Customs Americas Caribbean Push Gender Equality Diversity

Customs Americas Caribbean Push Gender Equality Diversity

In September 2021, SECO and WCO jointly organized a virtual forum on Gender Equality and Diversity for the Americas and the Caribbean, bringing together over 80 representatives from 24 countries. The forum aimed to promote gender equality and inclusion in customs administration. Discussions focused on work-life balance and the prevention of gender-based violence. The Spanish version of the WCO Gender Equality Organizational Assessment Tool (GEOAT) was launched. Participants agreed to integrate gender equality and diversity into the customs agenda and continue their efforts in this area.

01/20/2026 Customs Knowledge
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Sierra Leone Adopts Competencybased HR System for Revenue Authority

Sierra Leone Adopts Competencybased HR System for Revenue Authority

With WCO assistance, the Sierra Leone National Revenue Authority implemented HR reforms based on a competency model. This initiative aims to optimize recruitment, training, and performance management processes. By focusing on clearly defined competencies, the reform seeks to enhance organizational effectiveness and improve the overall performance of the revenue authority. The competency model serves as a framework for developing and evaluating employees, ensuring that they possess the necessary skills and knowledge to effectively perform their duties. Ultimately, this leads to improved revenue collection and a more efficient tax system.

01/20/2026 Customs Knowledge
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Gambia Revenue Authority Adopts Data Dashboards to Boost Efficiency

Gambia Revenue Authority Adopts Data Dashboards to Boost Efficiency

The Gambia Revenue Authority introduced a strategic dashboard to enhance decision-making efficiency by centrally displaying key performance indicators (KPIs) and providing managers with insights into organizational operations. Key steps in building the dashboard included defining the target audience, selecting the appropriate dashboard type, and identifying relevant KPIs and data sources. This case offers valuable lessons for various industries, emphasizing the importance of data-driven decision-making. The dashboard helps to monitor progress towards strategic goals and identify areas for improvement, ultimately leading to better tax management practices.

02/03/2026 Customs Knowledge
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Sierra Leone NRA Adopts Competencybased HR System for Tax Efficiency

Sierra Leone NRA Adopts Competencybased HR System for Tax Efficiency

The National Revenue Authority (NRA) of Sierra Leone, with support from the World Customs Organization (WCO), modernized its human resource system by introducing a competency-based HR management system. This initiative aims to enhance organizational effectiveness and build a professional tax workforce to better serve the national economy. This paper analyzes the construction and application of the competency model, and identifies potential challenges faced by the NRA during the transformation process, along with corresponding strategies to address them. The goal is to improve performance and create a skilled and efficient workforce.

02/03/2026 Customs Knowledge
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Taobao Jdcom End Midyear Presales in Ecommerce Shift

Taobao Jdcom End Midyear Presales in Ecommerce Shift

E-commerce mid-year mega sales are approaching, with Taobao and JD.com canceling pre-sales. Xinba's live streaming privileges are expected to be reinstated. ByteDance denies selling TikTok, while Ant Group undergoes organizational upgrades. E-commerce giants are adjusting strategies, and live streaming e-commerce faces increased regulation. AI technology is empowering life services, signaling a new round of transformation in the industry. These changes reflect a dynamic market adapting to evolving consumer behaviors and technological advancements, prompting companies to innovate and refine their approaches to remain competitive.

02/12/2026 Logistics Industry Insights
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Rapid Development of Postal International Express Small Package Business and Future Trends

Rapid Development of Postal International Express Small Package Business and Future Trends

In recent years, the postal international express small package business has grown rapidly, especially in the cross-border e-commerce sector. The Hangzhou Postal Package Business Bureau aims to provide a one-stop solution for e-commerce by integrating resources, enhancing services, and opening dedicated lines. They handle up to 100,000 packages per day, covering over 220 countries worldwide. Additionally, the postal bureau actively supports small and medium-sized e-commerce businesses and leverages government support platforms to facilitate future development.

07/21/2025 Logistics
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The Future Development Trends and Challenges of Road Less Than Truckload Logistics

The Future Development Trends and Challenges of Road Less Than Truckload Logistics

This article reviews the historical development and current state of LTL (Less Than Truckload) logistics, analyzing the challenges and transformation needs faced by the market. As competition intensifies, dedicated line companies must seek differentiated development and digital transformation, drawing on successful cases to achieve innovation and enhance their competitiveness. This approach aims to secure better prospects in an increasingly complex logistics industry.

07/17/2025 Logistics
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Chengdu's Air Cargo Industry Welcomes New Opportunities Multiple Logistics Projects Accelerate Development

Chengdu's Air Cargo Industry Welcomes New Opportunities Multiple Logistics Projects Accelerate Development

The Chengdu air freight market is set to welcome the construction and operation of several new logistics projects, including the SF Express Western Air Freight Hub and the ZTO Express Southwest Headquarters. The completion of these projects will significantly enhance logistics efficiency, reduce transportation costs, and further consolidate Chengdu's position in the air logistics sector, aiding regional economic development.

07/23/2025 Logistics
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