Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Guide to Detecting Highanonymity Proxies

Guide to Detecting Highanonymity Proxies

This article delves into the working principles of high anonymity IP proxies, including multi-layer server routing, data encryption tunnels, and multiple IP address rotation techniques. It also provides a detailed identification guide, covering the use of professional proxy detection tools, analysis of proxy server logs, evaluation of proxy response speed and stability, and examination of the proxy server's geographic location and network environment. This guide aims to help readers identify malicious proxies and choose secure and reliable high anonymity IP proxies.

01/05/2026 Logistics Encyclopedia
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Amazon Gift Category Faces Copyright Claims Sales Rankings Drop

Amazon Gift Category Faces Copyright Claims Sales Rankings Drop

Amazon's gift category has recently experienced widespread infringement complaints, causing many BSR listings to be suppressed, resulting in significant losses for sellers. This incident highlights issues such as a lack of image copyright protection and the proliferation of malicious complaints. This article delves into the causes and impact of the event, exploring how Amazon can address these challenges and improve its intellectual property protection mechanisms. It aims to provide sellers with coping strategies and promote the healthy development of the e-commerce industry.

01/05/2026 Logistics Industry Insights
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Ebay Sellers Advised on Countering Unfair Ratings

Ebay Sellers Advised on Countering Unfair Ratings

Negative feedback on eBay isn't a death sentence for stores. Sellers can effectively manage it by improving product quality, engaging in proactive communication, and leveraging platform rules. Malicious reviews can be reported. Maintaining a good store reputation in the long run is crucial. To avoid store closure due to excessive negative feedback, prioritize daily operations and ensure service quality. Addressing customer concerns promptly and providing excellent customer service are key to mitigating the impact of negative reviews and preventing account suspension.

01/05/2026 Customs Knowledge
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Business Guide to Avoiding Whatsapp Account Bans

Business Guide to Avoiding Whatsapp Account Bans

This article delves into the common reasons for WhatsApp account bans, including malicious reports, information abuse, and device association. It provides a detailed appeal process for unbanning and strategies to avoid future bans, such as obtaining consent before adding groups, adhering to WhatsApp's terms of service, and implementing targeted marketing. Furthermore, it introduces methods for backing up and restoring chat history, aiming to help foreign trade practitioners use WhatsApp safely and efficiently. The focus is on practical solutions for businesses navigating WhatsApp restrictions.

12/29/2025 Logistics Encyclopedia
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Amazon Sellers Hit by Fraudulent Trademark Complaints

Amazon Sellers Hit by Fraudulent Trademark Complaints

Recently, Amazon platform experienced a large-scale listing removal event, with sellers facing malicious infringement complaints. This article delves into the incident, exposing potential extortion behaviors and providing a guide to help sellers protect their rights. It also calls on the platform to strengthen supervision, jointly maintain a fair competitive environment, and promote the healthy development of cross-border e-commerce. The article aims to equip sellers with the knowledge and strategies to navigate these challenges and advocate for a more equitable marketplace.

12/30/2025 Logistics Industry Insights
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Trademark Squatting Threatens Global Ecommerce Sellers

Trademark Squatting Threatens Global Ecommerce Sellers

Cross-border e-commerce sellers are facing increasing risks of malicious trademark and patent squatting, leading to high claims and cargo seizures. This article reveals common tactics used in trademark and patent squatting, emphasizing the importance of intellectual property protection. It provides practical advice for mitigating these risks, including domestic and international trademark registration, patent application, and infringement risk assessment. The aim is to help sellers avoid losses and achieve sustainable growth by proactively safeguarding their intellectual property rights in the global marketplace.

01/26/2026 Customs Knowledge
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G7 Experts Outline Postquantum Crypto Roadmap for Finance Sector

G7 Experts Outline Postquantum Crypto Roadmap for Finance Sector

The G7 Cyber Expert Group has released a roadmap to coordinate the financial sector's transition to Post-Quantum Cryptography (PQC), addressing security threats posed by quantum computing. The roadmap proposes phased action recommendations, including risk assessment, strategy development, testing and validation, and information sharing. It emphasizes the importance of international cooperation to build a quantum-safe financial future. This initiative aims to proactively mitigate vulnerabilities and ensure the resilience of financial systems against potential quantum attacks, fostering a secure and stable global financial landscape.

01/26/2026 International Settlement
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Amazon Sellers Push Back With DMCA Counternotices

Amazon Sellers Push Back With DMCA Counternotices

This article provides an in-depth analysis of the DMCA counter-notice process for Amazon sellers dealing with malicious copyright complaints. It offers a high-quality counter-notice template, detailing key writing points and submission steps. The aim is to empower sellers to effectively defend their rights and mitigate crises when facing unwarranted complaints. By providing a clear and well-supported response, sellers can maximize their chances of a favorable outcome and protect their business on the Amazon platform. This guide helps navigate the complexities of DMCA disputes and safeguard seller interests.

01/04/2026 Customs Knowledge
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Amazon Sellers Face Postholiday Return Surge Profit Pressures

Amazon Sellers Face Postholiday Return Surge Profit Pressures

US Amazon sellers are facing a severe challenge of return waves after the holiday season. High return rates not only erode profits but also cause environmental problems. Sellers need to optimize return policies, strictly control quality, improve logistics, strengthen after-sales service, and utilize technology to analyze data. The platform should also take responsibility, improve the return process, and combat malicious returns to jointly build a healthy e-commerce ecosystem and help sellers overcome difficulties. This collaborative approach is crucial for mitigating the financial and environmental impact of returns.

01/05/2026 Logistics Industry Insights
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