How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

Logistics companies often face the risk of losing strategic major clients in a competitive environment and must take a multifaceted approach to prevention. This includes understanding customer needs, promoting organizational collaboration, monitoring signs of churn, responding to demand upgrades, and paying attention to decision-maker risks. Effective customer relationship management helps reduce churn and ensures the sustainable development of the enterprise.

07/23/2025 Logistics
Read More
WCO Study Targets Trade Efficiency Through Customs Broker Reform

WCO Study Targets Trade Efficiency Through Customs Broker Reform

The World Customs Organization (WCO) published the 'Study Report on Customs Brokers' aiming to improve global customs broker standards. The report outlines the role of brokers in international supply chains, provides policy and organizational recommendations, offers a standardized model inventory, and highlights opportunities for cooperation between customs and brokers. Countries are encouraged to draw on the report to optimize broker management and promote trade facilitation.

01/05/2026 Customs Knowledge
Read More
Fedex Ground Adapts Strategy Amid Logistics Industry Shifts

Fedex Ground Adapts Strategy Amid Logistics Industry Shifts

FedEx Ground faces both market challenges and opportunities, with mixed financial performance. The company is undergoing organizational restructuring, adjusting last-mile delivery strategies, and optimizing pricing to address these challenges. Looking ahead, e-commerce growth, supply chain resilience, and technological innovation will be crucial. Recommendations include strengthening cost control, improving service quality, expanding into emerging markets, and fostering collaborative partnerships to achieve mutual success.

01/15/2026 Logistics
Read More
ROCB Europe Enhances Customs Talent Development

ROCB Europe Enhances Customs Talent Development

The World Customs Organization (WCO) is assisting ROCB Europe in restructuring its organizational framework to build a competency-based human resource management system, ultimately enhancing regional customs capacity building. By defining positions, constructing competency models, and providing ongoing support, the WCO aims to create an efficient talent engine that promotes regional trade facilitation and security. This initiative contributes to strengthening the global customs cooperation network.

01/22/2026 Customs Knowledge
Read More