Amazon Sellers Face Postholiday Return Challenges

Amazon Sellers Face Postholiday Return Challenges

The value of online shopping returns in the US is projected to increase significantly, putting profit pressure on Amazon sellers. Inflation and changing consumer shopping habits are major contributors. Sellers should analyze return reasons, optimize product descriptions, be vigilant against malicious returns, and take measures to reduce non-malicious return rates to cope with the upcoming return surge. Addressing these issues proactively is crucial for maintaining profitability in the increasingly competitive e-commerce landscape.

12/29/2025 Logistics Industry Insights
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Ebay Guide How to Contact Sellers and Support

Ebay Guide How to Contact Sellers and Support

This article details various methods for finding sellers and contacting customer service on the eBay platform, including pre-sales inquiries, after-sales support, and platform customer service channels (phone, online chat, email). It also provides effective communication tips aimed at helping buyers more easily resolve issues encountered during the shopping process and enhance their overall shopping experience. Learn how to quickly find the right seller and efficiently address any concerns or questions you may have.

12/30/2025 Logistics Encyclopedia
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Falabellacom Expands Crossborder Ecommerce with New Products

Falabellacom Expands Crossborder Ecommerce with New Products

Falabella.com has significantly expanded its international product catalog in preparation for the year-end shopping season, adding over 20,000 new items across various popular categories. The platform offers 'what you see is what you get' pricing, including taxes and duties. Most items qualify for free shipping, and Spanish-language customer service is available. Falabella aims to provide a convenient and worry-free cross-border shopping experience for its customers during the peak holiday season.

12/30/2025 Logistics
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Study Ecommerce Convenience Marred by Delivery Frustrations

Study Ecommerce Convenience Marred by Delivery Frustrations

A recent Descartes study reveals that despite the continued growth of online shopping, customer satisfaction with home delivery is improving slowly, highlighting persistent delivery challenges. The report emphasizes that retailers should focus on consumer demands for cost, speed, and personalized delivery options. Optimizing service processes and addressing these needs is crucial for enhancing the overall shopping experience and improving customer satisfaction in the e-commerce landscape. Retailers must prioritize these factors to remain competitive.

01/15/2026 Logistics Industry Insights
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Amazons AI Defense Challenges Chatgpt in Ecommerce

Amazons AI Defense Challenges Chatgpt in Ecommerce

Amazon and ChatGPT are vying for dominance in the AI e-commerce gateway. Amazon launched Rufus as a countermeasure, effectively blocking OpenAI. The rise of AI-powered shopping assistants has the potential to disrupt the existing e-commerce landscape and reshape the overall shopping experience. This competition highlights the growing importance of AI in personalizing product discovery and enhancing customer engagement, potentially leading to a significant shift in how consumers interact with online retailers.

01/15/2026 Logistics Industry Insights
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Shanghai Port Customs Clearance Key Costs and Procedures

Shanghai Port Customs Clearance Key Costs and Procedures

This article provides a detailed interpretation of the customs declaration process and cost structure for returned goods at Shanghai Yangshan Port. It offers professional customs declaration services for various types of goods, including equipment, timber, food, and chemicals. The article also includes value-added services such as free HS code classification and document preparation, aiming to help customers resolve return issues and reduce return risks. We specialize in facilitating the smooth and efficient return of goods through Yangshan Port.

02/06/2025 Customs Knowledge
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Guide to Small Parcel Imports in Crossborder Ecommerce

Guide to Small Parcel Imports in Crossborder Ecommerce

This article details the import process of cross-border e-commerce small packages, covering the classification of import express (documents, personal belongings, goods), the differences and applications of KJ1/KJ2/KJ3 customs declarations, and the precautions for declaring personal belongings. Choosing the right express company and accurately declaring goods are crucial for smooth customs clearance. Understanding these aspects helps businesses and individuals navigate the complexities of importing goods through cross-border e-commerce channels efficiently and compliantly.

08/21/2025 Logistics Encyclopedia
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Guide to Exporting UN3077 Hazardous Substances Safely

Guide to Exporting UN3077 Hazardous Substances Safely

This article details the export process for UN3077 (Class 9 Dangerous Goods), covering various transportation methods such as sea and air freight, along with required documents for booking, dangerous goods declaration, and customs clearance. Special attention is given to the 2015 List of Hazardous Chemicals, helping you safely and efficiently complete dangerous goods exports. It provides a comprehensive guide to navigating the regulations and procedures involved in shipping UN3077 by sea, ensuring compliance and minimizing potential risks.

03/08/2024 Logistics Encyclopedia
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Streamlining Customs for Export Repair Returns

Streamlining Customs for Export Repair Returns

This article focuses on customs brokerage for export returned goods for repair, emphasizing the importance of port selection and recommending Foshan and Shenzhen ports as advantageous options. It also highlights the necessity of choosing a professional customs brokerage company and provides key factors for selecting an agency, assisting businesses in efficiently handling returned goods for repair operations. Choosing the right port and agent streamlines the process and minimizes potential delays and costs associated with re-importing repaired goods.

08/22/2025 Customs Knowledge
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