Guide to International EMS Customer Support Strategies

Guide to International EMS Customer Support Strategies

This article provides a comprehensive guide on contacting International EMS customer service, covering various channels such as the official website, customer service phone numbers, and online support. It emphasizes the preparation needed before contacting customer service and explores how data analysis can improve customer service efficiency and user experience. The aim is to help users efficiently resolve international logistics issues. This guide offers practical tips and resources for navigating the EMS customer service system and getting the help needed for tracking packages, resolving delivery issues, and more.

01/30/2026 Logistics
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Workshop Offers Handson Enterprise AI Knowledge Base Training

Workshop Offers Handson Enterprise AI Knowledge Base Training

This two-day online advanced training course, "Enterprise-level AI Knowledge Base Construction and Intelligent Agent System Panoramic Implementation Practice," is co-organized by the CIIT Project Office of the China Communications Industry Association and several technology companies. The curriculum covers the entire process from requirements analysis, architecture design, data processing, intelligent agent training to implementation optimization and effect evaluation. It aims to help enterprises and institutions master the core construction capabilities of AI knowledge bases and intelligent agent systems, and improve organizational efficiency.

02/02/2026 Logistics Industry Insights
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Amazon US Investigated for Consumer Rights Violations

Amazon US Investigated for Consumer Rights Violations

Amazon US is being sued over consumer rights issues, exposing regulatory loopholes in e-commerce platforms regarding product quality, return policies, and false advertising. The article calls on Amazon US to strengthen product quality audits, improve return policies, and crack down on false advertising. It also suggests introducing third-party regulation to improve consumer rights protection and promote healthy industry development. This lawsuit highlights the need for greater accountability and transparency in online marketplaces to safeguard consumers from unfair practices and ensure fair competition.

02/02/2026 Customs Knowledge
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Chinas Crossborder Ecommerce Boom Spurs Market Shift

Chinas Crossborder Ecommerce Boom Spurs Market Shift

China's cross-border e-commerce import and export volume is projected to reach 2.75 trillion yuan in 2025, a nearly 70% increase compared to five years prior, becoming a significant engine for foreign trade growth. The continuous growth of online retail sales and the release of rural consumption potential indicate new opportunities and challenges for the future development of cross-border e-commerce. This growth highlights the increasing importance of e-commerce in China's trade landscape and the expanding consumer base in rural areas.

02/03/2026 Logistics Industry Insights
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Shenzhens Headquarter Economy Ecommerce Boost Growth

Shenzhens Headquarter Economy Ecommerce Boost Growth

Shenzhen's "Headquarters Economy" is rapidly rising, with 207 multinational corporation headquarters recognized, attracting numerous Fortune Global 500 companies and industry leaders. Simultaneously, cross-border e-commerce is booming, projected to exceed one trillion yuan in online transaction volume by 2025. Shenzhen is consolidating its foreign trade advantages and supporting companies to expand overseas by optimizing the business environment and innovating service models, driving high-quality economic development. The city aims to further enhance its position as a key hub for international trade and investment.

02/03/2026 Logistics Industry Insights
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Ecommerce Surge Drives Industrial Property Demand

Ecommerce Surge Drives Industrial Property Demand

JLL reports that the pandemic has accelerated e-commerce growth, projecting US e-commerce sales to reach $1.5 trillion by 2025, driving demand for an additional 1 billion square feet of industrial real estate. Online grocery and safety stock strategies are emerging as new growth drivers. Despite facing challenges related to land availability, labor, and sustainability, industrial real estate is entering a golden age fueled by this e-commerce boom. The increasing need for fulfillment centers and distribution hubs will continue to shape the industrial landscape.

02/04/2026 Logistics Industry Insights
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Etsy Resolves Technical Issue for Chinabased Sellers

Etsy Resolves Technical Issue for Chinabased Sellers

The technical glitch affecting Etsy's Mainland China shops due to the DAC7 policy has been resolved, and affected shops are back online. Seller information verification is temporarily suspended; the platform will provide advance notice when re-verification is required. This incident highlighted the discrepancies in how Etsy handles seller information from different countries and regions, prompting the platform to prioritize support for Mainland China sellers. The issue underscored the need for a more unified and equitable approach to international seller management on the Etsy platform.

02/05/2026 Customs Knowledge
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B2B Foreign Trade Sites Boost Growth with Digital Marketing

B2B Foreign Trade Sites Boost Growth with Digital Marketing

This training focuses on digital marketing for foreign trade independent websites. It proposes strategies such as building a multi-layered value system, multi-language coverage of industry terminology + SEO optimization of technical documentation, and scenario-based case studies for technical documentation. It also innovatively introduces a real-time online engineer function, aiming to help foreign trade companies improve traffic, conversion rates, and customer satisfaction, ultimately achieving digital transformation. This comprehensive approach empowers businesses to thrive in the digital landscape and enhance their global competitiveness.

02/05/2026 Logistics Industry Insights
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Chinese Sellers Target Japans Growing Pet Backpack Market

Chinese Sellers Target Japans Growing Pet Backpack Market

The Japanese pet backpack market is experiencing rapid growth, with significant potential in online channels. Chinese sellers need to understand market characteristics, consumer demands, and prioritize product quality and safety certifications to succeed. Choosing the right sales channels and marketing strategies is crucial. This analysis delves into market size, competitive landscape, consumer behavior, compliance requirements, pricing strategies, channel selection, and trust-building aspects. It provides comprehensive guidance for Chinese sellers aiming to penetrate the Japanese pet backpack market and capitalize on the growing demand.

02/05/2026 Logistics Industry Insights
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SEO and SEM Drive Export Growth in Global Trade

SEO and SEM Drive Export Growth in Global Trade

Google SEO and SEM synergy is a multiplier for foreign trade growth. SEO builds a long-term traffic foundation, while SEM achieves precise and rapid customer acquisition. Combining the two enhances both brand awareness and conversion rates. Case studies demonstrate that this dual-engine approach can significantly improve website rankings and inquiry volume, making it an efficient strategy for foreign trade promotion. By leveraging both organic and paid search, businesses can maximize their online visibility and attract qualified leads, ultimately driving sales and expanding their global reach.

02/05/2026 Logistics Industry Insights
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