Cardinal Logistics Acquires NRX to Expand Lastmile Services

Cardinal Logistics Acquires NRX to Expand Lastmile Services

Cardinal Logistics acquired NRX Logistics to strengthen its last-mile delivery capabilities and capture a larger share of the home furnishings and oversized goods market. This acquisition doubles Cardinal Logistics' delivery volume and enhances its comprehensive delivery service offerings. The move positions Cardinal Logistics for further growth in the increasingly competitive last-mile delivery sector, particularly for bulky and difficult-to-handle items. The strategic acquisition allows Cardinal to expand its network and improve efficiency in serving customers with specialized delivery needs.

02/04/2026 Logistics
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Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
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