Eswatini Enhances Trade with Workforce Development

Eswatini Enhances Trade with Workforce Development

Eswatini is enhancing the professionalism of its customs workforce by building a modern, competency-based human resource management system to drive trade facilitation. The World Customs Organization (WCO) provided expert diagnosis and support, and the Eswatini Revenue Authority (SRA) has committed to adopting the principles and developing an implementation plan. This initiative aims to remove trade barriers, improve efficiency, and ultimately promote national economic development. The focus on talent development within the customs administration is crucial for achieving sustainable trade facilitation outcomes.

02/05/2026 Customs Knowledge
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Sierra Leones NRA Enhances Talent Management for Tax Efficiency

Sierra Leones NRA Enhances Talent Management for Tax Efficiency

The National Revenue Authority (NRA) of Sierra Leone, with support from the World Customs Organization (WCO), launched a Human Resources Modernization Upgrade Program. This initiative aims to build a professional and efficient tax workforce by establishing a competency-based HR system, ultimately improving tax collection efficiency, optimizing the business environment, and contributing to national economic development. The program includes components such as diagnostic assessments, capacity building initiatives, and regional cooperation. It provides valuable experience for other developing countries' tax agencies seeking to modernize their HR practices.

02/05/2026 Customs Knowledge
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Colombias Tax Agency DIAN Advances Digital Overhaul

Colombias Tax Agency DIAN Advances Digital Overhaul

The Colombian Customs, with the support of SECO-WCO, held a workshop to enhance its digital transformation capabilities and build a future customs model. The workshop emphasized data-driven decision-making as a key component of this transformation. The initiative aims to modernize customs processes, improve efficiency, and facilitate trade. By leveraging digital technologies and data analytics, Colombian Customs seeks to streamline operations and enhance its ability to adapt to the evolving global trade landscape, ultimately contributing to trade facilitation and economic growth.

02/06/2026 Customs Knowledge
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Guatemala Boosts Trade Efficiency with WCO Partnership

Guatemala Boosts Trade Efficiency with WCO Partnership

The World Customs Organization (WCO), through the Mercator Program, supports Guatemala's Tax and Customs Administration (SAT) in implementing the Trade Facilitation Agreement (TFA). This support includes on-site missions, needs analysis, and action plan development. The WCO team engaged with Guatemalan stakeholders, proposing recommendations to optimize customs clearance processes, enhance transparency, and strengthen inter-agency cooperation. The aim is to help Guatemala achieve trade facilitation, thereby promoting economic development. This initiative underscores the WCO's commitment to assisting member states in streamlining trade procedures and fostering a more efficient global trading environment.

01/07/2026 Customs Knowledge
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USPS Reports 13B Loss Amid Financial Overhaul

USPS Reports 13B Loss Amid Financial Overhaul

The United States Postal Service reported significant losses, primarily due to inflation, declining mail volume, and the fading of pandemic-related benefits. To address these challenges, USPS is actively implementing the 'Delivering for America' plan, aiming to improve service and adjust pricing strategies. Simultaneously, there are calls for legislative reforms to alleviate financial burdens and enhance operational flexibility, ensuring long-term sustainability. Moving forward, USPS needs to adapt to market changes, improve operational efficiency, gain customer trust, and capitalize on policy opportunities to achieve a successful transformation.

01/15/2026 Logistics
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USPS Cuts Losses Boosts Growth in Turnaround Effort

USPS Cuts Losses Boosts Growth in Turnaround Effort

USPS narrowed its second-quarter losses and reported revenue growth, driven by its transformation plan and new services. While facing ongoing challenges, the USPS is moving in the right direction and needs to continue optimizing and innovating. The reforms are showing positive signs, particularly in package delivery, but sustained effort is crucial for long-term financial stability and improved service efficiency. The focus on adapting to evolving customer needs and leveraging new technologies will be key to the USPS's future success.

01/15/2026 Logistics
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Jordan Customs Adopts Modern Project Management for Trade Efficiency

Jordan Customs Adopts Modern Project Management for Trade Efficiency

With the support of the WCO, Jordan Customs enhanced its project management capabilities by establishing a project management framework. This initiative aims to improve customs clearance efficiency, strengthen risk management, and enhance information technology to build a modern, 21st-century customs administration and boost international competitiveness. The project emphasizes a results-oriented approach, values communication and collaboration, promotes continuous improvement, and embraces the future.

01/20/2026 Customs Knowledge
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Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs, with the support of the World Customs Organization (WCO), has officially adopted human resource tools such as a competency framework and job catalogue to enhance talent management and organizational effectiveness. This initiative, a key outcome of the West Africa Customs Administration Modernization (WACAM) project, will help Burkina Faso Customs achieve its organizational goals, facilitate trade, and promote economic development in the West African region. The implementation aims to modernize HR practices and build a skilled workforce capable of meeting the challenges of international trade and customs administration.

01/22/2026 Customs Knowledge
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Philippine Customs Boosts Trade Reforms with WCO Backing

Philippine Customs Boosts Trade Reforms with WCO Backing

The World Customs Organization (WCO) conducted a leadership workshop for senior officials of the Philippine Customs, aiming to enhance strategic alignment, trust-building, and leadership skills. The workshop focused on challenges such as cross-departmental collaboration, decision-making processes, and strategic thinking. Initiatives like Time Release Study (TRS) were highlighted as tools for customs modernization and promoting trade facilitation reforms. The program sought to equip participants with the necessary tools and knowledge to drive positive change within the Philippine Customs administration and contribute to improved efficiency and effectiveness.

01/22/2026 Customs Knowledge
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Gabon Customs Adopts Wcobacked HR Modernization Plan

Gabon Customs Adopts Wcobacked HR Modernization Plan

With the support of the World Customs Organization, Gabonese Customs is actively promoting the modernization of its human resource management system, aiming to establish a competency-based modern HRM system. Through evaluating pilot programs, developing HR strategies, strengthening capacity building, and collaborating with the Ministry of Finance, Gabonese Customs is striving to enhance the professional skills and overall work efficiency of its employees, thereby contributing more significantly to national economic development. The reforms focus on building a more skilled and efficient workforce to support the organization's goals.

01/22/2026 Customs Knowledge
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