Amazon Sellers Advised on Managing Unfair Product Reviews

Amazon Sellers Advised on Managing Unfair Product Reviews

Cross-border e-commerce sellers often encounter bizarre negative reviews that damage their store reputation. This article provides strategies to address them: calmly analyze the type of review (product quality, service, malicious, or unreasonable) and take appropriate action, such as apologizing, improving products, or reporting malicious behavior. Simultaneously, actively maintain store reputation by promptly responding to reviews, encouraging positive feedback, and understanding Amazon's criteria and process for removing negative reviews. Turn crises into opportunities for business growth.

01/06/2026 Logistics Industry Insights
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Amazon Reviews How to Identify Fakes and Stay Safe

Amazon Reviews How to Identify Fakes and Stay Safe

Amazon reviews significantly impact purchasing decisions, but the problem of fake reviews is growing. This article reveals the truth behind Amazon reviews, analyzes the causes and harms of fake reviews, and provides practical tips for identifying fake positive reviews and malicious negative reviews. It aims to help consumers and sellers make informed decisions on the Amazon platform, avoiding potential pitfalls and ensuring a more trustworthy shopping experience.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Targeted by Fake Website Scams

Amazon Sellers Targeted by Fake Website Scams

Malicious complaints on Amazon are escalating, with independent websites emerging as new attack vectors. Sellers should be wary of tactics like malicious listing modifications, cross-site review merging, and fake discount code incentivized reviews. Enhanced platform regulation is crucial. Sellers need to improve their intellectual property protection awareness, proactively address complaints, seek legal assistance when necessary, and strengthen their overall risk resilience.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Combat Malicious Complaints to Restore Listings

Amazon Sellers Combat Malicious Complaints to Restore Listings

Malicious complaints leading to listing suspensions are common among Amazon sellers. This article addresses this pain point by providing effective remedies, including gathering evidence for appeals, utilizing DMCA counter-notices, and seeking settlements. It also emphasizes the importance of prevention, such as ensuring compliance, registering trademarks and copyrights, and monitoring competitors. These strategies help sellers protect their rights and revitalize their listings. The goal is to empower sellers to combat unfair suspensions and maintain a thriving presence on the Amazon marketplace.

11/03/2025 Logistics Industry Insights
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Amazon Sellers Face Malicious Takedowns Amid Holiday Rush

Amazon Sellers Face Malicious Takedowns Amid Holiday Rush

Amazon US sellers of popular Christmas products are facing a wave of malicious takedowns, leading to copyright extortion and sales losses. This article analyzes the reasons behind the frequent malicious complaints and provides sellers with strategies to cope. It also calls on the platform to strengthen supervision, create a fair competitive environment, and protect the rights and interests of sellers. The situation highlights the need for better IP protection mechanisms and proactive measures to combat fraudulent claims on the Amazon marketplace.

12/29/2025 Logistics Industry Insights
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Amazon Sellers Targeted by Malicious Attacks Before Holidays

Amazon Sellers Targeted by Malicious Attacks Before Holidays

Amazon sellers in the gift category are experiencing a massive wave of malicious complaints, causing many popular listings to be deactivated, resulting in significant losses. Attackers are exploiting vulnerabilities in the image copyright complaint mechanism, subjecting sellers to prolonged listing suspensions and continuous attacks. Sellers are urging Amazon to improve its complaint system and are actively seeking self-help measures to cope with this crisis before the peak season. This coordinated attack highlights the need for stronger protection against abuse of the copyright complaint process.

01/16/2026 Logistics Industry Insights
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Amazon Sellers Face Rising Malicious Attacks in Ecommerce Battle

Amazon Sellers Face Rising Malicious Attacks in Ecommerce Battle

This paper delves into the frequent occurrence of malicious Listing attacks on the Amazon platform, revealing the underlying causes of fierce competition in cross-border e-commerce. It explores how sellers can protect themselves and emphasizes the regulatory responsibilities of the platform. The paper also calls for the industry to jointly build a healthy competitive ecosystem to address challenges such as low sales and promote the healthy development of the cross-border e-commerce industry. This collaborative approach is crucial for fostering sustainable growth and mitigating the negative impacts of malicious activities.

01/04/2026 Logistics Industry Insights
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Ecommerce Firms Face Rising Malicious Complaints in Peak Season

Ecommerce Firms Face Rising Malicious Complaints in Peak Season

A new type of malicious complaint has emerged in cross-border e-commerce: registering domain names and then posing as the brand owner to extort sellers. It is recommended to register trademarks, file records, purchase domain names to build websites, and mark copyrights for prevention. If faced with malicious complaints, sellers can file a countersuit and provide evidence to protect their rights. This includes demonstrating legitimate sourcing and usage of the brand. Proactive measures and diligent record-keeping are crucial for mitigating the risk of such scams and protecting brand reputation.

01/16/2026 Customs Knowledge
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Ebay Sellers Advised on Countering Unfair Ratings

Ebay Sellers Advised on Countering Unfair Ratings

Negative feedback on eBay isn't a death sentence for stores. Sellers can effectively manage it by improving product quality, engaging in proactive communication, and leveraging platform rules. Malicious reviews can be reported. Maintaining a good store reputation in the long run is crucial. To avoid store closure due to excessive negative feedback, prioritize daily operations and ensure service quality. Addressing customer concerns promptly and providing excellent customer service are key to mitigating the impact of negative reviews and preventing account suspension.

01/05/2026 Customs Knowledge
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Amazons Algorithm Change Disrupts Seller Reviews

Amazons Algorithm Change Disrupts Seller Reviews

Amazon's review algorithm has recently undergone significant adjustments, creating a 'feast or famine' scenario for sellers. The new algorithm appears to prioritize recent reviews, leading to frequent changes on the product page's top reviews. To adapt to this shift, sellers should focus on improving product quality and customer service. By returning to the fundamentals and providing genuine value, sellers can navigate the algorithm changes and differentiate themselves in the competitive Amazon marketplace.

12/29/2025 Logistics Industry Insights
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