also explains the container release operation process and precautions, and answers frequently asked questions. The aim is to help foreign trade practitioners efficiently arrange container release and ensure the smooth shipment of goods.

08/22/2025 Logistics Encyclopedia
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Maersk Streamlines Container Fee Inquiry Process

Maersk Streamlines Container Fee Inquiry Process

This article details the steps on how to easily check container demurrage charges, both inside and outside the terminal, on the Maersk platform. By logging into their account and entering shipment information, users can readily obtain key information such as free time and the basis for fee calculation. This allows for better logistics cost control and planning. The guide provides a clear and concise method for understanding and managing potential demurrage costs associated with Maersk container shipments, ultimately aiding in efficient supply chain management.

09/28/2025 Logistics
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Maersk Expands Online Fee Extension Services

Maersk Expands Online Fee Extension Services

Maersk expands its online platform, enabling customers to purchase destination demurrage/detention extensions at various stages: booking, SI submission, and after shipment, optimizing supply chain costs. This article details the purchase process, key considerations, and provides data-driven recommendations from an analyst's perspective to help you leverage this service effectively. By understanding the nuances of this offering, businesses can potentially reduce unexpected fees and improve overall supply chain efficiency. This proactive approach to managing demurrage and detention charges can lead to significant cost savings.

09/28/2025 Logistics
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Global Ecommerce Adapts to Small Parcel Shipping Limits

Global Ecommerce Adapts to Small Parcel Shipping Limits

International small packets do not have uniform size and weight restrictions, but the common standard is: ≤2kg, sum of length, width, and height ≤90cm, and the longest side ≤60cm. Sellers need to pay attention to special circumstances and optimize packaging. While there isn't a single global rule, these guidelines are widely accepted. It's crucial for sellers to verify specific requirements of the destination country and carrier to avoid issues during shipment and ensure successful delivery. Proper packaging is also essential to protect the contents during transit.

11/03/2025 Logistics Encyclopedia
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Global Shipping Firms Adopt Smart Consolidation to Cut Costs

Global Shipping Firms Adopt Smart Consolidation to Cut Costs

Smart consolidation technology for international express delivery utilizes volumetric weight offsetting, tariff cost optimization, and intelligent route planning to help cross-border e-commerce businesses significantly reduce logistics costs while maintaining delivery speed. Selecting a suitable smart consolidation service is crucial for enhancing business competitiveness. It optimizes the shipping process by combining multiple orders into a single shipment, leveraging economies of scale and minimizing overall expenses. This approach allows businesses to offer competitive pricing and improve customer satisfaction through faster and more cost-effective delivery options.

01/05/2026 Logistics Industry Insights
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Amazon FBA Guide Streamlines Logistics and Customs

Amazon FBA Guide Streamlines Logistics and Customs

This article provides an in-depth analysis of Flexport's Amazon FBA guide, offering comprehensive solutions and professional advice for sellers facing logistical challenges. It covers key factors for FBA success, EU shipment plan creation, warehousing policy changes, the impact of Prime Day, and labeling requirements. The aim is to help sellers optimize their logistics strategies, improve operational efficiency, and succeed in cross-border e-commerce. The guide focuses on providing practical tips and actionable insights to navigate the complexities of FBA and maximize profitability.

01/05/2026 Logistics Encyclopedia
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