WCO Chief Stresses Leadership Learning Integration Integrity

WCO Chief Stresses Leadership Learning Integration Integrity

Secretary General of the World Customs Organization, Kunio Mikuriya, addressed graduates at the Postgraduate Institute of Management in Sri Lanka, emphasizing the importance of continuous learning for managers. He highlighted the need to integrate knowledge and apply expertise within a broader global context. Mikuriya stressed that integrity is crucial for achieving outstanding leadership, which is essential for guiding organizational and societal progress. He urged graduates to embrace lifelong learning and ethical practices to excel in their careers and contribute meaningfully to the world.

12/30/2025 Customs Knowledge
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Eswatini Revenue Service Adopts Competencybased HR System

Eswatini Revenue Service Adopts Competencybased HR System

The World Customs Organization held a virtual competency-based HRM workshop for the Eswatini Revenue Service to enhance the capabilities of its senior management team and help build an HRM system aligned with corporate strategy. Through competency model construction, recruitment optimization, training enhancement, and performance management improvement, the initiative supports the Eswatini Revenue Service in upgrading its talent strategy. This serves as a valuable reference for other developing countries' tax agencies seeking to modernize their HRM practices and align them with organizational goals.

01/05/2026 Customs Knowledge
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WCO Introduces Online Leadership Program for Customs Officials

WCO Introduces Online Leadership Program for Customs Officials

The World Customs Organization (WCO) has launched an online Customs Leadership course aimed at enhancing the leadership capabilities of senior management personnel. This initiative seeks to empower customs leaders with the skills and knowledge necessary to drive organizational effectiveness and efficiency. By providing accessible and engaging online learning resources, the WCO aims to foster a new generation of dynamic and strategic customs leaders who can effectively navigate the challenges of the 21st century and contribute to the sustainable development of their organizations.

01/05/2026 Customs Knowledge
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Global Customs Agencies Prioritize Workforce Resilience

Global Customs Agencies Prioritize Workforce Resilience

The World Customs Organization (WCO) hosted a webinar focusing on enhancing customs resilience through human capital development. Key areas discussed included organizational culture, working models, skills enhancement, and digital transformation. The webinar provided strategic guidance and practical experiences for customs administrators worldwide, aiming to improve human resource management practices within customs administrations globally. It emphasized the importance of investing in people to build stronger, more adaptable customs organizations capable of navigating evolving challenges and contributing to global trade security and facilitation.

01/19/2026 Customs Knowledge
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Niger Customs Adopts Competencybased HR Management

Niger Customs Adopts Competencybased HR Management

Niger Customs, with the support of the World Customs Organization, is implementing a competency-based human resource management system modernization. Through expert guidance, capacity building, and high-level support, they have completed the development of a job catalog, competency framework, and job descriptions. A future development blueprint has also been planned, aiming to improve the overall effectiveness of the customs administration. This initiative focuses on enhancing employee skills and aligning them with organizational goals to achieve customs modernization and improve service delivery.

01/22/2026 Customs Knowledge
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Amazons green Light Strategy Spurs Logistics Innovation

Amazons green Light Strategy Spurs Logistics Innovation

Amazon's successful logistics revolution stems from its innovation culture that dares to 'greenlight' new ideas. By encouraging experimentation, data-driven decision-making, a flat organizational structure, and continuous improvement, Amazon constantly overcomes logistics bottlenecks and leads industry transformation. Other logistics companies can learn from its experience by fostering an innovative culture, strengthening data analysis, and adopting advanced technologies to stand out in the fierce market competition. This approach allows for faster adaptation and improved efficiency in a rapidly evolving landscape.

01/20/2026 Logistics Industry Insights
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Global Customs Forum Focuses on Efficiency and Compliance

Global Customs Forum Focuses on Efficiency and Compliance

The World Customs Organization (WCO) Customs Work Organizational Forum aims to assist global customs personnel in optimizing workflows, enhancing efficiency, and improving compliance. The online forum shares best practices, discusses technology applications, risk management, and collaborative coordination. It also provides important documents such as agendas and content outlines, helping participants broaden their perspectives, learn from experience, establish connections, and collectively address cross-border trade challenges. The forum serves as a platform for knowledge sharing and capacity building within the international customs community.

01/26/2026 Customs Knowledge
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Liberia Adopts Competencybased HR to Improve Governance

Liberia Adopts Competencybased HR to Improve Governance

The Liberia Revenue Authority, with support from the World Customs Organization, implemented competency-based human resource management. By building competency models, competency dictionaries, and job descriptions, they optimized talent allocation and enhanced employee capabilities. This initiative aims to improve tax collection efficiency and promote national economic development. This approach provides a valuable reference for other government departments and enterprises, emphasizing a people-oriented strategy that prioritizes talent cultivation and development. The focus is on aligning skills with roles to boost overall organizational performance.

01/26/2026 Customs Knowledge
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Firms Leverage Cognitive Supply Chains for Strategic Edge

Firms Leverage Cognitive Supply Chains for Strategic Edge

This paper explores moving beyond traditional, visible supply chains to create a smart supply chain that proactively thinks and responds. It analyzes the definition of a digital supply chain, emerging technology applications, and methods for eliminating waste within the supply chain. Furthermore, it emphasizes the organizational cultural changes necessary for companies to successfully embrace a cognitive supply chain. The paper highlights the importance of leveraging data and analytics for predictive capabilities and improved decision-making throughout the entire supply chain ecosystem.

01/29/2026 Logistics Industry Insights
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Aidriven Supply Chains Shift From Visibility to Smart Decisions

Aidriven Supply Chains Shift From Visibility to Smart Decisions

Smart Supply Chain goes beyond traditional visibility by integrating emerging technologies for precise control and optimization. It requires data-driven decision-making and agile organizational transformation. This involves leveraging predictive analytics to forecast demand, optimize inventory, and mitigate risks. Digital transformation is crucial, encompassing the adoption of digital platforms and processes to enhance efficiency and collaboration across the supply chain. Ultimately, a smart supply chain enables businesses to respond proactively to market changes, improve customer satisfaction, and gain a competitive advantage.

01/28/2026 Logistics Industry Insights
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