South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
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Ebay Updates International Refund and Return Policies for Buyers

Ebay Updates International Refund and Return Policies for Buyers

This article provides a detailed interpretation of the refund process after item removal on eBay, analyzes the issue of return duties, and offers comprehensive return strategies and cross-border return precautions. It aims to help buyers and sellers better understand eBay platform rules, protect their rights and interests, and achieve a secure and enjoyable cross-border shopping experience. The guide covers key aspects of eBay's refund policies and practical tips for navigating international returns, ensuring both parties are well-informed and can resolve issues effectively.

12/30/2025 Customs Knowledge
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Crossborder Firm Daxue Enhances Refund Flexibility for Customer Engagement

Crossborder Firm Daxue Enhances Refund Flexibility for Customer Engagement

Dashu Cross-border offers flexible event refund settings. Merchants can customize refund deadlines in event management, allowing refunds until the event ends or within a specified number of days before the event concludes. Once the first user has paid, the refund settings cannot be changed. This provides a better user experience by offering control over refund policies and mitigating potential disputes related to event cancellations or changes. This feature is particularly useful for cross-border e-commerce events where refund policies need to be clearly defined.

01/20/2026 Customs Knowledge
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China Clarifies Export Tax Refund Rules for Uncollected Payments

China Clarifies Export Tax Refund Rules for Uncollected Payments

This article addresses the export tax rebate issues faced by foreign trade enterprises when they cannot collect foreign exchange for exported goods. It provides a detailed interpretation of the "Deemed Collection of Foreign Exchange" policy, listing ten common scenarios and the required documents. Furthermore, it clarifies the collection period, reporting circumstances, and tax treatment methods. The aim is to assist enterprises in operating in compliance, protecting their rights, and successfully enjoying the export tax rebate policy.

02/05/2026 Customs Knowledge
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Foreign Trade Firms Face Export Tax Refund Filing Challenges

Foreign Trade Firms Face Export Tax Refund Filing Challenges

This article provides a detailed interpretation of the handling process for export tax rebate declaration data errors in foreign trade enterprises. It introduces specific operation steps for withdrawal and re-submission and adjustment declaration for two situations: 'Declaration not reviewed' and 'Tax rebate already processed'. The article also provides the operation path in the e-Tax Bureau, helping enterprises to correct errors in a timely manner and protect their rights. This ensures accurate and efficient processing of export tax rebates, minimizing potential financial losses due to incorrect declarations.

02/05/2026 Customs Knowledge
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Amazon Updates Returns Policy for European Sellers

Amazon Updates Returns Policy for European Sellers

Amazon Europe will update its return and refund policy for self-fulfilled sellers starting in August. The aim is to simplify the return process, clarify refund standards, and introduce a more comprehensive guarantee mechanism. Key aspects of the new policy include return product grading, clear refund definitions, photo evidence mechanisms, and a more efficient refund process. This aims to improve seller operational efficiency and reduce operational risks.

02/03/2026 Logistics
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Amazon Middle East Sellers Face VAT Deadline to Avoid Fines

Amazon Middle East Sellers Face VAT Deadline to Avoid Fines

Attention Amazon Middle East sellers! Failure to register for a VAT number in a timely manner may result in fines and account suspension. According to local tax laws and Amazon platform requirements, FBA sellers must complete VAT registration within 30 days of their first order. Seize this last opportunity to register as soon as possible and ensure compliant operations. Registering your VAT is crucial for continued selling on Amazon's Middle East marketplaces.

01/04/2026 Customs Knowledge
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Saudi Arabia Extends VAT Penalty Waiver for Amazon Sellers

Saudi Arabia Extends VAT Penalty Waiver for Amazon Sellers

Amazon reminds sellers that the Saudi VAT penalty waiver policy is ending in 17 days! VAT registration is mandatory for sellers using FBA in the UAE and Saudi Arabia. Ensure you register for a Saudi tax ID before November 30th to avoid penalties for late registration, filing, or payment. Compliant operations are crucial for expanding in the Middle East market. Seeking professional tax services is highly recommended.

01/04/2026 Customs Knowledge
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UK VAT Registration Expert Tips for Compliance and Growth

UK VAT Registration Expert Tips for Compliance and Growth

This article reveals the current difficulties in UK VAT registration and analyzes the stringent requirements of the UK tax authorities regarding application materials. It emphasizes the importance of providing genuine and valid UK company lease agreements and utility bills. Solutions are proposed to help sellers achieve compliance and expand their business in the UK market. Ensuring accurate documentation and understanding the specific requirements are crucial for successful VAT registration and avoiding potential penalties. This guide aims to assist cross-border e-commerce businesses in navigating the complexities of UK VAT compliance.

01/06/2026 Customs Knowledge
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UK Ebay Sellers Face Complex VAT Rules Key Guide

UK Ebay Sellers Face Complex VAT Rules Key Guide

This article introduces the eBay UK VAT application process and the method of adding a VAT number, including both self-application and agency application. It emphasizes compliant operation to help sellers achieve stable development in the UK market. Understanding and adhering to UK VAT regulations is crucial for cross-border e-commerce businesses operating on eBay. This guide provides a concise overview of the necessary steps to ensure compliance and avoid potential penalties, ultimately contributing to the long-term success of eBay sellers in the UK.

01/06/2026 Customs Knowledge
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