Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany has adjusted its return policy, implementing fees for packaging returns, differentiating return options based on seller type, and shortening the return period for certain electronics. Sellers need to optimize product descriptions, improve product quality and packaging, and handle returns flexibly. Staying informed about policy changes and implementing refined operational strategies are crucial for navigating these challenges. This includes proactively addressing potential return issues to minimize costs and maintain customer satisfaction in the German marketplace.

11/03/2025 Logistics
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Ebay Clarifies Used Item Return Policies for Buyers Sellers

Ebay Clarifies Used Item Return Policies for Buyers Sellers

This article provides a detailed interpretation of eBay's refund policies for buying used items, offering practical advice for both buyers and sellers. Buyers should understand their rights, while sellers need to master strategies for handling returns. Effective communication and the appropriate selection of return options are crucial for both parties to maintain a positive eBay transaction environment. The article aims to help navigate the complexities of eBay returns and ensure fair outcomes in secondhand transactions within the platform's rules.

01/06/2026 Logistics Encyclopedia
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Amazon Sellers Adopt New Strategies to Combat FBA Hijacking

Amazon Sellers Adopt New Strategies to Combat FBA Hijacking

This article explores comprehensive strategies to prevent malicious follow-selling behavior on the Amazon FBA platform. It covers effective tactics such as brand registration, participation in brand protection programs, optimizing product listings, monitoring listing dynamics, showcasing brand image, and legal rights protection. These recommendations aim to provide sellers with a systematic approach to safeguarding their brands.

08/04/2025 Logistics Encyclopedia
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Ecommerce Security Guide Protecting Online Businesses

Ecommerce Security Guide Protecting Online Businesses

Security is paramount for independent e-commerce websites. This article reveals the dangers of malicious code through case studies and provides security protection recommendations, including choosing a secure website building platform, setting strong passwords, installing SSL certificates, using CDN acceleration, and implementing data backups. It emphasizes that security is the cornerstone for the sustainable operation of an independent website.

12/30/2025 Logistics Encyclopedia
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Guide to Avoiding Export Clearance Pitfalls

Guide to Avoiding Export Clearance Pitfalls

This article provides a detailed interpretation of the reasons, procedures, and common issues related to export returns. It offers practical guidance to help export companies effectively address return challenges, reduce trade risks, ensure the smooth return of goods, and avoid unnecessary losses. The paper covers key aspects of handling returned shipments, from understanding the initial cause of rejection to navigating the customs inspection process. By following the advice outlined, exporters can mitigate potential financial and logistical setbacks associated with export returns.

08/22/2025 Customs Knowledge
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Beijing Air Freight Customs Clearance Guide Simplified

Beijing Air Freight Customs Clearance Guide Simplified

This article provides a detailed interpretation of customs clearance procedures and considerations for both direct air freight returns and returned goods in Beijing. It covers key aspects such as required documents, trade method declaration, and the selection of duty exemption nature. The article also explains the specific process for refunding original import duties and taxes. The aim is to assist businesses in completing return operations efficiently and compliantly, ensuring smooth navigation of the regulatory requirements for air freight returns through Beijing customs.

09/26/2025 Customs Knowledge
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New Container Return Rules Risk Hefty Fines for Importers

New Container Return Rules Risk Hefty Fines for Importers

A new container return rule for shipping containers will take effect on July 7, 2025, mandating that containers be returned to their original pick-up location whenever possible. Non-compliant returns will incur substantial fees, with port returns costing $300 per container and other depots charging up to $1200. This article provides a detailed interpretation of the new regulations, offers practical tips to avoid penalties, and analyzes the impact on shippers, freight forwarders, shipping companies, and container yards. It aims to help stakeholders prepare in advance and avoid unnecessary losses.

07/03/2025 Logistics
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