Retailers Optimize Lastmile Delivery for Customer Satisfaction

Retailers Optimize Lastmile Delivery for Customer Satisfaction

In the e-commerce era, last mile delivery is crucial. This webinar focuses on key elements such as automated communication, customer service, and reliability. It delves into best practices, outsourcing network construction, the impact of service on branding, and how to exceed customer expectations. The goal is to help you conquer the last mile and enhance your company's competitiveness. Learn strategies to optimize your delivery process and build stronger customer relationships, ultimately driving business success in today's demanding market.

01/19/2026 Logistics Industry Insights
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Onerail Raises 33M for Aipowered Lastmile Delivery Expansion

Onerail Raises 33M for Aipowered Lastmile Delivery Expansion

OneRail secured $33 million in Series B funding to develop data-driven platform capabilities and expand its team, aiming to enhance the reliability, economics, and sustainability of last-mile logistics. This funding will enable OneRail to optimize delivery processes, reduce operational costs, and improve customer satisfaction, solidifying its leading position in the last-mile delivery market. The investment will fuel innovation and growth, allowing OneRail to further streamline and improve its services for businesses and consumers alike.

01/20/2026 Logistics
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Ecommerce Logistics Tackling Supply Chain and Lastmile Hurdles

Ecommerce Logistics Tackling Supply Chain and Lastmile Hurdles

Rick Watson of RMW Consulting provides an in-depth analysis of current supply chain challenges in e-commerce logistics, the competitive landscape among leading companies, innovative last-mile delivery models, and parcel rate pricing strategies. He emphasizes the importance of optimizing the supply chain, innovating last-mile delivery, reducing logistics costs, and managing peak season logistics pressure. He also introduces the WHP+ platform, offering solutions for DTC brands to navigate these challenges and improve their logistics operations.

01/28/2026 Logistics Industry Insights
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Drone and Robot Delivery Advancements Target Lastmile Challenges

Drone and Robot Delivery Advancements Target Lastmile Challenges

This article explores how drones and robots are addressing the challenges of the logistics "last mile." Drones are suitable for emergencies and remote area deliveries, while robots are better suited for short-distance urban deliveries. Daimler's mobile delivery center model combines the advantages of both. Despite challenges such as airspace regulations and safety concerns, with technological advancements and policy improvements, drone and robot delivery are expected to experience explosive growth and reshape the last-mile delivery landscape.

01/28/2026 Logistics
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Africa Ecommerce Gains As Customs and Delivery Improve

Africa Ecommerce Gains As Customs and Delivery Improve

Cross-border e-commerce in Africa is booming, but customs clearance efficiency and last-mile delivery costs constrain the development of small package line haul services. This paper analyzes the fragmented customs policies across African countries, as well as the address challenges and dispersed transportation capacity in last-mile delivery. By implementing localized strategies such as digital pre-clearance, hybrid transportation models, and self-pickup point deployment, businesses can potentially reduce costs, improve efficiency, and achieve sustainable development in the African market.

11/03/2025 Logistics Industry Insights
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USPS Expands Lastmile Delivery to Support Retailers

USPS Expands Lastmile Delivery to Support Retailers

The United States Postal Service (USPS) has announced the opening of its last-mile delivery network, granting shippers access to over 18,000 Delivery Destination Units (DDUs) nationwide. This initiative aims to enhance USPS's competitiveness and provide retailers with more flexible and faster delivery options. The move has the potential to reshape the American logistics landscape and significantly impact the retail industry. By leveraging USPS's extensive network, retailers can streamline their last-mile operations and improve delivery times, ultimately benefiting consumers.

01/15/2026 Logistics
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USPS Expands Lastmile Delivery for Retailers

USPS Expands Lastmile Delivery for Retailers

The United States Postal Service (USPS) has announced the opening of over 18,000 Postal Delivery Destination Units (DDUs), aiming to provide shippers of all sizes with more convenient and cost-effective last-mile delivery solutions and accelerate package delivery. This move is seen as a key strategy for USPS to increase revenue and improve service, potentially intensifying competition in the 'last mile' market. The expansion of DDU access is expected to streamline the final stage of delivery, benefiting both businesses and consumers.

01/15/2026 Logistics
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AI Drives Sameday Delivery Boom Amid Cost Challenges

AI Drives Sameday Delivery Boom Amid Cost Challenges

A FarEye report highlights key trends in last-mile delivery: surging demand for same-day delivery, cost control as a top priority, and the crucial role of AI. Businesses must navigate rising consumer expectations, cost pressures, and technological advancements. Optimizing routes and embracing AI are essential for companies to stand out in a competitive landscape. The report emphasizes the need for businesses to adapt and leverage technology to meet the evolving demands of the last-mile delivery sector and maintain profitability.

01/07/2026 Logistics Industry Insights
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Retailers Adapt Strategies for Yearround Holiday Shopping Demand

Retailers Adapt Strategies for Yearround Holiday Shopping Demand

In an interview, Roadie executive Will Walker highlights the challenges of an 'always-on' holiday shopping season for retailers. He emphasizes the need to start promotions early, optimize last-mile delivery, and leverage flexible crowdsourced driver networks to meet capacity demands. Key to success is maintaining simplicity, flexibility, and a customer-centric approach, while also addressing returns. The last mile has evolved from 'Amazonification' to personalized service, requiring retailers to adapt and offer tailored delivery solutions to meet increasingly specific consumer needs.

01/16/2026 Logistics Industry Insights
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Fedex Elroy Air Partner on Drone Midmile Delivery

Fedex Elroy Air Partner on Drone Midmile Delivery

FedEx is collaborating with Elroy Air to revolutionize mid-mile logistics using the Chaparral drone. This partnership aims to improve efficiency, reduce costs, and expand services to remote areas. This initiative not only enhances customer experience but also aligns with FedEx's carbon neutrality goals, signaling the future of aerial logistics. The use of drones for mid-mile delivery promises faster and more flexible transportation of goods, potentially transforming the supply chain landscape for FedEx and setting a precedent for other companies.

01/15/2026 Logistics
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