Retailers Adopt Threestep Strategy for Postholiday Ecommerce Returns

Retailers Adopt Threestep Strategy for Postholiday Ecommerce Returns

The post-peak season surge in e-commerce returns presents challenges for retailers. This paper explores effectively managing returns by building a centralized and integrated returns management foundation, incorporating returns into peak season planning, and leveraging technology to streamline processes. These strategies aim to enhance customer satisfaction, reduce costs, and maximize the value of returned merchandise. By implementing these approaches, retailers can maintain profitability even after the peak season rush, mitigating the negative impact of increased return volumes.

01/16/2026 Logistics Industry Insights
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Amazon Sellers Optimize FBA Returns to Cut Costs

Amazon Sellers Optimize FBA Returns to Cut Costs

This article analyzes Amazon FBA return fees and proposes strategies to optimize products, packaging, after-sales service, and return policies. The aim is to reduce return costs and improve operational efficiency. By addressing the root causes of returns and implementing proactive measures, sellers can minimize financial losses associated with FBA returns. This includes improving product descriptions, ensuring adequate packaging to prevent damage during transit, and providing excellent customer support to resolve issues before they escalate into returns. Ultimately, effective management of FBA returns contributes to a healthier bottom line.

01/16/2026 Logistics Encyclopedia
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Flexport Founder Returns As CEO Amid Strategy Overhaul

Flexport Founder Returns As CEO Amid Strategy Overhaul

Flexport CEO Dave Clark's departure and founder Ryan Petersen's return signal a strategic shift, refocusing on core freight forwarding. This change reflects the company's strategic choice to prioritize growth amidst economic challenges. Flexport will face intense market competition and uncertainty moving forward. The move aims to streamline operations and reaffirm Flexport's position in the logistics industry by concentrating on its foundational services and leveraging Petersen's expertise in that area.

01/19/2026 Logistics
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Amazon Adjusts Returns Policy Highvalue Sellers Must Adapt

Amazon Adjusts Returns Policy Highvalue Sellers Must Adapt

Amazon US is implementing a new return policy, eliminating return exemptions for high-value items. All FBA/FBM sellers must uniformly use APRL. This policy will increase seller costs, financial pressure, and return risks. This article provides detailed strategies, including compliance preparation, cost control, after-sales service upgrades, and financial management, to help sellers address challenges and maintain stable operations. It emphasizes proactive measures to mitigate potential losses and optimize return processes under the new regulations.

01/26/2026 Logistics
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Amazon Sellers Cut Costs with Efficient Selffulfillment Returns

Amazon Sellers Cut Costs with Efficient Selffulfillment Returns

This paper focuses on the return management challenges faced by Amazon self-fulfilled sellers. It points out that mastering platform rules, optimizing return processes, and strengthening buyer communication can effectively reduce costs and improve efficiency. The paper emphasizes that sellers should fully utilize Amazon's official return policies and data analysis tools to achieve more efficient and controllable business growth. By understanding and implementing these strategies, sellers can mitigate the financial burden and operational complexities associated with managing returns independently.

01/27/2026 Logistics Encyclopedia
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Chinese Sellers Face OIMG Trademark Abuse on Amazon Europe

Chinese Sellers Face OIMG Trademark Abuse on Amazon Europe

This paper delves into the "OIMG" trademark abuse case in the cross-border e-commerce sector, revealing the reasons and strategies for dealing with malicious complaints. By analyzing the "Closhion" trademark infringement incident, it exposes the chaos of malicious competition within the industry. The article emphasizes the proactive measures sellers should take when facing malicious complaints and calls on the industry to jointly resist malicious competition and build a healthy and orderly cross-border e-commerce ecosystem. It highlights the need for fairness and ethical practices in the competitive landscape.

12/30/2025 Logistics Industry Insights
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Guide to Export Returns Procedures Docs and Tax Rules

Guide to Export Returns Procedures Docs and Tax Rules

This article details the process, required documents, and tax & foreign exchange handling for returned exported goods. It provides solutions for specific scenarios, aiming to help businesses efficiently and compliantly manage return shipments, minimize economic losses and operational risks, and ensure a smooth return process. The article covers key aspects of export returns, including documentation requirements, customs procedures, and relevant regulations, providing practical guidance for businesses navigating this complex area of international trade.

08/23/2025 Customs Knowledge
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Global Parcel Delivery Fixing Address Errors to Cut Returns

Global Parcel Delivery Fixing Address Errors to Cut Returns

Incorrect addresses for international small packets are a common pain point in cross-border e-commerce. This article analyzes address modification strategies at different logistics stages, emphasizing the importance of building a "three-level verification system" and suggesting that businesses choose logistics solutions that support flexible address changes. Through case studies and expert advice, it aims to help sellers reduce return rates and improve logistics efficiency. The focus is on providing practical solutions for mitigating address-related issues in international small packet delivery.

11/03/2025 Logistics
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Uks DHL Teams with Zigzag to Simplify Ecommerce Returns

Uks DHL Teams with Zigzag to Simplify Ecommerce Returns

DHL eCommerce UK expands its partnership with ZigZag to launch an international returns solution, aiming to simplify cross-border e-commerce returns, reduce retailer costs, and enhance consumer experience. The solution facilitates easy returns via an online portal and a fast, reliable logistics network, helping retailers recover export duties. This initiative addresses the challenges of international returns arising from the rise of social e-commerce and is expected to promote the development of the cross-border e-commerce industry. It offers a streamlined and cost-effective approach to managing returns.

11/03/2025 Logistics
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Global Air Freight Packaging Rules Aim to Reduce Returns

Global Air Freight Packaging Rules Aim to Reduce Returns

This article provides an in-depth analysis of international air freight packaging specifications, covering three core parameters: dimensions, materials, and labeling. It also details the key operational processes from pre-treatment to compliant delivery. The aim is to help businesses balance compliance with cost-effectiveness, avoid return risks due to non-compliant packaging, and provide practical packaging optimization recommendations. By understanding and implementing these guidelines, companies can ensure their shipments meet international standards and minimize potential delays or penalties, ultimately streamlining their international logistics operations.

11/03/2025 Logistics Encyclopedia
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