Gambia Revenue Authority Overhauls Public Sector HR Management
With the support of the WCO-WACAM project, the Gambia Revenue Authority (GRA) has successfully established a modern human resource management system centered on competency. By developing a job catalog, a competency framework, and comprehensive job descriptions, followed by successful pilot testing in key operational areas, the GRA has not only optimized its internal talent management but also emerged as a benchmark for national administrative modernization. This initiative has effectively catalyzed collaborative reforms across various government departments.
