South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
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Walmart Launches Business Unit to Rival Amazon

Walmart Launches Business Unit to Rival Amazon

Walmart has officially launched Walmart Business, a corporate shopping program designed to challenge Amazon's dominance in the B2B eCommerce sector. The program offers features like multi-user accounts, shared payment information, and tax-exempt programs, and has already invited third-party sellers to participate. This move signifies an escalation in competition within the B2B eCommerce market, promising enterprise users more choices and a more convenient procurement experience. Walmart aims to capture a significant share of the growing B2B online market by leveraging its brand recognition and existing infrastructure.

12/30/2025 Logistics Industry Insights
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Ebay Seller Guide Steps to Boost Store Conversions

Ebay Seller Guide Steps to Boost Store Conversions

This article is aimed at novice eBay sellers, detailing key operational techniques covering four main aspects: store setup, product strategy, pricing strategy, and customer experience. It aims to help new sellers build a high-conversion eBay store from scratch and stand out in a fiercely competitive market. The guide provides practical advice on optimizing listings, managing inventory, and providing excellent customer service to improve sales and build a positive reputation. Ultimately, the goal is to empower new sellers with the knowledge and tools necessary for success on eBay.

12/30/2025 Logistics Encyclopedia
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US Trademark Guide for Ecommerce Sellers on Usage Proof

US Trademark Guide for Ecommerce Sellers on Usage Proof

This article focuses on the challenge of providing a 'specimen of use' in US trademark registration. It details the standards for acceptable specimens, including website links, product images, and sales order screenshots, and lists common examples of unacceptable specimens. Furthermore, it introduces the 'intent-to-use application' as an alternative strategy to help sellers avoid risks and efficiently complete trademark registration. This option allows applicants to file before actual commercial use, providing a pathway to secure trademark rights based on a bona fide intention to use the mark in the future.

12/30/2025 Customs Knowledge
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Can New Amazon Sellers Realistically Earn 5000 Monthly

Can New Amazon Sellers Realistically Earn 5000 Monthly

This article analyzes the possibility and challenges for new sellers to achieve a monthly income of 50,000 RMB on the Amazon platform. It points out that while not easy, success is possible through refined operations, sufficient capital preparation, and effective risk control. The article also reminds sellers to be aware of potential risks and recommends a thorough assessment of their own risk tolerance. Achieving this goal requires dedication, strategic planning, and a proactive approach to managing the complexities of the Amazon marketplace. Careful consideration of these factors can significantly increase the likelihood of success.

12/30/2025 Logistics Industry Insights
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Mom Builds Thriving Ecommerce Business in Southeast Asia

Mom Builds Thriving Ecommerce Business in Southeast Asia

This article reveals the practical experience of a full-time mom who built a 100-person cross-border e-commerce team in Southeast Asia from scratch. It analyzes the three core trends in the Southeast Asian market and provides a five-step 'minimum closed-loop' method to help novice sellers get started quickly. The article emphasizes data-driven product selection, standardized listing processes, and rapid testing strategies. It also outlines advancement paths and precautions, aiming to help readers achieve success in the Southeast Asian cross-border e-commerce field.

01/15/2026 Logistics Industry Insights
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Walmart Expands Drone Delivery to Atlanta

Walmart Expands Drone Delivery to Atlanta

Walmart has launched a drone delivery service in Atlanta, partnering with Wing to quickly deliver groceries, household essentials, and over-the-counter medications via drone. This initiative is part of Walmart's broader drone delivery expansion plan, aiming to transform drone delivery from a novelty into an everyday shopping option. Building upon the success experienced in the Dallas-Fort Worth area, this move signals a new trend in retail delivery. Walmart seeks to leverage drone technology to enhance convenience and speed for its customers, potentially revolutionizing how consumers receive their everyday goods.

01/15/2026 Logistics
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Amazon Opens Shenzhen Hub to Boost Crossborder Ecommerce

Amazon Opens Shenzhen Hub to Boost Crossborder Ecommerce

Amazon's Global Smart Hub Warehouse (GWD) has launched its first warehouse in Shenzhen, marking a new era for cross-border e-commerce logistics. GWD optimizes warehousing, customs clearance, and transportation to reduce costs and shorten delivery times, reshaping the industry landscape. For sellers, it's crucial to adjust strategies and embrace centralized management and intelligent allocation. For the industry, logistics efficiency becomes a key competitive factor for platforms. Consumers will benefit from a more convenient and high-quality global shopping experience. This initiative promises to streamline operations and enhance the overall e-commerce ecosystem.

01/15/2026 Logistics Industry Insights
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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WCO and IPPC Boost Global Trade with Stricter Plant Health Rules

WCO and IPPC Boost Global Trade with Stricter Plant Health Rules

The World Customs Organization (WCO) and the International Plant Protection Convention (IPPC) signed a cooperation agreement to promote the safety and efficiency of international trade in plants and plant products. The cooperation will focus on five key areas: electronic data exchange, e-commerce, sea containers, single windows, and communication and promotion. The aim is to build a safer and more efficient plant trade system, inject new vitality into global trade, and build a global community of plant health. This partnership will contribute to smoother and more secure international trade flows.

01/07/2026 Customs Knowledge
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