WCO Guide Aids Customs in Pandemic Trade Continuity

WCO Guide Aids Customs in Pandemic Trade Continuity

The World Customs Organization (WCO) has released the 'Communication Guidelines in Times of Crisis' to assist member customs administrations in addressing communication challenges posed by the pandemic and maintaining the stability of global supply chains. The guidelines cover communication objectives, audiences, channels, and strategies, emphasizing timeliness, accuracy, and transparency. The WCO encourages members to share best practices to collectively combat the pandemic and build a safer and more efficient global trade environment.

02/03/2026 Customs Knowledge
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US Freight Forwarders Adapt to Chinese Supply Chain Culture

US Freight Forwarders Adapt to Chinese Supply Chain Culture

US freight forwarders seeking clearer communication with Chinese suppliers face high-context cultural challenges. This article analyzes the impact of cultural differences on the supply chain and proposes strategies to help US freight forwarders optimize communication and improve supply chain efficiency. These strategies include gaining a deeper understanding of Chinese culture, clarifying communication goals, building trust, seeking professional advice, and embracing digital tools. By addressing these cultural nuances, American companies can foster stronger relationships and streamline their supply chain operations with Chinese partners.

01/20/2026 Logistics Industry Insights
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US Ecommerce Surges As Shoppers Prioritize Price and Convenience

US Ecommerce Surges As Shoppers Prioritize Price and Convenience

A Mirakl report indicates that US consumers plan to increase online shopping spending, primarily driven by price advantages. Online platforms are gaining popularity due to their convenience, and consumers expect more personalized features. E-commerce channels offer advantages in product availability, creating opportunities for industry recovery. Sellers need to focus on building online channels, optimizing pricing strategies, and improving customer service to capitalize on these trends. The shift towards online retail presents a significant opportunity for growth and market share.

12/31/2025 Logistics Industry Insights
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Mastering Virtual Trade Shows for Global Business Growth

Mastering Virtual Trade Shows for Global Business Growth

This article provides a practical guide to real-time interaction at virtual exhibitions. It details how to effectively communicate using text and video chat features, sharing useful tips, network optimization strategies, equipment troubleshooting, and security precautions. The aim is to help participants fully leverage virtual exhibition platforms and unlock unlimited business opportunities. By following these guidelines, attendees can maximize their engagement and networking potential in the virtual environment, leading to more productive and successful interactions.

01/29/2026 Logistics Encyclopedia
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Wenzhou Workshop Helps Locals Overcome Public Speaking Fears

Wenzhou Workshop Helps Locals Overcome Public Speaking Fears

Wenzhou Public Speaking and Elocution Training Camp offers offline experiential courses designed to help participants overcome communication barriers and boost their confidence. The curriculum combines theory and practice, covering core modules such as overcoming fear, language organization, communication techniques, improvisation, and body language. Limited spots are available, and advance reservation is required.

01/30/2026 Logistics Encyclopedia
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Xian Workshop Aims to Ease Public Speaking Anxiety

Xian Workshop Aims to Ease Public Speaking Anxiety

This Xi'an public speaking workshop aims to help professionals overcome expression challenges and enhance communication skills. The course focuses on issues such as unclear logic and stage fright. Through practical exercises, participants will learn to build a clear expression framework, boost confidence, and master effective communication techniques. Ultimately, it aims to enhance personal charisma and professional competitiveness. Limited spots available, advance booking is required.

01/15/2026 Customs Knowledge
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Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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Saudi UAE Shoppers Defy Inflation with Robust Ecommerce Spending

Saudi UAE Shoppers Defy Inflation with Robust Ecommerce Spending

A Kearney report indicates that despite inflation concerns, Saudi Arabian and UAE consumers maintain strong purchasing power. Online shopping remains popular, with brand building and offline experiences gaining importance. Cross-border e-commerce sellers should capitalize on this opportunity by optimizing online platforms, prioritizing brand development, and providing excellent customer service to succeed in the Middle Eastern market. Focus on creating a seamless and trustworthy online presence to attract and retain customers in this dynamic region.

01/04/2026 Logistics Industry Insights
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Gamestops Shipfromstore Strategy Reshapes Retail Logistics

Gamestops Shipfromstore Strategy Reshapes Retail Logistics

GameStop's store fulfillment model expands online product selection, optimizes inventory, and reduces return pressure. Stores transform into mini-distribution centers, boosting omnichannel efficiency. This approach leverages existing store infrastructure to fulfill online orders, offering faster delivery times and reduced shipping costs. By utilizing store inventory, GameStop can offer a wider range of products online without increasing warehouse space. This strategy also contributes to a more seamless customer experience across all channels, improving overall customer satisfaction and driving revenue growth.

01/28/2026 Logistics
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