Burkina Faso Boosts Customs Valuation with WCO Assistance

Burkina Faso Boosts Customs Valuation with WCO Assistance

The World Customs Organization (WCO) provided technical assistance to the Burkina Faso Customs Administration to support the restoration of its autonomous customs valuation function. The first phase assessment has been completed, with the expert team offering recommendations through diagnostic assessments and collaborative dialogue. These recommendations aim to strengthen risk management, implement post-clearance audits, and enhance the capabilities of valuation officers. The ultimate goal is to build an autonomous and efficient customs valuation system for Burkina Faso.

01/05/2026 Customs Knowledge
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Benin Customs Upgrades HR Systems with WCO Assistance

Benin Customs Upgrades HR Systems with WCO Assistance

The World Customs Organization (WCO) supports the Benin Customs Administration in implementing a competency-based human resource management system, aiming to enhance customs administration in the region. Through the WCO-WACAM project, Benin Customs completed a job directory, competency inventory, and job descriptions, and developed a detailed work plan, laying the foundation for HR modernization. This initiative not only improves the quality of Benin Customs staff but also provides a reference for other African countries. This project contributes to strengthening customs efficiency and effectiveness.

01/22/2026 Customs Knowledge
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IATA Launches Aviation Crisis Program for Family Assistance

IATA Launches Aviation Crisis Program for Family Assistance

IATA's "Airline ERP and Crisis Management Team Family Assistance" course aims to enhance aviation professionals' capabilities in family assistance and build more resilient crisis response mechanisms. The curriculum covers key areas such as international regulations, FAP design and implementation, reception center management, external coordination, and long-term family support. It helps participants provide timely, comprehensive, and compassionate assistance to affected families, ensuring their well-being during and after a crisis. The course emphasizes practical skills and knowledge necessary for effective family support in the aviation industry.

01/20/2026 Airlines
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DR Congo Enhances Customs Valuation with WCO Assistance

DR Congo Enhances Customs Valuation with WCO Assistance

The WCO is assisting the Democratic Republic of the Congo (DRC) Customs to enhance its valuation capabilities, addressing challenges following contract termination to safeguard revenue and ensure fair trade. This initiative is part of the WCO's West and Central Africa assistance program. The support aims to strengthen customs procedures and improve the accuracy of valuation processes, thereby contributing to increased revenue collection and a more transparent trading environment in the DRC.

01/26/2026 Customs Knowledge
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Sierra Leone Boosts Customs Audits with WCO Assistance

Sierra Leone Boosts Customs Audits with WCO Assistance

The World Customs Organization (WCO) supported Sierra Leone in enhancing its Post Clearance Audit (PCA) capabilities through a workshop, technical assistance, and an action plan. This aims to effectively implement the World Trade Organization (WTO)'s Trade Facilitation Agreement (TFA). The initiative focuses on strengthening the Sierra Leone National Revenue Authority (NRA)'s customs risk management, improving control effectiveness, and promoting trade facilitation. Ultimately, this contributes to the country's sustainable economic development by optimizing revenue collection and streamlining trade processes.

01/30/2026 Customs Knowledge
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Ivory Coast Customs Modernizes Operations with ROCB Assistance

Ivory Coast Customs Modernizes Operations with ROCB Assistance

The West and Central Africa Capacity Building Office has assisted Côte d'Ivoire Customs in making progress in human resources and project management. By developing a job directory, competency framework, and job descriptions, and by introducing project cycle management and results-based management principles, it has laid the foundation for the modernization of Côte d'Ivoire Customs. The two parties will continue to collaborate to refine relevant tools and methods and develop action plans to consolidate the achievements made.

02/03/2026 Customs Knowledge
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Ivory Coast Customs Modernizes Operations with ROCB Assistance

Ivory Coast Customs Modernizes Operations with ROCB Assistance

The West and Central Africa Capacity Building Office is assisting the Ivorian Customs in its modernization efforts. This includes the introduction of a competency-based system and project management methodologies. The aim is to enhance the customs administration's overall management and service delivery capabilities. This initiative focuses on strengthening human resources and improving operational efficiency, ultimately contributing to a more effective and modern customs service in Côte d'Ivoire.

02/06/2026 Customs Knowledge
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Liberia Upgrades Tax Agency HR Systems with WCO Assistance

Liberia Upgrades Tax Agency HR Systems with WCO Assistance

With the support of the World Customs Organization (WCO), the Liberia Revenue Authority (LRA) is modernizing its Human Resource Management (HRM). This includes developing a job catalog and competency framework, as well as initiating capacity assessments and change management. Emerging as a model in West Africa, the LRA is progressing towards becoming a regional leader in HRM, offering valuable lessons for other developing nations. The modernization efforts aim to enhance the efficiency and effectiveness of the LRA's workforce.

01/05/2026 Customs Knowledge
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Lesotho Revenue Authority Upgrades HR System with WCO Assistance

Lesotho Revenue Authority Upgrades HR System with WCO Assistance

With the support of the World Customs Organization (WCO), the Lesotho Revenue Authority (LRA) is actively modernizing its human resource management. Through capacity building and process optimization, the LRA aims to establish an efficient and strategically aligned HR system, becoming a model within the Southern African Customs Union (SACU) region. This article details the LRA's actions, WCO's support, and the challenges and opportunities faced. It also looks ahead to the LRA's future development in the field of human resource management.

12/30/2025 Customs Knowledge
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