Freight Forwarders Digital Transformation Stalled by Online Quoting Delays

Freight Forwarders Digital Transformation Stalled by Online Quoting Delays

A Freightos report reveals the slow pace of digital transformation in freight forwarding, with few companies offering instant online quotes. While most forwarders see digitalization as an opportunity, slow adoption stems from insufficient demand from small and medium-sized shippers and complexities in data processing. Successful transformation requires building efficient online quotation systems, optimizing customer experience, strengthening data management and analysis, cultivating digital talent, and embracing innovation. Laggards risk being eliminated from the market. This underscores the urgency for freight forwarders to adapt to the evolving digital landscape.

01/19/2026 Logistics Industry Insights
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Nextgen Supply Chain Summit 2025 Focuses on Digital Transformation

Nextgen Supply Chain Summit 2025 Focuses on Digital Transformation

The Next-Gen Supply Chain Summit 2025 brings together over 200 industry leaders, focusing on technologies like AI, robotics, and digital twins to discuss digital transformation strategies for supply chains. Companies such as Johnson & Johnson and FedEx will share their practical experiences, helping businesses enhance supply chain resilience and sustainability, and seize future development opportunities. The summit aims to provide insights and best practices for navigating the evolving landscape of supply chain management in the digital age.

01/21/2026 Logistics Industry Insights
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IBM Digital Transformation to Shift 465B in Trucking Revenue

IBM Digital Transformation to Shift 465B in Trucking Revenue

IBM's latest study, "Truck 2030," reveals the profound impact of digital transformation on the trucking industry. The report forecasts a shift of $465 billion in revenue from sales to services by 2030, with 64% of businesses considering digital reinvention crucial. Data insights, platform strategies, and intelligent automation will drive industry change. Companies need to actively embrace digitalization to succeed in the future. The study highlights the importance of adapting to the evolving landscape and leveraging technology for competitive advantage.

01/21/2026 Logistics Industry Insights
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WCO Program Enhances South African Tax Authority Efficiency

WCO Program Enhances South African Tax Authority Efficiency

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in South Africa to support the South African Revenue Service (SARS) in enhancing the capabilities of its middle managers and driving organizational reform. The workshop emphasized the importance of self-awareness, strategic management, people management, communication skills, and change management. Follow-up cooperation is planned to develop a regional center of expertise. Leadership and management development are crucial for organizational success, requiring continuous learning and practice.

01/05/2026 Customs Knowledge
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WCO Upgrades Gender Equality Tool for Customs Agencies

WCO Upgrades Gender Equality Tool for Customs Agencies

The World Customs Organization (WCO) has released an updated Gender Equality Organizational Assessment Tool (GEOAT) to assist member customs and tax administrations in assessing the integration of gender equality and diversity within their internal policies, practices, and external relations. The 2023 update focuses on security, action, and user experience. It includes a new security and safety chapter, strengthens action-oriented templates, and optimizes user experience design. This aims to promote gender equality within the customs domain and improve organizational performance through a more inclusive and equitable environment.

01/05/2026 Customs Knowledge
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Open Development New Concept Empowers Railway Freight Transformation and Upgrade

Open Development New Concept Empowers Railway Freight Transformation and Upgrade

The launch of the Central Asia freight train signifies the transformation and upgrading of rail freight under the concept of open development. While it brings notable advantages in cost and time, rail freight still faces challenges in proactive openness, bidirectional engagement, and win-win scenarios. Railway departments need to enhance market research and actively broaden their customer base to adapt to the rapidly evolving international logistics market, ensuring the sustainable development of rail freight.

12/30/2023 Logistics
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