Callnovo Wins FP Praise for Resilient Customer Service

Callnovo Wins FP Praise for Resilient Customer Service

Global construction machinery parts expert FP praises Callnovo's customer service execution. Under high pressure, Callnovo ensures stable and orderly service by carefully selecting talent, optimizing operations, and improving contingency plans, earning customer trust and demonstrating excellent customer service capabilities. This proactive approach allows Callnovo to maintain service levels even during peak demand, solidifying their reputation for reliability and responsiveness. Their commitment to operational excellence translates into consistent and dependable support for FP.

02/03/2026 Logistics Industry Insights
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Shopee Program Helps Filipino Sellers Enter Southeast Asia

Shopee Program Helps Filipino Sellers Enter Southeast Asia

Shopee's Seller Integration Program (SIP) empowers Filipino sellers to expand into the Southeast Asian market. By simplifying cross-border sales processes, SIP offers value-added services like logistics, payment solutions, and customer support, reducing operational costs. This enables sellers to reach consumers in Singapore and Malaysia without needing overseas offices, facilitating international business expansion. SIP streamlines the complexities of cross-border trade, allowing Filipino businesses to tap into the growing demand within the region.

02/03/2026 Logistics
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Google Shopping Ads Guide Boosts Ecommerce Sales

Google Shopping Ads Guide Boosts Ecommerce Sales

This article provides an in-depth analysis of Google Shopping Ads, covering concepts, operational mechanisms, cost budgeting, setup steps, and optimization strategies. It comprehensively guides cross-border e-commerce sellers on how to leverage this powerful marketing tool to precisely acquire customers, improve conversion rates, and ultimately achieve sales goals. The guide aims to equip sellers with the knowledge needed to effectively utilize Shopping Ads for increased visibility and profitability in the competitive online marketplace.

02/03/2026 Logistics Industry Insights
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Amazon Sellers Shift Focus As Growth Slows

Amazon Sellers Shift Focus As Growth Slows

Amazon sellers are facing unprecedented challenges, with many withdrawing due to significant platform ecosystem changes. High costs, AI competition, tightening policies, and return issues are major contributors to this exodus. In the future, precise operation will be crucial for survival and growth. Optimizing the supply chain, product differentiation, upgrading operational capabilities, and building organizational capabilities are key strategies to break through the current difficulties and achieve success in the evolving Amazon marketplace.

02/03/2026 Logistics Industry Insights
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Ozon Introduces Telegram Bot for Crossborder Ecommerce Sellers

Ozon Introduces Telegram Bot for Crossborder Ecommerce Sellers

Ozon has launched a Telegram bot (@ozon_seller_digest_bot) specifically for sellers, aiming to provide convenient data monitoring and operational management for cross-border e-commerce sellers. The bot automatically sends daily briefings of core store data, covering key metrics such as orders, impressions, and conversion rates, allowing sellers to quickly grasp store performance and adjust their business strategies accordingly. Users should pay attention to data timeliness and account security when using the bot.

02/03/2026 Logistics
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Global Ecommerce Faces Challenges in Ultrafast Shipping Reliability

Global Ecommerce Faces Challenges in Ultrafast Shipping Reliability

While the promise of '24/48-hour delivery' in international express is appealing, its realization faces numerous limitations. Factors such as geographical location, cargo type, customs clearance efficiency, flight punctuality, and the service provider's operational capabilities all play a crucial role. Understanding these mechanisms is vital for making informed decisions and ensuring the safe and timely delivery of your package. Choose wisely, considering all relevant factors to manage expectations and optimize your shipping experience.

02/03/2026 Logistics
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Zimbabwe Launches Electronic Single Window to Streamline Trade

Zimbabwe Launches Electronic Single Window to Streamline Trade

The World Customs Organization (WCO) supports the Zimbabwe Electronic Single Window (ZeSW) project. It enhances capacity through workshops and strengthens collaboration with government agencies to streamline trade procedures. The project aims to reduce operational costs for businesses, improve customs clearance efficiency, and enhance Zimbabwe's international competitiveness, ultimately leading to economic prosperity. WCO's support is crucial for the effective implementation and sustainability of the ZeSW, contributing to Zimbabwe's trade facilitation efforts and economic growth.

02/03/2026 Customs Knowledge
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Shopee Ad Campaigns Optimized with Datadriven Strategies

Shopee Ad Campaigns Optimized with Datadriven Strategies

This article delves into the underlying logic of Shopee advertising, emphasizing that ads are an amplifier of the operational system, not a panacea. It analyzes the reasons for 'burning money' on ads through data analysis and provides strategies such as store verticalization, link optimization, and precise targeting to help sellers improve ad conversion rates and achieve effective growth. The focus is on understanding the data behind ad performance and implementing targeted improvements for better ROI.

01/23/2026 Logistics Industry Insights
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Chinas Supermarket Wars Membership Discount Stores Gain Edge

Chinas Supermarket Wars Membership Discount Stores Gain Edge

The supermarket retail industry in 2026 is expected to see accelerated expansion of membership stores, the entry of hard discount supermarkets, and polarization of traditional supermarkets. Membership stores like Sam's Club and Costco continue to lead. Aldi, JD.com, Meituan and others are entering the hard discount market. Traditional supermarkets face transformation for survival. Companies need to focus on user value, optimize operational efficiency, and reconstruct supply chains to break through in the fierce market competition.

02/03/2026 Logistics Industry Insights
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Temu and SHEIN Adapt to Tax Changes Reshape Crossborder Ecommerce

Temu and SHEIN Adapt to Tax Changes Reshape Crossborder Ecommerce

Despite the US eliminating the $800 duty-free threshold, Temu and SHEIN have experienced growth, suggesting brand recognition and user loyalty outweigh price sensitivity. Cross-border e-commerce sellers should move beyond solely focusing on low prices and adopt refined operational strategies. This includes optimizing supply chains, building brands, enhancing user experience, leveraging ERP systems for efficiency, and diversifying market presence to mitigate risks. These are crucial steps to succeed in a changing landscape.

02/03/2026 Customs Knowledge
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