Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Amazon Sellers Report Image Hijacking Branding Issues

Amazon Sellers Report Image Hijacking Branding Issues

Amazon sellers are experiencing image replacement incidents, raising concerns about platform rule transparency and the protection of seller rights. This article analyzes the causes, impacts, and countermeasures of the incidents. It also exposes irregular practices in the cross-border logistics industry, reminding sellers to pay attention to store operations and safeguard their own rights. The issue highlights the need for greater accountability and clearer communication from Amazon regarding image usage and potential violations, ultimately impacting brand reputation and sales for affected sellers.

12/30/2025 Logistics Industry Insights
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Fedex Pays 228M in Contractor Misclassification Case

Fedex Pays 228M in Contractor Misclassification Case

The $228 million FedEx settlement highlights the controversy surrounding the independent contractor model, sparking reflection on corporate employment practices, labor rights, and the industry's future. While this model can reduce costs, it may also compromise worker rights. Moving forward, the logistics industry needs to balance compliance, employee well-being, and consumer interests to achieve sustainable growth. This case underscores the need for careful consideration of the ethical and legal implications of different employment models within the evolving landscape of logistics and delivery services.

01/15/2026 Logistics
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STB Proposes US Rail Freight Reforms to Cut Shipper Costs

STB Proposes US Rail Freight Reforms to Cut Shipper Costs

The U.S. Surface Transportation Board (STB) has introduced two proposals aimed at helping rail freight users reduce costs and break the rail freight monopoly by reforming rate dispute resolution mechanisms and promoting inter-railroad competition. The proposals simplify the rate challenge process, lower the threshold for shippers to protect their rights, and consider adopting NITL's competitive switching proposal to secure more rights for shippers. These changes intend to make rate challenges more accessible and potentially increase competition among rail carriers, ultimately benefiting shippers.

01/22/2026 Logistics
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Net Vs Gross Weight Key Differences for Consumers Businesses

Net Vs Gross Weight Key Differences for Consumers Businesses

This article provides an in-depth analysis of the concepts, differences, and application scenarios of net weight and gross weight. It emphasizes their importance in consumer rights protection, fair commercial transactions, logistics efficiency, warehouse safety management, and international trade compliance. Through simple and easy-to-understand examples and techniques, it helps readers quickly distinguish between the two, thereby better safeguarding their rights and improving operational efficiency. Understanding these weights is crucial for both consumers and businesses involved in trade and logistics.

01/23/2026 Logistics Encyclopedia
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Port of LA Weighs Ban on Trucker Contractors Amid Labor Dispute

Port of LA Weighs Ban on Trucker Contractors Amid Labor Dispute

The Port of Los Angeles is considering banning freight companies that employ contract drivers, aiming to address long-standing labor rights disputes. This initiative seeks to regulate the market but has sparked debate regarding its legality, feasibility, and potential impact on the industry. This article delves into the labor rights issues, the impact of the port's motion, the industry's challenges, and future development directions. It calls for collaborative efforts from all stakeholders to seek a balance and sustainable development within the freight industry.

01/29/2026 Logistics Industry Insights
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Chinese Ecommerce Firm Recovers Millions in Frozen Funds

Chinese Ecommerce Firm Recovers Millions in Frozen Funds

A Shenzhen-based cross-border e-commerce company faced malicious intellectual property litigation in the United States, resulting in the freezing of its store funds. Leveraging a comprehensive IP strategy and proactive legal defense, the company ultimately won the lawsuit and successfully unfroze millions of dollars. This case provides valuable experience for other cross-border e-commerce sellers on how to deal with malicious litigation, emphasizing the importance of intellectual property protection and compliant operations. It highlights the need for a robust IP portfolio and a proactive approach to defend against unfounded claims.

12/30/2025 Logistics Industry Insights
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Ecommerce Sellers Face Crackdown Over IP Violations

Ecommerce Sellers Face Crackdown Over IP Violations

This article provides an in-depth analysis of recent intellectual property infringement cases in cross-border e-commerce, revealing risks related to trademarks, patents, and copyrights. It offers a blacklist of infringing products and corresponding strategies to help sellers avoid risks and operate safely. The emphasis is on proactive prevention and building a robust intellectual property risk control system for sustainable development. By understanding and mitigating these risks, sellers can minimize the chances of store account suspension and ensure long-term success in the competitive cross-border e-commerce market.

01/26/2026 Customs Knowledge
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US Railroads Face Labor Disputes Supply Chain Risks

US Railroads Face Labor Disputes Supply Chain Risks

The US rail transport system faces a supply chain crisis stemming from labor rights issues. This analysis examines the challenges faced by rail workers under the Precision Scheduled Railroading (PSR) model, leading to declining service quality and supply chain disruptions. It highlights the necessity of improving labor rights and suggests enhanced collaboration between rail companies, unions, and the government to reshape rail transport. Addressing worker concerns is crucial for restoring efficiency and reliability within the rail network and mitigating its impact on the broader supply chain.

11/03/2025 Logistics Industry Insights
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Crossborder Ecommerce Faces New Customs Valuation Challenges

Crossborder Ecommerce Faces New Customs Valuation Challenges

The World Customs Organization released Advisory Opinion 4.19, clarifying how to handle royalties that include both patent rights for imported raw materials and trademark rights for the final product in customs valuation. This opinion aims to enhance valuation certainty, reduce trade friction, and assist businesses in tax planning. It offers valuable guidance for cross-border e-commerce and import-export enterprises, particularly regarding the treatment of royalties in determining customs value. The advisory opinion provides a framework for consistently applying valuation principles to complex licensing agreements.

01/05/2026 Customs Knowledge
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