New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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Advance Auto Parts Expands Supply Chain with New Hubs

Advance Auto Parts Expands Supply Chain with New Hubs

Advance Auto Parts is building a unified distribution network comprised of 14 mega distribution centers and at least 60 market hubs, aiming to improve supply chain efficiency and inventory productivity. The strategy involves remodeling existing stores and distribution centers, as well as constructing new market hubs. The company hopes to enhance customer service and strengthen its market position through this initiative. However, it faces various risks including implementation, integration, market conditions, and technology challenges.

01/07/2026 Logistics
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Amazon Sellers Gain New Tools to Boost Holiday Sales

Amazon Sellers Gain New Tools to Boost Holiday Sales

With the Amazon year-end promotion approaching, how can sellers seize the opportunity to double sales? This article focuses on Amazon's two major traffic engines: the "Brand Recommendation" feature on product detail pages and the Climate Pledge Friendly program, helping sellers attract targeted traffic and increase conversions. Simultaneously, leverage Halloween promotions, using email marketing to precisely reach potential customers and explode sales. Master these strategies to win the year-end peak season!

01/04/2026 Logistics Industry Insights
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Douyin Sellers Adapt to New Rules for Sales Growth

Douyin Sellers Adapt to New Rules for Sales Growth

This article provides an in-depth analysis of the latest livestreaming rules for TikTok Shop, focusing on the official account binding strategies and changes in livestreaming permissions. It offers tailored operational advice for different store types, helping merchants navigate TikTok Shop effectively and monetize traffic. The analysis helps understand how to properly bind accounts and leverage the new rules to maximize sales and avoid penalties. This guide aims to empower businesses to optimize their TikTok Shop presence.

01/04/2026 Logistics Encyclopedia
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Amazon Enforces Seller Compliance with New Account Transfer Policy

Amazon Enforces Seller Compliance with New Account Transfer Policy

Amazon Europe launched a new account business transfer policy, allowing sellers to change the legal entity of their accounts and achieve compliant operations. The process involves signing a transfer agreement, account verification, and document submission, aiming to address account risks arising from legal entity changes and provide security for sellers. Compliance is an inevitable trend in cross-border e-commerce, and sellers should actively respond to it. This policy helps sellers maintain operational continuity while adhering to European regulations.

01/04/2026 Logistics Industry Insights
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New Coupang Ad Tools Offer Customizable Reporting for ROI

New Coupang Ad Tools Offer Customizable Reporting for ROI

Coupang has launched a custom report feature, allowing sellers to set data according to their needs for secondary analysis, optimize advertising strategies, and improve advertising ROI. This feature provides keyword conversion, product conversion, and customer reach reports. By customizing report metrics, sellers can quickly extract the required data and achieve data-driven advertising optimization. This enables a more targeted and efficient approach to managing Coupang ad campaigns, leading to better performance and increased return on investment.

12/31/2025 Logistics Industry Insights
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Ebay Sellers Adopt New Strategies to Overcome Order Bottlenecks

Ebay Sellers Adopt New Strategies to Overcome Order Bottlenecks

This article delves into key strategies for boosting sales on eBay stores, covering aspects like product selection, logistics, pricing, and eBay's Best Match algorithm. Through refined operations and optimization, sellers can overcome daily order bottlenecks and achieve significant performance growth. The strategies discussed aim to provide actionable insights for improving visibility, attracting more customers, and ultimately driving higher sales volume. The focus is on practical techniques that can be implemented to enhance the overall eBay selling experience and maximize profitability.

12/31/2025 Logistics Encyclopedia
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Temu Sellers to Face New Storage Fees Profit Pressures

Temu Sellers to Face New Storage Fees Profit Pressures

Temu may start charging sellers overdue storage fees, drawing seller attention. This new rule could impact profit margins, forcing more refined operations. Increased platform operating costs are likely the reason for the policy change. Sellers should closely monitor official information and adjust their business strategies to adapt to the new market dynamics. This potential fee structure necessitates efficient inventory management and timely order fulfillment to avoid incurring additional costs and maintain profitability on the Temu platform.

12/31/2025 Warehousing
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Douyin Ecommerce Releases Essential Setup Guide for New Merchants

Douyin Ecommerce Releases Essential Setup Guide for New Merchants

This article provides a detailed guide to the seven essential foundational settings that must be completed after opening a Douyin Shop (TikTok Shop). These include paying the security deposit, enabling all payment methods, linking the official account, setting up customer service phone number, activating freight insurance, configuring shipping templates, and enabling the Selected Alliance. These settings are the cornerstone of stable shop development, helping merchants avoid pitfalls, improve user experience, expand traffic channels, and ultimately achieve sustainable growth.

12/29/2025 Logistics Encyclopedia
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Ebay Sellers Face New Rules Amid Sales Growth Push

Ebay Sellers Face New Rules Amid Sales Growth Push

This article provides an in-depth analysis of various eBay selling rules, including order fulfillment, logistics tracking, anti-counterfeiting, account management, manipulation metrics, and duplicate listings. It aims to help sellers understand the platform's rules, avoid violations, and achieve compliant operations. By adhering to these guidelines, sellers can improve their store's sales performance and ultimately achieve success on the eBay platform.

12/29/2025 Logistics Encyclopedia
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