Amazon Sellers Gain Tools to Fix Ratings Listings

Amazon Sellers Gain Tools to Fix Ratings Listings

This article recounts the author's experience of successfully refreshing and merging variant ratings through multiple contacts with Amazon customer service. It highlights the varying levels of competence among Amazon customer service representatives and shares practical tips on effectively utilizing customer service resources to solve operational problems. These tips include persistence, exploring different contact channels, clearly describing the issue, and making reasonable use of available resources. The author reminds sellers to focus on improving product quality while seeking customer service assistance.

01/04/2026 Logistics Industry Insights
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Lazada Expands Singapore Hub As Alibaba Boosts Crossborder Ecommerce

Lazada Expands Singapore Hub As Alibaba Boosts Crossborder Ecommerce

Lazada officially launched its Singapore overseas warehouse, providing local warehousing and delivery services to all merchants, enabling ultra-fast order fulfillment within 24 hours. Simultaneously, Alibaba.com has upgraded after-sales service standards for the machinery industry, clarifying service timelines and improving response speed. These initiatives aim to help cross-border e-commerce sellers reduce costs, increase efficiency, and seize market opportunities. The upgraded after-sales service focuses on clear service timeframes to improve response speeds for international buyers and sellers.

01/04/2026 Logistics
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USPS Overhaul Targets Profitability and Modernized Delivery

USPS Overhaul Targets Profitability and Modernized Delivery

The United States Postal Service (USPS) has unveiled a ten-year strategic plan to reshape its profitability and enhance service quality. Key initiatives include expanding seven-day package delivery, making significant infrastructure investments, adjusting service standards, optimizing pricing strategies, and seeking legislative support. The plan aims to gain a competitive edge in the e-commerce market. While facing numerous challenges, the USPS's commitment to reform and innovative measures are noteworthy and hold promise for the future of the postal service.

01/15/2026 Logistics
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Cambodia Streamlines Copyright Registration for Businesses in 2025

Cambodia Streamlines Copyright Registration for Businesses in 2025

This article provides an in-depth analysis of key aspects of copyright registration in Cambodia in 2025, covering the market background, service modules, common pitfalls, official procedures, and service provider selection. It emphasizes the importance of choosing a service provider with a high success rate, timely responsiveness, and compliance. The article recommends leading service providers such as Lawtrot, assisting businesses in compliant operations within the Cambodian market. This guide helps navigate the complexities and ensure proper copyright protection in Cambodia.

12/28/2025 Customs Knowledge
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US STB Extends Comment Period on Rail Switching Proposal

US STB Extends Comment Period on Rail Switching Proposal

The U.S. Surface Transportation Board (STB) has extended the comment deadline for its “Reciprocal Switching” proposal, which aims to provide poorly served freight rail shippers with the option to access other rail carriers. The new proposal establishes three key performance standards: service reliability, consistency, and local service. It also requires Class I railroads to provide historical data on service metrics. Industry response to the proposal has been mixed, but there's general agreement that it's intended to improve the quality of rail service.

01/19/2026 Logistics
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LTL Sector Grows Amid Operational Efficiency Gains

LTL Sector Grows Amid Operational Efficiency Gains

Less-than-truckload (LTL) shipping faces capacity challenges and rising prices. FedEx, Old Dominion, and UPS are performing strongly. Technological advancements and service upgrades are shaping the future of LTL. Service quality is a crucial differentiator in this competitive market, influencing customer satisfaction and market share. Companies focusing on improved service offerings are likely to thrive despite the challenges.

01/20/2026 Logistics Industry Insights
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Amazon Expands Sameday Delivery to 20 European Regions

Amazon Expands Sameday Delivery to 20 European Regions

Amazon is developing a new energy logistics network in Europe, planning to add same-day delivery services in 20 more regions over the next year, covering multiple countries and cities. Additionally, Amazon Global Logistics is optimizing customs clearance processes and route configurations to enhance the efficiency of sellers' cross-border supply chains.

08/07/2025 Logistics
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China Southern Launches Dualpreinspection Crossborder Cargo Station

China Southern Launches Dualpreinspection Crossborder Cargo Station

China Southern Airlines Logistics has launched the first 'Double Pre-Clearance' cargo station in the Guangzhou Baiyun Airport Free Trade Zone. This facility integrates civil aviation security and customs inspection, significantly improving cargo clearance efficiency and promoting the development of cross-border logistics in the Guangdong-Hong Kong-Macau Greater Bay Area.

08/04/2025 Logistics
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Air Freight Gains Traction in Crossborder Ecommerce

Air Freight Gains Traction in Crossborder Ecommerce

The Air Freight Direct Line, with its unique resource integration and flexible customs clearance model, has become an ideal choice for cross-border e-commerce logistics. It significantly enhances transportation efficiency and customer experience through efficient trunk resource reuse, reduced transportation costs, and improved cargo tracking capabilities, helping merchants maximize their economic benefits.

08/04/2025 Logistics Encyclopedia
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Global Small Parcel Shipping Benefits and Best Products

Global Small Parcel Shipping Benefits and Best Products

This article analyzes the types of products suitable for international small package transport, including electronics, textiles, tools, and cosmetics. It discusses the advantages in terms of cost-effectiveness, customs clearance convenience, and weight and size suitability. Additionally, it highlights important considerations during shipping, providing practical guidance for those engaged in cross-border logistics.

08/04/2025 Logistics Encyclopedia
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