Jordan Customs Adopts Modern Project Management for Trade Efficiency

Jordan Customs Adopts Modern Project Management for Trade Efficiency

With the support of the WCO, Jordan Customs enhanced its project management capabilities by establishing a project management framework. This initiative aims to improve customs clearance efficiency, strengthen risk management, and enhance information technology to build a modern, 21st-century customs administration and boost international competitiveness. The project emphasizes a results-oriented approach, values communication and collaboration, promotes continuous improvement, and embraces the future.

01/20/2026 Customs Knowledge
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Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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Red Sea Crisis and US Midterms Disrupt Global Trade

Red Sea Crisis and US Midterms Disrupt Global Trade

The Red Sea crisis and the US midterm elections are injecting uncertainty into global trade, leading to soaring freight rates and testing supply chains. Businesses should diversify their supply chains, plan ahead, strengthen collaboration, and embrace digital transformation to turn challenges into opportunities and remain competitive in the global trade landscape. This proactive approach is crucial for navigating the current turbulent environment and mitigating potential disruptions.

01/20/2026 Logistics
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Trucking Industry Faces Freight Recession Amid Market Shifts

Trucking Industry Faces Freight Recession Amid Market Shifts

Mike Regan analyzes the current freight market, highlighting overcapacity and the dynamic between spot and contract rates. He advises companies to establish long-term partnerships to navigate these challenges. Looking ahead, the analysis provides a perspective on the potential peak season in 2024, emphasizing the importance of strategic planning and collaboration in a volatile market environment. Building strong relationships will be key to success.

01/20/2026 Logistics Industry Insights
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Customs Officers Face Rising Mental Health Challenges Seek Resilience

Customs Officers Face Rising Mental Health Challenges Seek Resilience

In collaboration with SECO, the WCO is enhancing stress management and psychological resilience among Bolivian customs officers through training programs. This initiative aims to equip them with the necessary skills to effectively cope with the challenges posed by the pandemic, ensuring they can maintain their well-being and continue performing their duties effectively under pressure. The training focuses on building coping mechanisms and fostering a positive mindset.

01/26/2026 Customs Knowledge
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Project Verte Shopifys 6 River Systems Boost Atlanta Fulfillment Efficiency

Project Verte Shopifys 6 River Systems Boost Atlanta Fulfillment Efficiency

Project Verte has partnered with 6 River Systems to deploy a warehouse solution in Atlanta, aiming to improve order fulfillment efficiency and optimize customer service. The collaboration leverages automation and robotics to streamline warehouse operations, ultimately leading to faster delivery times and enhanced customer satisfaction. This deployment represents a significant step towards modernizing e-commerce logistics and meeting the increasing demands of online shoppers.

01/26/2026 Logistics
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WCO Belgian Customs Academy Expand African Customs Training Partnership

WCO Belgian Customs Academy Expand African Customs Training Partnership

Customs officials from French-speaking African countries visited the WCO headquarters during their training at the Belgian Customs Academy. They participated in presentations on intellectual property, and health & safety projects. The WCO's long-standing collaboration with the Belgian Customs Academy significantly contributes to customs capacity building in Africa through tailored training programs. This partnership supports economic prosperity and social development across the African continent.

01/26/2026 Customs Knowledge
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Chinas Auto Industry Pursues Global Growth Amid Export Surge

Chinas Auto Industry Pursues Global Growth Amid Export Surge

The Caijing Toutiao Living Room (Nanjing) Automobile Overseas Expansion event aims to discuss the overseas expansion strategy of China's automotive industry. The event focuses on issues such as the export of complete vehicles and auto parts, and supply chain finance, promoting industrial chain collaboration, exploring overseas market opportunities, helping Chinese automotive companies enhance their international competitiveness, and achieve a 'dual circulation' of domestic and international markets.

01/26/2026 Logistics Industry Insights
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Enviroscent Expands Rapidly Via Saddle Creek 3PL Deal

Enviroscent Expands Rapidly Via Saddle Creek 3PL Deal

EnviroScent partnered with Saddle Creek to optimize its supply chain, resulting in reduced costs and enabling a greater focus on innovation and market expansion. This strategic collaboration led to significant growth for EnviroScent by streamlining logistics and improving overall efficiency in the delivery of their fragrance products. The partnership highlights the benefits of leveraging 3PL expertise for supply chain optimization and achieving business objectives.

01/28/2026 Logistics
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Aipowered Customer Service Drives Dreames Global Smart Home Expansion

Aipowered Customer Service Drives Dreames Global Smart Home Expansion

Dreame Technology partners with Shulex AI to significantly enhance the global user service experience by implementing an AI customer service system. This AI-powered solution not only improves problem-solving efficiency but also overcomes multilingual communication barriers, ensuring data security and service quality. This collaboration exemplifies a successful case of "Made in China" going global, providing valuable insights for other companies looking to expand their international reach.

01/27/2026 Logistics Industry Insights
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