Amazon Extends SAFET Program to European Sellers

Amazon Extends SAFET Program to European Sellers

Amazon's CSBA (Customer Service by Amazon) service in Europe now includes SAFE-T claim functionality, providing self-fulfillment sellers with a dispute refund appeal channel, effectively protecting their rights. CSBA is suitable for sellers with high order volumes and significant customer service workload, potentially reducing customer support pressure. However, sellers should comprehensively evaluate order volume, inquiry volume, and profit margins to determine its suitability and ensure it's a cost-effective solution.

01/16/2026 Logistics
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Consumer Watchdog Warns of Digital Education Risks for 2025

Consumer Watchdog Warns of Digital Education Risks for 2025

The Q4 2025 digital education platform complaint list reveals industry chaos, with refund issues being the main focus. Guangdong, Henan, and Shandong provinces have the highest complaint volumes, and high-priced courses are prone to disputes. Consumers should choose reputable platforms, be rational about promotions, sign detailed agreements, retain evidence, and protect their rights in a timely manner. Joint efforts are needed to promote the healthy development of the industry.

01/27/2026 Logistics Industry Insights
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China Streamlines Export Customs Clearance to Cut Costs Time

China Streamlines Export Customs Clearance to Cut Costs Time

This article provides a detailed interpretation of the export return customs clearance process at Beijing Airport. It emphasizes the importance of choosing a first-hand customs broker and offers a comprehensive analysis of tariff handling, reasons for return, required documents, and key considerations. The aim is to help businesses complete return customs clearance efficiently and conveniently, avoiding unnecessary losses. It covers practical aspects of the process and provides actionable insights for a smoother experience.

02/21/2025 Customs Knowledge
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Global Shipping Resumes Key Fees and Logistics Tips

Global Shipping Resumes Key Fees and Logistics Tips

International express return processing is complex, and clarifying cost responsibility is crucial. This article details the return process, defines the responsibilities of the sender, recipient, and courier company, and provides practical considerations to help you avoid logistics disputes and reduce the risk of losses. It clarifies who is responsible for return shipping costs, customs duties, and other related expenses under different circumstances, offering guidance for navigating potential disagreements and ensuring fair resolution.

11/03/2025 Logistics Encyclopedia
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Guide to Managing International Air Freight Costs and Risks

Guide to Managing International Air Freight Costs and Risks

This paper delves into the international air freight return process, segmenting scenarios based on cargo customs clearance status. It details the application, approval, and customs clearance procedures. The study emphasizes the rules for bearing return shipping costs, highlighting the importance of responsibility attribution. Key considerations such as return timeliness and document retention are also addressed. The aim is to assist businesses in handling international air freight returns efficiently and compliantly, thereby minimizing trade risks.

01/29/2026 Logistics Encyclopedia
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Coupang CGF Inventory Guide Cuts Storage Costs Optimizes Stock

Coupang CGF Inventory Guide Cuts Storage Costs Optimizes Stock

This article details the return process for Coupang CGF products, covering cost considerations before returns, application form completion, review tracking, return fees, and post-return inventory optimization. It aims to help sellers efficiently and conveniently handle slow-moving inventory, reduce warehousing costs, and improve store operational efficiency. The guide provides a comprehensive overview of managing returns within the Coupang CGF system, enabling sellers to make informed decisions and streamline their inventory management practices.

12/31/2025 Warehousing
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Guide to Managing International Express Returns and Liability

Guide to Managing International Express Returns and Liability

This article provides a detailed analysis of the core international express return process, including initiation and reason confirmation, return application and solution confirmation, reverse logistics and customs clearance, and final receipt and subsequent processing. It also clarifies the principle of freight responsibility for international express returns, which is based on "source of responsibility." The responsible party is determined based on who caused the return, helping readers better understand and handle international express returns.

01/15/2026 Logistics Encyclopedia
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Shanghai Port Customs Clearance Key Costs and Procedures

Shanghai Port Customs Clearance Key Costs and Procedures

This article provides a detailed interpretation of the customs declaration process and cost structure for returned goods at Shanghai Yangshan Port. It offers professional customs declaration services for various types of goods, including equipment, timber, food, and chemicals. The article also includes value-added services such as free HS code classification and document preparation, aiming to help customers resolve return issues and reduce return risks. We specialize in facilitating the smooth and efficient return of goods through Yangshan Port.

02/06/2025 Customs Knowledge
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Amazons European Returns Program Cuts Costs for Sellers

Amazons European Returns Program Cuts Costs for Sellers

Amazon Europe has launched the Returns Provider (RP) program to address the challenges of FBM returns. This initiative offers local return addresses through official channels, simplifies the return process, and provides various product value recovery services. This analysis delves into the advantages of the RP program and compares different service providers from a cost perspective. It aims to guide sellers in selecting the most suitable partner to achieve cost reduction and efficiency improvement in their Amazon FBM return processes.

01/04/2026 Logistics
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Global Shipping Returns Fees Duties and Process Explained

Global Shipping Returns Fees Duties and Process Explained

International express return shipping costs and procedures are complex. The cost depends on the reason for the return, and the process includes initiation, notification confirmation, transportation clearance, and final disposition. The sender, recipient, or express company may bear the costs, depending on the specific circumstances. Understanding the rules and procedures can effectively protect rights and reduce losses. It's crucial to clarify responsibilities and follow the correct steps to avoid unnecessary expenses and delays during the return process.

02/03/2026 Logistics Encyclopedia
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