Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Guide to Detecting Highanonymity Proxies

Guide to Detecting Highanonymity Proxies

This article delves into the working principles of high anonymity IP proxies, including multi-layer server routing, data encryption tunnels, and multiple IP address rotation techniques. It also provides a detailed identification guide, covering the use of professional proxy detection tools, analysis of proxy server logs, evaluation of proxy response speed and stability, and examination of the proxy server's geographic location and network environment. This guide aims to help readers identify malicious proxies and choose secure and reliable high anonymity IP proxies.

01/05/2026 Logistics Encyclopedia
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Amazon Gift Category Faces Copyright Claims Sales Rankings Drop

Amazon Gift Category Faces Copyright Claims Sales Rankings Drop

Amazon's gift category has recently experienced widespread infringement complaints, causing many BSR listings to be suppressed, resulting in significant losses for sellers. This incident highlights issues such as a lack of image copyright protection and the proliferation of malicious complaints. This article delves into the causes and impact of the event, exploring how Amazon can address these challenges and improve its intellectual property protection mechanisms. It aims to provide sellers with coping strategies and promote the healthy development of the e-commerce industry.

01/05/2026 Logistics Industry Insights
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Ebay Sellers Advised on Countering Unfair Ratings

Ebay Sellers Advised on Countering Unfair Ratings

Negative feedback on eBay isn't a death sentence for stores. Sellers can effectively manage it by improving product quality, engaging in proactive communication, and leveraging platform rules. Malicious reviews can be reported. Maintaining a good store reputation in the long run is crucial. To avoid store closure due to excessive negative feedback, prioritize daily operations and ensure service quality. Addressing customer concerns promptly and providing excellent customer service are key to mitigating the impact of negative reviews and preventing account suspension.

01/05/2026 Customs Knowledge
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Amazon Sellers Guide to Account Reinstatement Best Practices

Amazon Sellers Guide to Account Reinstatement Best Practices

This article provides a detailed analysis of strategies for appealing Amazon account association issues. It offers specific appeal points and practical techniques for both malicious attacks and policy violations. Furthermore, it delves into the writing process of appeal letters, highlighting key considerations and tips to help sellers successfully address account association problems. The guide aims to equip sellers with the knowledge and skills necessary to navigate the complexities of Amazon's account association policies and regain access to their selling privileges.

01/04/2026 Logistics Encyclopedia
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Business Guide to Avoiding Whatsapp Account Bans

Business Guide to Avoiding Whatsapp Account Bans

This article delves into the common reasons for WhatsApp account bans, including malicious reports, information abuse, and device association. It provides a detailed appeal process for unbanning and strategies to avoid future bans, such as obtaining consent before adding groups, adhering to WhatsApp's terms of service, and implementing targeted marketing. Furthermore, it introduces methods for backing up and restoring chat history, aiming to help foreign trade practitioners use WhatsApp safely and efficiently. The focus is on practical solutions for businesses navigating WhatsApp restrictions.

12/29/2025 Logistics Encyclopedia
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Amazon Sellers Hit by Fraudulent Trademark Complaints

Amazon Sellers Hit by Fraudulent Trademark Complaints

Recently, Amazon platform experienced a large-scale listing removal event, with sellers facing malicious infringement complaints. This article delves into the incident, exposing potential extortion behaviors and providing a guide to help sellers protect their rights. It also calls on the platform to strengthen supervision, jointly maintain a fair competitive environment, and promote the healthy development of cross-border e-commerce. The article aims to equip sellers with the knowledge and strategies to navigate these challenges and advocate for a more equitable marketplace.

12/30/2025 Logistics Industry Insights
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Trademark Squatting Threatens Global Ecommerce Sellers

Trademark Squatting Threatens Global Ecommerce Sellers

Cross-border e-commerce sellers are facing increasing risks of malicious trademark and patent squatting, leading to high claims and cargo seizures. This article reveals common tactics used in trademark and patent squatting, emphasizing the importance of intellectual property protection. It provides practical advice for mitigating these risks, including domestic and international trademark registration, patent application, and infringement risk assessment. The aim is to help sellers avoid losses and achieve sustainable growth by proactively safeguarding their intellectual property rights in the global marketplace.

01/26/2026 Customs Knowledge
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Amazon Sellers Face Rising store Interception Lawsuits

Amazon Sellers Face Rising store Interception Lawsuits

This article exposes the operational model of malicious Amazon 'Storefront Suspension' TRO (Temporary Restraining Order) lawsuits and their harm to sellers. It provides a comprehensive set of strategies to mitigate risks and protect sellers' rights. These strategies include building a strong intellectual property defense, establishing an infringement monitoring mechanism, actively responding to TRO lawsuits, and implementing a diversified market strategy. The aim is to help sellers navigate the complexities of Amazon's legal landscape and safeguard their business interests from potentially damaging legal actions.

02/03/2026 Logistics Industry Insights
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Amazon Suspends More Sellers in Brand Policy Crackdown

Amazon Suspends More Sellers in Brand Policy Crackdown

On September 23rd, Amazon conducted another large-scale account suspension, impacting tens of thousands of sellers, primarily due to brand association. This report delves into various association types, including multi-store authorization, malicious follow-selling, whitelisting, and service provider registration. It offers appeal strategies tailored to different scenarios. Emphasizing the importance of compliant operations, the report advises sellers to adopt a single-store, single-brand model, ensure verifiable legal entity information, self-register trademarks, and standardize operations to navigate increasingly stringent platform rules.

02/04/2026 Logistics Industry Insights
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