DHL Germany Faces Complaints Over Service and Compensation

DHL Germany Faces Complaints Over Service and Compensation

This article addresses common service issues with DHL Express in Germany, such as lost or damaged packages and lack of notification. It provides a detailed guide on how to file complaints and protect your rights. From contacting customer service and preparing evidence to seeking external support, it offers step-by-step instructions to help you obtain the service and compensation you deserve. Even when living abroad, you can effectively handle delivery disputes and ensure your rights are protected.

01/07/2026 Logistics
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Amazon Launches Sellers Shield to Counter IP Claims

Amazon Launches Sellers Shield to Counter IP Claims

Facing an Amazon infringement complaint? Don't panic! A Non-Infringement Report, prepared by US and European lawyers, provides a professional legal analysis assessing the infringement risk of your product. This serves as strong evidence in your appeal, helping you counter malicious complaints and regain market share. Our team of US and European lawyers offers professional and efficient services, significantly increasing your chances of a successful appeal. We help you fight back against false claims and protect your business on Amazon.

12/30/2025 Customs Knowledge
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Amazon Sellers Face Surge in Malicious IP Claims During Peak Season

Amazon Sellers Face Surge in Malicious IP Claims During Peak Season

Amazon sellers face the threat of malicious infringement complaints and trademark squatting during peak season. This article reveals common tactics employed by unscrupulous sellers and provides corresponding strategies. These include retaining copyright proof, submitting DMCA takedown notices, and conducting trademark monitoring and registration. The aim is to help sellers protect their listings and brand, thereby avoiding potential losses. By understanding these threats and implementing proactive measures, sellers can safeguard their intellectual property and maintain a competitive edge on the Amazon platform.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Must Use Einvoices for Verification

Amazon Sellers Must Use Einvoices for Verification

This article details the feasibility of using e-invoices in Amazon verification. It provides the e-invoice verification process, strategies for handling authenticity complaints, and key considerations for submitting e-invoices. The aim is to help sellers successfully pass Amazon verification and ensure smooth store operations. This includes understanding the specific requirements for e-invoice formats and data, as well as proactively addressing potential concerns regarding the legitimacy of the invoices to prevent or resolve authenticity complaints effectively.

01/06/2026 Customs Knowledge
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Amazon Patent Disputes Neutral Evaluation Offers Resolution

Amazon Patent Disputes Neutral Evaluation Offers Resolution

Are Amazon sellers frequently losing patent infringement complaints? This article delves into common misconceptions surrounding patent complaints, providing a detailed explanation of Amazon's Neutral Evaluation process and its advantages. Learn how to effectively protect your rights and expose infringers. We offer a step-by-step guide on initiating a Neutral Evaluation, safeguarding your intellectual property and ensuring your patents are no longer vulnerable. This helps sellers understand the process and leverage it to defend against unwarranted patent infringement claims on the Amazon platform.

01/04/2026 Customs Knowledge
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Amazon Sellers Face Rising IP Infringement Claims Key Solutions

Amazon Sellers Face Rising IP Infringement Claims Key Solutions

Dealing with intellectual property (IP) complaints is a common challenge for Amazon sellers. This guide offers a detailed approach to resolving such issues, including understanding the complaint, engaging in proactive communication, taking necessary actions, submitting a comprehensive appeal, and seeking professional assistance when needed. The goal is to help sellers navigate these crises, safeguard their accounts, and emphasize the importance of operating with integrity on the Amazon platform. By following these steps, sellers can effectively address IP complaints and maintain a healthy and compliant business.

12/30/2025 Customs Knowledge
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Amazon Sellers Face Postholiday Return Challenges

Amazon Sellers Face Postholiday Return Challenges

The value of online shopping returns in the US is projected to increase significantly, putting profit pressure on Amazon sellers. Inflation and changing consumer shopping habits are major contributors. Sellers should analyze return reasons, optimize product descriptions, be vigilant against malicious returns, and take measures to reduce non-malicious return rates to cope with the upcoming return surge. Addressing these issues proactively is crucial for maintaining profitability in the increasingly competitive e-commerce landscape.

12/29/2025 Logistics Industry Insights
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Amazon Sellers Advised on Managing Unfair Product Reviews

Amazon Sellers Advised on Managing Unfair Product Reviews

Cross-border e-commerce sellers often encounter bizarre negative reviews that damage their store reputation. This article provides strategies to address them: calmly analyze the type of review (product quality, service, malicious, or unreasonable) and take appropriate action, such as apologizing, improving products, or reporting malicious behavior. Simultaneously, actively maintain store reputation by promptly responding to reviews, encouraging positive feedback, and understanding Amazon's criteria and process for removing negative reviews. Turn crises into opportunities for business growth.

01/06/2026 Logistics Industry Insights
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South Korea Sellers Adapt to Coupangs Strict Return Policies

South Korea Sellers Adapt to Coupangs Strict Return Policies

This article addresses the return issues faced by Coupang sellers, particularly malicious returns, and provides detailed strategies for dealing with them. It starts with product selection and product descriptions to reduce the return rate. For malicious returns, it elaborates on effective methods such as collecting evidence and applying for platform intervention, aiming to help sellers reduce losses and improve operational efficiency. The guidance helps sellers navigate the challenges of returns and optimize their business practices on the Coupang platform.

12/31/2025 Logistics Encyclopedia
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Chinese Ecommerce Firm Recovers Millions in Frozen Funds

Chinese Ecommerce Firm Recovers Millions in Frozen Funds

A Shenzhen-based cross-border e-commerce company faced malicious intellectual property litigation in the United States, resulting in the freezing of its store funds. Leveraging a comprehensive IP strategy and proactive legal defense, the company ultimately won the lawsuit and successfully unfroze millions of dollars. This case provides valuable experience for other cross-border e-commerce sellers on how to deal with malicious litigation, emphasizing the importance of intellectual property protection and compliant operations. It highlights the need for a robust IP portfolio and a proactive approach to defend against unfounded claims.

12/30/2025 Logistics Industry Insights
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