Ghana Revenue Authority Upgrades HR System with WCO Support

Ghana Revenue Authority Upgrades HR System with WCO Support

The Ghana Revenue Authority (GRA), with support from the World Customs Organization (WCO), has launched a blueprint for Human Resource Modernization. Through the WCO WACAM project, the GRA aims to establish a competency-based HR management system. This includes optimizing recruitment processes, strengthening employee training, improving performance management, and enhancing the capabilities of the HR department. The overall goal is to contribute to the economic development of Ghana by creating a more effective and efficient workforce.

01/22/2026 Customs Knowledge
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Logistics Industry Struggles with Severe Labor Shortage

Logistics Industry Struggles with Severe Labor Shortage

The 31st Annual State of Logistics Report reveals a critical talent shortage within the logistics industry, with only 23.7% of companies believing they have sufficient personnel. The report emphasizes the need to improve the industry's image, offering stable employment and development opportunities to attract talent. Furthermore, it highlights the importance of addressing the evolving skill requirements driven by technological advancements. Companies must prioritize employee-centric strategies to navigate these challenges and secure a qualified workforce for the future.

01/18/2026 Logistics Industry Insights
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Postbrexit Tariffs and Supply Chain Challenges Reshape UK Trade

Postbrexit Tariffs and Supply Chain Challenges Reshape UK Trade

Brexit presents significant supply chain challenges, including double tariffs and customs clearance delays. Logistics companies need to reshape their operational networks, adjust their workforce, and upgrade their IT systems. EU businesses should accurately classify products and monitor policy changes. Future trade agreements may bring further adjustments, requiring companies to be flexible and adaptable to the evolving trade landscape. Businesses need to proactively manage these disruptions to maintain efficient and cost-effective supply chains in the post-Brexit environment.

01/28/2026 Logistics Industry Insights
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DHL Addresses Logistics Talent Shortage with Strategic Hiring

DHL Addresses Logistics Talent Shortage with Strategic Hiring

Facing the challenge of logistics talent scarcity, DHL Supply Chain adopts a long-term strategy to attract, retain, and develop top talent, ensuring smooth supply chain operations. This is achieved by providing career development opportunities, embracing innovative technologies, ensuring precise matching of people to roles, and focusing on improving the quality of life for drivers. This comprehensive approach allows DHL to effectively address the talent shortage and maintain a strong and capable workforce within its supply chain.

01/29/2026 Logistics Industry Insights
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US Service Sector Expands Strongly in January ISM Report

US Service Sector Expands Strongly in January ISM Report

US service sector activity rebounded strongly in January, with the Services PMI returning to expansionary territory. Industry performance was mixed, but sub-indices showed broad-based improvement. Supply chain bottlenecks and inflationary pressures persist, potentially slowing future growth. Recommendations include alleviating supply chain issues, controlling inflation, supporting innovation, optimizing the business environment, and strengthening workforce training to promote sustained recovery in the service sector. These measures are crucial for fostering a healthy and resilient service economy.

01/30/2026 Logistics Industry Insights
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WCO Forum Seeks to Modernize Global Customs Practices

WCO Forum Seeks to Modernize Global Customs Practices

The World Customs Organization (WCO) held the inaugural Customs Work Organization Forum (CWOF), aiming to reshape the paradigm of customs work. The meeting gathered global experts to discuss key areas such as work settings, workplace design, and workforce management. The forum adopted its terms of reference and shared survey findings. The WCO plans to continue hosting meetings, conducting case studies, and developing best practice guidelines to support customs administrations in addressing the challenges of the 'new normal'.

01/30/2026 Customs Knowledge
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UPS Teamsters Clash Over Parttime Pay As Strike Looms

UPS Teamsters Clash Over Parttime Pay As Strike Looms

Negotiations between UPS and the labor union have stalled, raising the possibility of a strike. The union is demanding increased wages and benefits for part-time workers, while UPS is emphasizing cost concerns. A potential strike could disrupt supply chains and negatively impact the economy. The key sticking point remains the compensation package for part-time employees, who form a significant portion of UPS's workforce. Both sides face pressure to reach a resolution to avoid widespread disruptions to package delivery services.

11/03/2025 Logistics
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West Coast Ports Negotiate Automation Amid Supply Chain Concerns

West Coast Ports Negotiate Automation Amid Supply Chain Concerns

Labor negotiations between the International Longshore and Warehouse Union (ILWU) and the Pacific Maritime Association (PMA) have officially begun, with automation and worker rights as key issues. While both sides have expressed a willingness to cooperate, historical experience suggests the negotiations will be challenging. The outcome will directly impact West Coast port operations and global supply chain stability, making it a matter of close observation. The talks aim to address the evolving landscape of port operations while safeguarding the interests of the workforce.

11/03/2025 Logistics Industry Insights
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WCO Backs Palestinian Customs Modernization Efforts

WCO Backs Palestinian Customs Modernization Efforts

The World Customs Organization (WCO) is assisting Palestine Customs in modernizing its Human Resource Management (HRM) through a workshop held in Tunis. This support focuses on building a competency-based HRM system, including developing a job directory, competency framework, competency dictionary, and job descriptions. WCO experts will provide remote support to ensure the successful implementation of these reforms. The initiative aims to improve the efficiency and international competitiveness of Palestine Customs by strengthening its workforce and aligning HR practices with international standards.

01/05/2026 Customs Knowledge
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