Lesotho Upgrades Tax Talent Management System

Lesotho Upgrades Tax Talent Management System

The Lesotho Revenue Authority (LRA) is modernizing its human resource management system to improve operational efficiency and tax collection. The World Customs Organization (WCO) supports the LRA through training and capacity building, assisting in the implementation of a competency-based HRM system to build a highly effective tax workforce. With strong commitment from LRA senior management and continued empowerment from the WCO, the LRA aims to achieve its modernization goals. This collaboration focuses on developing a skilled and competent workforce to drive revenue generation and improve tax administration.

02/06/2026 Customs Knowledge
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WCO Boosts Global Trade with New Performance Metrics

WCO Boosts Global Trade with New Performance Metrics

The World Customs Organization has launched the second round of its Performance Measurement Mechanism, aiming to empower member customs administrations to improve strategic decision-making and overall effectiveness through a standardized assessment framework. This mechanism covers key areas such as trade facilitation, revenue collection, and security, promoting global customs modernization and contributing to trade facilitation and economic security. A call is made for active participation from all members to jointly build an efficient and secure global customs system. This initiative will help customs administrations enhance their performance and contribute to a safer and more prosperous global trade environment.

01/30/2026 Customs Knowledge
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Kenya Boosts Trade Efficiency with WCO JICA Aid

Kenya Boosts Trade Efficiency with WCO JICA Aid

The World Customs Organization (WCO) and the Japan International Cooperation Agency (JICA) are jointly supporting the Kenya Revenue Authority (KRA) to enhance its risk assessment and selectivity capabilities, addressing new trade challenges in East Africa. Using a two-pronged approach combining expert discussions and practical exercises, Kenyan Customs actively participates in building a smart customs administration. This initiative aims to improve clearance efficiency, promote trade facilitation, and ultimately contribute to Kenya's economic growth.

01/05/2026 Customs Knowledge
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Maldives Customs Modernizes Risk Management After WCO Report

Maldives Customs Modernizes Risk Management After WCO Report

The World Customs Organization (WCO) presented a diagnostic report to the Maldives Customs Service, highlighting areas for improvement in customs valuation, post-clearance audit, and risk management. The report recommended establishing a robust risk management system, optimizing valuation processes, and upgrading audit methodologies. The Commissioner General of Maldives Customs pledged to develop an action plan based on the recommendations to enhance customs efficiency and transparency, ultimately fostering economic development. This initiative aims to modernize customs operations and facilitate smoother trade flows for the Maldives.

12/30/2025 Customs Knowledge
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Madagascar Customs Boosts Trade with Talent Development

Madagascar Customs Boosts Trade with Talent Development

With the support of the World Customs Organization, Madagascar Customs is implementing a competency-based human resource management system to improve the quality of customs personnel and promote trade facilitation and economic development. By building tools such as job catalogs and competency frameworks, and formulating change management plans, Madagascar Customs is moving towards the goal of building a high-performance organization. The initiative focuses on modernizing customs operations through talent development and streamlined processes to enhance trade efficiency.

12/30/2025 Customs Knowledge
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Eswatini Revenue Service Adopts Competencybased HR System

Eswatini Revenue Service Adopts Competencybased HR System

The World Customs Organization held a virtual competency-based HRM workshop for the Eswatini Revenue Service to enhance the capabilities of its senior management team and help build an HRM system aligned with corporate strategy. Through competency model construction, recruitment optimization, training enhancement, and performance management improvement, the initiative supports the Eswatini Revenue Service in upgrading its talent strategy. This serves as a valuable reference for other developing countries' tax agencies seeking to modernize their HRM practices and align them with organizational goals.

01/05/2026 Customs Knowledge
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Wcos Mercator Program Boosts Global Trade for Businesses

Wcos Mercator Program Boosts Global Trade for Businesses

UK experts have pioneered the first step in WCO Mercator Programme Advisors (MPAs) certification, marking an acceleration in global trade facilitation. MPAs will assist countries in modernizing their customs, simplifying clearance procedures, reducing trade barriers, and optimizing the business environment, creating broader development opportunities for businesses. The WCO will continue to promote MPA certification, injecting new momentum into global trade facilitation.

01/07/2026 Customs Knowledge
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Gambia Customs Modernizes with Wcos Reform Initiative

Gambia Customs Modernizes with Wcos Reform Initiative

The World Customs Organization (WCO), through the WACAM project, supports the Gambia Revenue Authority (GRA) in implementing a competency-based modern Human Resource Management (HRM) system. This project aims to enhance talent selection, development, and motivation mechanisms within Gambian Customs, thereby improving its efficiency and competitiveness, and injecting new impetus into Gambia's economic development. The project team has finalized key HRM tools and received training in communication and change management.

01/07/2026 Customs Knowledge
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Jamaica Customs Boosts Efficiency Via WCO UNCTAD Partnership

Jamaica Customs Boosts Efficiency Via WCO UNCTAD Partnership

The WCO and UNCTAD assisted the Jamaica Customs Agency in implementing ASYCUDA, enhancing data analysis and customs clearance efficiency, and promoting trade development. This initiative focused on modernizing customs procedures through improved data management and streamlined processes. The collaboration between international organizations and the Jamaica Customs Agency aims to facilitate smoother trade flows and contribute to economic growth. By leveraging ASYCUDA's capabilities, the agency can better analyze trade data, identify potential risks, and expedite the movement of goods across borders.

01/07/2026 Customs Knowledge
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Revised Kyoto Convention Enhances Global Trade Competitiveness

Revised Kyoto Convention Enhances Global Trade Competitiveness

The Kyoto Declaration highlights the central role of the Revised Kyoto Convention (RKC) and the Economic Competitiveness Package (ECP) in global trade facilitation. The WCO is committed to enhancing global trade efficiency and competitiveness by simplifying customs procedures, strengthening international cooperation, and providing technical assistance. This aims to create a more convenient and secure trading environment for businesses. The WCO's efforts contribute significantly to streamlining international trade flows and fostering economic growth worldwide.

01/26/2026 Customs Knowledge
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