Ozon Sellers Guide Enhancing Customer Communication to Avoid Penalties

Ozon Sellers Guide Enhancing Customer Communication to Avoid Penalties

This article provides Ozon platform sellers with a detailed communication guide. It outlines prohibited communication behaviors on the platform, emphasizes customer service communication standards, and offers practical tips to improve communication skills. The aim is to help sellers effectively enhance buyer satisfaction and maintain brand reputation. It covers essential aspects of interacting with customers on Ozon, ensuring compliance with platform rules and promoting positive customer experiences. By following these guidelines, sellers can build trust and loyalty with their customers.

Level3ai Raises 13M for Aidriven Customer Engagement in Asiapacific

Level3ai Raises 13M for Aidriven Customer Engagement in Asiapacific

Singapore-based AI company Level3AI has secured $13 million in seed funding. The company focuses on AI agents for enterprise customer interaction, aiming to expand its presence in the Asia-Pacific market. Level3AI provides 'outcome-driven' services, leveraging AI to enhance customer engagement and deliver measurable results for businesses. The funding will be used to further develop its AI agent technology and scale its operations across the region, catering to the growing demand for intelligent customer interaction solutions.

Global Airlines Adopt NDC to Boost Profits Customer Loyalty

Global Airlines Adopt NDC to Boost Profits Customer Loyalty

The airline industry has long suffered from low profit margins, making retail transformation essential. By adopting NDC (New Distribution Capability), airlines can achieve cost control, revenue growth, and enhanced customer loyalty. The industry will likely see increased differentiation, with those embracing NDC benefiting and those clinging to traditional methods facing challenges. Accelya is committed to lowering the barriers to NDC adoption, helping airlines achieve digital transformation and collectively embrace a brighter future for the aviation industry. This transition is crucial for survival and sustained profitability.

Shoplazza Helplook Boost Ecommerce with AI Tools

Shoplazza Helplook Boost Ecommerce with AI Tools

Shoplazza and HelpLook have entered into a strategic partnership to provide Shoplazza merchants with AI ChatBot solutions. HelpLook has joined the Shoplazza App Store, allowing merchants to easily experience its AI knowledge base, product e-manuals, and other features, improving customer service quality and operational efficiency. The two companies will work together to explore new models of AI-powered e-commerce. This collaboration aims to empower merchants with AI-driven tools to enhance customer engagement and streamline operations, ultimately driving sales and fostering business growth within the independent site ecosystem.

Jdcom Nielsen Pet Food Growth Driven by User Lifecycle Strategies

Jdcom Nielsen Pet Food Growth Driven by User Lifecycle Strategies

JD.com and Nielsen jointly released a report revealing key strategies for user lifecycle operations in the pet food industry. The report highlights online growth trends, O2O and community store opportunities, and the application value of user lifecycle theory. Through big data analysis, the report points out that user acquisition and reactivation are crucial, emphasizing the conversion potential of Toutiao (ByteDance) touchpoints and lower-tier markets, providing precise operational guidance for brands. This helps brands optimize their marketing efforts and improve customer retention throughout the entire customer journey.

Foreign Trade Firms Face Challenges Opportunities in Brazil

Foreign Trade Firms Face Challenges Opportunities in Brazil

This paper delves into the characteristics of the Brazilian market, providing practical development strategies for foreign trade enterprises. These strategies include mitigating exchange rate risks, leveraging digital tools for precise customer acquisition, emphasizing cultural nuances, selecting reliable partners, and offering high-quality products and services. The aim is to assist companies in successfully tapping into the lucrative Brazilian market.

B2B Wholesalers Grow on Douyin Via Targeted Marketing

B2B Wholesalers Grow on Douyin Via Targeted Marketing

Wholesale businesses face growth challenges with traditional channels. B2B marketing on TikTok offers a new approach. By showcasing supply chain strength through in-depth value content, companies can build online showrooms on enterprise accounts, precisely attracting B2B users for efficient customer acquisition and conversion. Professional team support can help businesses achieve performance growth on the TikTok platform.

Ebay Updates Return Policy for Automotive Parts to Boost Buyer Confidence

Ebay Updates Return Policy for Automotive Parts to Boost Buyer Confidence

eBay's US site will implement a new return policy for auto parts on July 15, 2025, requiring sellers to offer at least 30 days of free returns for items priced over $10. eBay will subsidize 50% of return shipping costs to enhance customer satisfaction and boost sales. Non-compliant items will be removed, urging sellers to pay attention to the new regulations.

08/04/2025 Logistics
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Amazon DSP Boosts Targeted Ad Growth for Brands

Amazon DSP Boosts Targeted Ad Growth for Brands

Amazon's Demand-Side Platform (DSP) is a robust programmatic advertising platform that allows advertisers to programmatically buy display and video ads, reaching, educating, and re-engaging potential customers both on and off Amazon. It's suitable for brands selling products on Amazon and those looking to expand their customer reach. Through retargeting and prospecting capabilities, DSP enables precise targeting of potential customers, enhancing brand awareness and driving sales.

Social Media Drives Zerocost Growth for DTC Brands

Social Media Drives Zerocost Growth for DTC Brands

A cross-border e-commerce company achieved a surge in orders on its independent site at zero cost through social media content marketing. This case reveals a new path for DTC brands to leverage social media for low-cost traffic acquisition and brand building, emphasizing key elements such as high-quality content creation, social media promotion, and user experience optimization. It demonstrates how strategic social media engagement can drive significant results for independent e-commerce businesses without relying on paid advertising.